This used to be a really good company but for the last year or so they have stopped keeping any stock . Every order has to wait for them to arrive from the manufacturer . I order three months at a... Toon meer
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I was struggling to find contact lenses because of a shortage with my normal supplier and another company had let me down badly. Danielle was amazing and really helped me out in a tight situation, she... Toon meer
I have been using contactlenses.co.uk for several years now and they have never let me down. Unfortunately, my prescription always has to be ordered but they provide an expected delivery date so I kn... Toon meer
Have used contact lenses.co.uk regularly over the past three years and have never had a problem. The ordering process is simple and I’m always amazed how quickly the lenses arrive. Their fulfilment op... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
UK contact lenses at low prices! Worldwide delivery and excellent customer support. Top brand lenses, solutions and more. We also have our own branded Crystal range. Selling directly to customers since 2002, meaning you can save money with a name you can trust.
Contactgegevens
85 Great Portland Street,, W1W7LT, London, Verenigd Koninkrijk
- 0345 319 3000
- info@contactlenses.co.uk
- www.contactlenses.co.uk
4,5
Uitstekend
16K reviews
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This company used to be good!!!
This company used to be good ..deliver accurately within a day or two. The last two times we used them..have been awful... the first time despatching the lenses three weeks after we ordered... the last time ..even after three weeks we had to ask where the lenses were ... they dispatched half the order a few days later ..the rest a week or so after that . It is the last time I will use them, we were customers for a few years ..but never again.
3 februari 2024
Antwoord van Contactlenses.co.uk
Hello Malcolm,
Thank you for your review.
It is unfortunate that the lenses you require appear to experience a delay with the manufacturers when we have made the order on your behalf. It is unknown until the date of your despatch is due and we contact them for an update.
We send your order as soon as possible and I can see we sent the items of your order that we had at that time to try and avoid any inconvenience if we could.
Again I apologise for the delays and the inconvenience this will have caused. We understand that lenses are a need and not always something wearers can wait for.
Our team have passed on your feedback to the manufacturers in the hopes they will at least advise us at the time of ordering that there is a delay.
Apologies again,
Kind regards
Hayley
I always order my lenses from here
I always order my lenses from here. Quick delivery, great communication and reasonable price. Highly recommend!
2 februari 2024
Promt and efficient service as always
30 januari 2024
Easy to (re)order and prompt delivery
Easy to (re)order and prompt delivery. Great prices and selection.
29 januari 2024
Super speedy.
I received my lenses so quickly after ordering. They arrived the next day. Amazing.
28 januari 2024
Very quick and easy
27 januari 2024
Consistently Excellent
I have bought mine and my daughter’s lenses from here for a number of years. A consistently excellent service has been received.
Lenses arrive promptly in secure packaging. I recently had a delay with an order and I was supported with written updates and a part shipment to make sure I wasn’t inconvenienced thanks to Sophie in Customer Service.
I couldn’t recommend this company more to offer a professional contact lense service
26 januari 2024
Fast delivery easy site to use
23 januari 2024
Always order 6 months worth
Always order 6 months worth. Now granted, you may not get 6 months use, but what I pay for 6 months would only get me 1 month with my optician. Great customer service. Always kept up to speed with dispatch etc and very quick delivery. What's not to like.
22 januari 2024
Great price
Great price, fast delivery. I recommend this seller to all seeking to purchase contact lenses. Outstanding
16 januari 2024
Lenses came the next day
14 januari 2024
Great service…
I have ordered from contactlenses.co.uk for quite a few years. A good selection and quality lenses. Great customer service, They have not let me down to date.
14 januari 2024
Excellent and speedy service
14 januari 2024
Excellent for a number of years
I’ve been ordering from Contactlenses.co.uk for the past 12 years and have never looked back. Orders are always processed quickly and prices are reasonable.
14 januari 2024
The delivery delay was unreasonable…
The delivery delay was unreasonable even taking Christmas into account.
14 januari 2024
Antwoord van Contactlenses.co.uk
Hello Serafina,
Thank you for your feedback.
I am sorry that your lens order did not arrive as quickly as expected. Over the Christmas and New year period, deliveries to us and within our delivery partners will be delayed. I am sorry that these delays were more than we anticipated.
Thank you for bringing this to our attention and one of our team will be in touch.
Kind regards
Hayley
You delivered the lenses quickly
13 januari 2024
Contact lenses are quite uncomfortable…
Contact lenses are quite uncomfortable (dry) from the get go.
9 januari 2024
Antwoord van Contactlenses.co.uk
Hello CLW,
Thank you for your review of our product. I am sorry the alternative lenses you ordered were not suitable for you.
I have asked that one of our support team get in touch to help resolve this for you.
Kind regards
Hayley
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