Contact Coffee Co Reviews 

171
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiewinkel
  2. Kampeerwinkel
  3. Koffiebar
  4. Koffiestand
  5. Koffiegroothandel
  6. Buitensportkleding- en uitrusting

Geschreven door het bedrijf

The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

171 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(171)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great coffee (Hoofin)

Great coffee (Hoofin), and superb service. Love Shots Fired to give me the boost in the morning or afternoon when needed! 👌🏼 I’ll definitely be ordering more ☕️ and supporting veterans with their great businesses!

11 maart 2026
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Many thanks Paul. Enjoy!

Beoordeeld met 5 van de 5 sterren

Great coffee

Been in the coffee club since it was formed. Great company excellent communication, customer service and customer care.
If you like good coffee that supports real people making a living

22 februari 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thanks Mark. We really appreciate your ongoing support. Enjoy!

Beoordeeld met 1 van de 5 sterren

Terrible customer service

DO NOT BELIEVE THEIR RESPONSE BELOW!
UPDATE: they eventually responded via email and not on any of the chats or socials I posted on. They didnt, offer to send another whilst they dealt with the lost parcel they just left me waiting and basically blamed Yodel. Yodel are terrible - everyone knows this just look at their reviews - but in my experience of customer service which is vast they should have sorted the problem quickly and efficiently whilst dealing with Yodel separately.
I ordered coffee elsewhere and got it next day no problem. Better taste and brand too. I won't name it as that's not fair but it's very nice and very strong... Not hard to find. Check their other reviews & don't deal with this company.

Original review:
Terrible customer service. The coffee I received firsr time was good so I set up a subscription. That never arrived and Yodel lost it (I know they have a terrible track record too so not completely surprised). However all Contact Coffee did was acknowledge it was missing with Yodel. Days go by and no replacement sent and no response to further emails and online chats at all. Shame but I'd avoid this company. Definitely don't order coffee you need within a week and definitely don't subscribe as you'll be destined for disappointment!

7 februari 2026
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

There are two sides to every story. This review was left in frustration, before any resolution. We informed the customer that we have no control over their local Yodel and that our fulfillment center would look into, as quick as possible (whilst still within economy delivery expectations) Customer bombarded us with further messages, which we chose not to reply with "no change", or "still waiting" so's not to aggravate further. They just assumed it was definitely lost and wanted a replacement sent 2- 3 days after despatch - end of! A further polite email exchange took place 2 days after this review was left, with a full refund being processed. The parcel returned back to depot. We lost a customer and have an unwanted 1 star review as a resulting blemish. Impatience, coupled with a poor local carrier performance was not a good combination for this transaction.

Beoordeeld met 5 van de 5 sterren

Great coffee

Great coffee. My son loved it

26 januari 2026
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Great to hear. Enjoy!

Beoordeeld met 5 van de 5 sterren

Red On!, bang on!

When you need to hit the ground running Red On! from Contact Coffee Co. really hits the spot. Forget your energy drinks these coffee bags pack a real punch.

21 januari 2026
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

We appreciate your kind words and ongoing support.

Beoordeeld met 5 van de 5 sterren

Just replenished my supply of Contact…

Just replenished my supply of Contact Coffee bags and grabbed a French Press to bring back to East Africa for work. My spirits are definitely lifted!As usual, the service was excellent.

17 december 2025
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for your kind words. We really appreciate your on going support. Enjoy!

Beoordeeld met 5 van de 5 sterren

Great veteran company

Great veteran company, and customer service. Highly recommend

25 oktober 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the 5 star review Gavin. We appreciate the feedback.

Beoordeeld met 5 van de 5 sterren

Great products

Love the products, looking forward to December so I have the excuse to open the advent calendar!

25 september 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the 5 star review Rich! Try and resist till 1st December. We still have plenty left if you can't resist haha!

Beoordeeld met 5 van de 5 sterren

Recently stocked up on Contact Coffee…

Recently stocked up on Contact Coffee bags and a French Press to take back to work in East Africa.... That's my morale enhanced!!

Great service as always.

25 september 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the 5 star review Shaun. Great to hear our coffee is keeping you going in East Africa.

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful coffee

Absolutely beautiful coffee.

Red On hits like a truck, tastes good and gets you flying.

Thanks Contact for sorting me out, delivery was excellent.

10/10, just earned a new customer 🔥

30 september 2025
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Great to hear you are enjoying our Red On blend Max. Thank you for your custom and support.

Beoordeeld met 5 van de 5 sterren

Perfect as always.

Perfect as always.

25 september 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the 5 star review Sam. 'Perfect'...we will take that! Thank you.

Beoordeeld met 5 van de 5 sterren

Coffee is second to none

Coffee is second to none, customer service is spot on. Yodel are shite!
Your coffee is the only coffee I drink now, battle prep all the way!!

24 september 2025
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the 5 star review Tim. Great to hear you rate our coffee and customer service. Couriers are always a battle! Battle Prep is a firm favourite in the office too!

Beoordeeld met 5 van de 5 sterren

Started off with the coffee bags and…

Started off with the coffee bags and they did not disappoint… quick easy strong and tasty when you want a coffee quick but not a from rubbish instant pot. Will be buying again and checking out more stuff. Not a bad price either.

15 september 2025
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you so much for the review about our coffee bags! We appreciate the feedback and glad to hear you enjoyed them!

Beoordeeld met 5 van de 5 sterren

Tuck in. Get involved. Coffee with purpose.

Super proud to be collaborating with Luke and the team at Contact Coffee in support of Scotty's Little Soldiers. It has been a real joy at every touchpoint. And the coffee is fantastic. Delivery, follow ups, the lot.

15 september 2025
Review zonder uitnodiging
Logo Contact Coffee Co

Antwoord van Contact Coffee Co

Thank you for the review Andy. It has been a pleasure to work with you to produce this collaboration in support of Scotty's Little Soldiers. We look forward to building a long lasting relationship with you all. Thank you.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer