All good. Longstanding customer but never ordered directly before, usually paid extortionate NAAFI fees for the pleasure. Bought 3 boxes of RED ON and they're the top job as always. Courier deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great company with great products. I took a box of Contact Coffee battle bags to a fitness competition a few weeks ago and ended up with my team mates queuing at my door every morning for another! Def... Toon meer
Bedrijf heeft geantwoord
Well look this is a mega product in practical terms, also though we looked at the people behind the brews and bags. There is a sincere will to deliver the coffee people love in a way you can acc... Toon meer
Bedrijf heeft geantwoord
Poor customer service, shame as the coffee is good. Unlikely I'll order again
Bedrijfsgegevens
Geschreven door het bedrijf
The story begins with two serving Royal Marines frustrations of drinking poor freeze dried substandard instant coffee during operations and exercises around the world. Our mantra of “Quick Coffee” drives us to seek ways of brewing the best fresh coffee with minimal equipment and in the shortest amount of time in any environment.
Contactgegevens
Floor 3 Falcon Point, WS12 2DE, Staffordshire, Verenigd Koninkrijk
- hello@contactcoffee.com
- www.contactcoffee.com
4,4
Uitstekend
171 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent customer service and fast…
Excellent customer service and fast delivery. Great tasting coffee as always
24 november 2023
Antwoord van Contact Coffee Co
Thank you for your five star review of our customer service and delivery service.
Easy to use website
Easy to use website. Great communication and very speedy delivery. Absolutely brilliant product. If you like coffee. Give contact coffee a try. You will not be disappointed. 👍👍
24 november 2023
Antwoord van Contact Coffee Co
Thank you for the review Chris. Glad to hear you are enjoying our coffee.
Antwoord van Contact Coffee Co
Thank you for the review Declan.
Antwoord van Contact Coffee Co
Thank you for the 5 star review Joe!
Always great
Always great, my go to for coffee and products after E recommendation earlier this year. Writing this with a mug of ‘Battle Prep’ on the go, a close favourite along with ‘After Hours’ from my subscription
28 oktober 2023
Antwoord van Contact Coffee Co
Hello Janine, thank you for the five star review. It's great to hear you are enjoying our coffee blends :-) Thank you for your custom.
Great service
Great service, delivered well before I was expecting it.
Great quality products, excellent service.
27 oktober 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review Martin. We are glad to hear you are happy with our products and service. We appreciate the feedback.
Antwoord van Contact Coffee Co
Thank you for the feedback. Thank you for your custom.
Amazing coffee
Amazing coffee, Red Alert is the best brew I’ve ever had. Swift delivery and veteran owned plus the give back to Ssafa!!!
26 september 2023
Antwoord van Contact Coffee Co
Thank you for a five star review. We appreciate the feedback. Glad you are enjoying our coffee.
Fantastic product fantastic company
From the first order with contact they have been absolutely incredible! The staff are as helpful as you could ask for, if courier ever have an issue, the staff at contact jump to it immediately!!
The products themselves are fantastic! I use mainly the battle bags on exercise and they are brilliant! The company as a whole is fantastic, great customer service, a fantastic product! I will, continue to use them and highly
Recommend them to anyone I know enjoys a real decent coffee
26 september 2023
Antwoord van Contact Coffee Co
Thank you for your feedback Leigh, we really appreciate it. We are glad you are enjoying our coffee and customer service. Thank you
Fantastic service and communication
Fantastic service and communication. Friendly and fast shipping. Most of all, simply excellent coffee.
25 september 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review Paul. We appreciate the feedback.
Excellent Service from CCC
Received my coffee club package and very pleased but you need to change your carrier as it took 5 days for delivery not the expected 2-3 days.
25 augustus 2023
Antwoord van Contact Coffee Co
Thank you for your review. We are glad you are happy with your club subscription. The service we use is a 48 hour service excluding weekends. This does also depend on how busy your local depot is. I will have a look into this for you. Thank you
Fantastic service
Fantastic service, fresh product. I love the idea of the taster packs so you can then find one you like. Fantastic value.
24 augustus 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review. We appreciate your feedback.
Great Service, Great Coffee
The service from Contact Coffee Co is great. Quick delivery, efficient, easy to put in orders and decent updates about shipping. The quality of the Coffee is also excellent, by far some of the best brews we’ve had. Will definitely be ordering again.
26 augustus 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review Andy. We appreciate the feedback.
Antwoord van Contact Coffee Co
Thank you for the 5 star review James. Glad you are enjoying our coffee bags
Great service and great coffee
25 augustus 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review. We appreciate your feedback.
Excellent service and quality
25 juli 2023
Antwoord van Contact Coffee Co
Thank you for the 5 star review Marcus. We appreciate the feedback.
Quality coffee…
Quality coffee at a quality price with quality customer service from a top notch company
23 juli 2023
Antwoord van Contact Coffee Co
Thank you very much for the 5 star review for our coffee, pricing and customer service Stephen. We appreciate the feedback.
Wholesale customer review
I am a wholesale customer and have been using Contact Coffee in our gift boxes and the service is absolutely amazing, rapid responses, great communication, quick updates and fast delivery. The coffee is also delicious and has been received well by our customers! You are in safe hands with Contact Coffee!
9 augustus 2023
Review zonder uitnodiging
Antwoord van Contact Coffee Co
Thank you for the 5 star review for our Wholesale service. Good to hear you are having a great experience.
Wrong order after waiting a week
Wrong order after waiting a week. Now have the extra bother of having to return it. Will be closing account once they get around to refunding when wrong item has been received
27 juli 2023
Antwoord van Contact Coffee Co
As explained on email - We are really sorry you received the wrong order, this is a one off mistake that doesn't happen all the time.
We are also sorry it took 3 hours to respond to your emails and messages. We do try and reply within 24 hours.
Thank you for your feedback and for your custom for the last 4 years.
Antwoord van Contact Coffee Co
Thank you for the 5 star review. Glad to hear you appreciate the service and coffee we provide.
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