Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent customer service. We won't buy our coffee beans from anyone else. Always arrive very quickly and well packaged. On occasions where we've pick up the staff onsite are always nice to de... Toon meer
Bedrijf heeft geantwoord
I have a monthly delivery from coffeelink, delivered without fuss and in a secure package at a good discount. There’s a wide range of coffees to choose from, but I know what I like and it comes every... Toon meer
Bedrijf heeft geantwoord
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contactgegevens
31 Knightsdale Road, IP1 4JJ, Ipswich, Verenigd Koninkrijk
- www.coffeelink.com
4,7
Uitstekend
7K reviews
Vraagt klanten om een review
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Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Coffeelink
Hi Philip,
Please accept our sincere apologies for the inconvenience caused.
I suggest you to send and email on info@coffeelink.com regarding your issue.
Once again, please accept our sincere apologies
Thank you
Excellent Coffee and Service
Variety of coffee excellent, great service and fast delivery, recommend to all.
18 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delivered exactly as promised
25 april 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Delicious coffee and excellent customer…
Delicious coffee and excellent customer service, prompt delivery.
I did stray away from CoffeeLink for a couple of months but so pleased to be back. I ventured to another company who only did one form of grind or it was beans. I couldn’t cope with my cafetière not draining properly when I poured, no matter how hard I tried always left some slushy soggy grains st the bottom. So more than happy to come back.
14 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good safe delivery as always.
14 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Love my new coffee pot and filter
Love my new coffee pot and filter. Fast delivery , thank you
17 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Just brilliant!
My regular order arrives in good time. If I need to change frequency it's easy and I can also change the coffee I order. Great service!
16 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Dont delay, order today!
Excellent fast service and 3 incredible coffee blends. Im afraid you have a other loyal customer 😀
16 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Coffee Subscription.
I have a subscription and always receive plenty of warning that my next delivery is due. The coffee is excellent.
14 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
The coffee arrived right on time
The coffee arrived right on time. It is an excellent Ethiopian Yrgacheffe and I am really enjoying it.
13 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Excellent coffee and very fast delivery…
Excellent coffee and very fast delivery - next day!
12 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Good coffee
Good coffee.
Cannot switch the subscribed bean to something else, it only allows cancel and re-subscribe (or if I am on the wrong page?)
1 juni 2026
Antwoord van Coffeelink
Hello,
We apologise for the inconvenience you have experienced. Thank you for bringing this to our attention; we will pass your feedback on to our development team for review.
In the meantime, if you would like to make any changes to your subscription or require any assistance, please feel free to email us at info@coffeelink.com, and we will be happy to help.
Thank you.
Good selection of quality coffees
Good selection of coffees. Excellent quality. Great value. Prompt delivery.
31 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello, we apologise for the inconvenience regarding the discount.
Please contact us on info@coffeelink.com and we will be happy to assist regarding this issue.
Once again, sincere apologies for the inconvenience.
Thank you.
Good coffee. But Customer service can be a bit flaky at times
I ordered a one-off item to be added to my subscription to avoid additional shipping cost. When it turned up without it, customer services apologised, but no offer to ship free, and no reply to my request whether it could be shipped free (given it wasn't my error). Maybe they were a bit stretched after the bank holiday.
28 mei 2026
Antwoord van Coffeelink
Hello, we apologise to hear that the follow up was not done.
Please contact us on info@coffeelink.com and we will be happy to assist you.
Once again, sincere apologies for the inconvenience.
Thank you.
Quick delivery and very recently…
Quick delivery and very recently roasted, as in roasted the day of dispatch.
Haven't had a bad bag yet.
31 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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