Compton Group Reviews 

Can’t believe how bad this company are. I recently purchased a property on leasehold managed by Compton. They are saying that I owe them £60 to allow me to continue with Halifax home insurance rather than their supplied insurer (who probably pay them commission). They say I haven’t complied within the timescale??? I had insurance when I moved in and wasn’t informed by my solicitor that I needed to notify them within 14 days. They wrote to me in December and I responded as soon as I could, now saying they want £60. Not sure what this is for as I have buildings insurance. Cowboys exploiting an age old law. Not like I can move the house elsewhere is it

Compton demanded £18,000 for a deed of variation to reduce my ground rent to £250 for the remainder of the lease so I could sell my property.
I was not prepared to give them all the profit from the sale of the property so I lost the purchaser and have since been unable to sell my flat.
My ground rent is currently £470 and increasing every 5 years so that it will be in excess of £10,000 by 2123.
Compton has put up the insurance premium to £470 when I live in a small two bedroom flat as the property is part of a portfolio. This is a huge increase.
When gaining estimates for work to be done (part of service charge) on the property they get quotes from companies that operate nowhere near where I live. The quotes we receive are always well above market range.
The only way to challenge ever increasing costs is to go to a tribunal where you have to pay their legal fees.
A quick study of leasehold tribunals shows them to be weak in protecting leaseholders which is why companies like Compton operate as they do.
When ground rent, service charge, insurance premium become unmanageable they will pursue you with court orders and possible forfeiture.
I can only hope that the Leasehold Reform Bill will pass in 2024 and the incoming Labour government will eventually abolish Leasehold and send these feudal con artists packing.

Little to no support with managing the building we own flats in. Will avoid taking any responsibility at every turn. They meet their basic legal responsibilities, charge the fees (which keep increasing) and we see very little for it.

Have read more reviews from everyone and some have indicated they are taking action. How can we get in contact with you? Please can you let me know nicfieldmonkeymagic 'at' hotmail dot com

What can I say? Well I think it’s all been said before. Passively aggressive - seem to be a solicitors, ground rent collection company - a buyer of leaseholds - scammers and just not nice humans. They bought our leasehold and are now our landlords - god help us - they have sent letters demanding money to the wrong address for over a year (claim Firstport never told them) - yet Firstport have given us an invoice with our address on and Helpfavour (part of the mess of the Compton group) - they have taken haha to court and obtained ccj’s without us knowing and placed a forfeiture on our mortgage - direct debits set up with Firstport and no one told us that we should be paying someone else - correct address on file - these people are scum and will try to find loopholes to get you - I have recently had major eye surgery and am supposed to be relaxing but this company have stressed us so much - we now owe more for legal fees etc when it’s clearly not our fault - I would love to speak to others that have issues with this company so we can come together - please reach out to me - Rochelle please contact me as I too would like to come together on this

An incompetent lazy obstructive company totally geared up for extracting money for very poor service. Please avoid if possible.

Disgusting company to deal with , forcing people to insure their properties with Zurich insurance company and if you don't they fine you £60. Rude , unhelpful and threatening with their emails.

My sister (86 yrs. old) has received letter from Compton Group offering "Purchase of leasehold reversion" for £650. After reading all these reviews I don,t know what to advise her, she pays a nominal ground rent, so is she better staying as she is, or buying the said "Leasehold reversion" I also do not really understand all these terms.

An absolute disgrace of a company who do not do what they are paid to do, haven’t been to our property for months and months and months, our car park is so full of leaves you can’t even see the car park, I pay for 2 car parking spaces here and have to park my car down the road and walk home, leaving my car here gets my car dirty and my footwear dirty just walking to and from my car

Pathetic we’re selling my late father in laws house after he passed away we paid £650 to purchase the leasehold 8weeks ago and still getting the run around and still no paper work already lost a sale and very upsetting for my partner so frustrating 168 Vincent st st Helen’s Merseyside

Awful communication, slow to resond to anything yet are on your back threatening legal litigation if your paymens (which are confusing in themselves as they have to be paid to about 3/4 different account numbers!!) are a few days late!

Avoid Compton Management Group at all costs.

The consistent failures, rising costs, lack of transparency around bills seem to be a constant across most managing agents but Compton Management Group fail to protect residents safety.

They have allowed the unhoused in Colchester to access the building and failed to protect the safety and security of residents. Upon advising it will be fixed, they miss their date & continue to put the safety of their residents at risk.

Would also like to contact Rachelle.
Just had to deal with Comptons over their mishandling of my late mother’s purchase of her freehold 18 years ago. They have tried to hide over their errors.
The full story is that my mum passed away last December and we are in the process of selling her home. We always knew that she purchased her Freehold 18 years ago at the same time as my brother with his property. During the initial part of the sale it came out that the property was not Freehold but Leasehold, so what did they do with the money she sent. I contacted Comptons and at first they tried to fob me off. I persisted and within 3 hours they came back and said that they had not processed the change with the land registry. They gave me all sorts of stories about how much it has cost them but are not charging us. I told them that if the sale fell through and it was their fault I would be taking it further.
It did get sorted to some degree but it has costed us extra with our solicitors and now it seems that there is 3 title deeds, the original leasehold, a new leasehold incorrectly done by Comptons and the new freehold. It is a mess. It is getting sorted but Comptons are denying any fault.
Be very wary of dealing with them

Want to get hold of Rachelle

Absolute bully boy tactics
Try to force home owners to use a certain insurance company when more cost effective elsewhere !
Send abusive letters & threats even when they know cover is in place
Disgusting company

Just received notification that they have purchased the freehold of my property and they have informed me I may have to purchase insurance via them :-(

Appaling company, appaling attitude and criminally aggressive
I too want to get in contact with Rachelle to pursue them legally

Compton's tried the 'must be insured on Compton's block policy' with me. Sent them the S164 Notice and provided them with MY chosen insurer at a quarter of the cost. Compton's didn't like that so then tried to take me to the first tier property tribunal for a breach of covenant for erecting a structure without consent. I will save you the details, but I had the most enjoyable day witnessing the tribunal Judge rip Compton's solicitor a new one on multiple occasions. Recently had the result from the tribunal, I WON!!!. This shower are scum and they are now going to be paid their ground rent by two instalments annually (as per my lease), but not until I have been served with the correct S166 Notice of course. I will also be paying the amount due in postal orders :-) - These fakers try and use the law against you, but a little bit of research is all you need to know that they are just chancers trying their arm. - Picked the wrong victim here though as I WON and now I am going to be a PITA for the next 30 years.
Would like to get hold of Rachelle too as I would be absolutely delighted to take them on again on behalf of anyone who needs help. I also have a very compelling back story that the media will love if we can get the momentum going.

Absolute scum of the earth have hounded multiple pensioners on my estate

Stay away from this rip off company !!!!!!
My partner is selling her property and Crompton Group are the leaseholders for the property. The leasehold requires to be transfered to the new owner.
The selling chain is small and should complete in 6 weeks.
Crompton Group charge £100 to provide information to solicitors but within a timescsle of up to 15 working days (plus the weekends this is actually 21 days)
My partner contacted them by telephone to enquire why this took so long in such a time critical situation such as house sale chains. The answer was that it does due to company policy but for an extra £25 (€125 in total) this could in fact be done within 3 days !!!!!.
Despicable. . Stay away.