Changed my online subscription from every 4 to every 3 weeks and ordered first delivery from that date but only got confirmation for the 3 week change. Emailed and they said I hadn't ordered any coffe... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent customer service. We won't buy our coffee beans from anyone else. Always arrive very quickly and well packaged. On occasions where we've pick up the staff onsite are always nice to de... Toon meer
Bedrijf heeft geantwoord
I have a monthly delivery from coffeelink, delivered without fuss and in a secure package at a good discount. There’s a wide range of coffees to choose from, but I know what I like and it comes every... Toon meer
Bedrijf heeft geantwoord
Incredible coffee. You will definitely find something you like among the specialties. Some are in the expensive side but totally worth it and the subscription makes things more affordable. Thank you!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contactgegevens
31 Knightsdale Road, IP1 4JJ, Ipswich, Verenigd Koninkrijk
- www.coffeelink.com
4,7
Uitstekend
7K reviews
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Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
good quality coffee,fast delivery
4 juni 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Fabulous coffee
Fabulous coffee, (I am a coffee snob) also great prices and ethical. Signed up for monthly delivery and they are super helpful abd flexible, allowing me to choose my favourite coffee, swith between decaf and caffeinated.
Totally recommend
27 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello, we apologise we are have issue when cancelling a subscription.
Please contact us on info@coffeelink.com and we will be happy to assist you resolve your issue.
Once again, sincere apologies for the inconvenience.
Thank you.
Ordering online was easy.
Ordering online was easy and the supplier communication was timely. Excellent delivery service from the Post Office.
29 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Outstanding coffee
I signed up for a subscription about a year ago that sends me two 1kg bags of coffee every month. The coffees are always different, and somehow the ones I end up loving most are the ones I would never have picked.
They choose the coffee. They roast it. They send it. I drink it. ☕️☕️☕️
Outstanding coffee, excellent service. Highly recommended.
25 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Arrived quickly and well packaged as…
Arrived quickly and well packaged as always, plus excellent coffee.
28 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
They forgot to send me my order and…
They forgot to send me my order and then misinformed me that it had been passed to the PO for delivery.
It was not and was only passed on after a further query from me.
Very disappointing as it was too late for a gift. I hope that this was a one off!
28 mei 2026
Excellent coffee, excellent service
I'm a client for years and never had any problems nor complaints. Somehow, the last time there was a technical issue and I couldn't place my order. I notified the team through email, and they were very prompt in replying and sorted it out in no time.
26 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great variety and taste coffee
Great variety and taste coffee. Keen prices. Prompt delivery
25 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
I’ve been ordering coffee from…
I’ve been ordering coffee from Coffeelink for nearly two years, and the prices and selection of various coffee regions is still great. That’s honestly their biggest advantage.
But lately I feel like the quality of taste just isn't as good as it used to be. Maybe it’s just my personal experience, but from batch to batch I am getting disappointed, and I drink coffee for pleasure, so taste matters to me.
1 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Please feel free to contact us on info@coffeelink.com as we can discuss further regarding the issue.
Antwoord van Coffeelink
Hello thank you for your loyal feedback.
Enjoy your brew:)
Sent the wrong order and packing was damaged
Sent the wrong order to me for the current order of delivering date 7th May 2025.
And Let me to handle the return process, and it can't be worked as per your submitted Royal mail link, so the process cannot be handled at this stage.
On the same time, it sends back my correct coffee bean on 8th May 2026, it was found one packing was damaged and some beans dropped out already.
So disappointed at this moment!!
7 mei 2026
Antwoord van Coffeelink
Hi,
Sincere apologies for the inconvenience caused to you.
I appreciate your feedback, please feel free to contact us on info@coffeelink.com regarding this issue.
Once again, we sincerely apologize for the inconvenience caused to you.
Great Stuff
Price seems very competitive, customer service is excellent & the coffee is great. I will continue to reorder.
29 april 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Coffeelink the Best
The ordering on subscription is so easy and very easily changed, the price is very good especially with free post and packing if you spend over £15, and the delivery by the post office is very quick, the products are special, I am still going through them to try and see what I will eventually stay with, and enjoying it at the same time, I just wish they sold the Coffeelink espresso cup they use on their adverts
All in all a great company for coffee
29 april 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Great, easy service
28 april 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
Wonderful coffee
Wonderful coffee, friendly and helpful customer service. Orders are processed very efficiently and delivered by tracked 24 hour service so they arrive amazingly quickly. By far the best coffee I've ever ordered.
1 mei 2026
Antwoord van Coffeelink
Hello thank you for your feedback.
Enjoy your brew:)
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