Coppa Club Reviews 151

Jasmine looked after us today and honestly made the whole experience feel easy and enjoyable. She was so friendly from the start, really attentive without being over the top, and everything came out quickly without us waiting around. You could tell she genuinely cared about making sure we were happy. Thank you for such lovely service today, Jasmine 💛

We visited the Coppa Club in Sonning Berkshire where we had a great meal, and drinks with fantastic service from Paulina

Terrible place. Booked Sunday dinner and was looking forward to it.
Arrived and was sat at table twenty minutes before we got offered drinks.
The we got told that Sunday dinner options were no longer available. No prior notice even though booked in advance with details.
No alternative offered nor apology.
Was told we would be contacted and nothing happened.
Avoid the venue. Wish I had looked at reviews before we booked and travelled to the venue.

Poor service at the bar…..
Stood waiting behind someone who was being served … no one else queuing up various couples were sat at the bar already with drinks …. Whilst I was next the barmen decided to ask both couples either side of me if they would like any thing as they decided to pick up the menu whilst I was stood there ..
put my empty glasses onto the bar and made a point of his lack of etiquette in Serving the next obvious customer
And £20 for a glass of wine ! By the way
TVs blaring out sports … seems like they are trying to become an overpriced sports bar ….
Good luck !

The food is a bit hit and miss and the service is terribly slow. It's a shame as the riverside location of The Coppa Club Streatley is stunning.

Bad services. The quality of food was poor. I was very disappointed.

Wetherspoons would give the Coppa Club a good run on quality, value, service. Just shocking beyond imagination. Owners know exactly what is happening & do nothing - shame on them.

Paid £95 for Christmas dinner menu, had to wait over 30 minutes for our table to be ready. Only 1 of us had the Christmas turkey which was ok not the best the other 3 had the steak which should have come with dauphinois potatoes and green beans came with chips and broccoli the steak was three slices under cooked and fatty. They also run out of plum pudding and considering all meals for our party of four was preordered 2 weeks prior, how did they run out of the set menu
Atrocious service and food never again

I really wish I had checked here before booking our Christmas dinner at a Coppa Club venue. The Swan at Streatley had promised a wonderful Christmas experience we were left disappointed and out of pocket. Waited well over an hour to be seated and then the wait for food was shocking. We eventually got our dinner after 6pm when we had a 3:30 booking. Then to add insult to injury a £80 service charge. Whilst the staff were apologetic there was a complete break down of control in the dining room that appeared to be driven by greed taking bookings that could not be coped with. We booked our table months ago and was so looking forward to it. I would not trust this venue with your special occasion

Great food, friendly and attentive staff, our favourite Henley spot. Fatima and Pratik particularly helpful and welcoming.

Have been to the Coppa Club in Cobham several times since it came here. Overall the food has never impressed but thought I would give it another go today. Came with my elderly mother and my daughter. We ordered the crab pasta which at £25 I had high expectations, the carbonara and a small Caesar salad with fries. Drinks were tea, latte and a soft drink. We did initially order smoothies but were told that no smoothies were available. Unfortunately the crab pasta was mediocre at best. Luke warm with not much flavour. A fairly small portion and definitely not worth the price we paid. Did I complain, no I didn’t. I couldn’t be bothered. The place itself is nice although when we arrived there were so many tables around that hadn’t been cleared despite a group of staff standing talking at the bar area. It just doesn’t set the scene for customers arriving through the door. Our service was good, the lady very polite. This is actually a very nice venue if just a few things were tweaked.

I visited for lunch in the Bath restaurant one of our party had a prawn dish and within a hour had severe vomiting and diarrhoea. I have called the restaurant twice and have been told someone will call me no one has. I have informed public health but feel action is needed to prevent any other illness.

Ordered veggie burger. All I got was two pieces of bread, burger with two pieces of lettuce and a very thin slice of cheese which was barely visible. No tomatoes, onions or mayo ( vegan or normal). One piece of gherkin spilt into two. This was at the coppa club in Haslemere. This cost me £20!

Coppa Club in Maidenhead has an average menu…there are better places including the very good Storia Italian opposite. But Coppa Club wine price was insane …… £18 for a large glass of average-quality Sauvignon Blanc. I know when I’m being totally ripped off….. unacceptable. Won’t be going to Coppa Club again any time soon. Place was practically empty - wonder why?

Style over substance. Guildford. Great decor, macdonalds food, small portions, unremarkable is the best compliment one can give the service. A place to visit once. I predict this chain will be gone in a few years.

We went for dinner. Our table server appeared arrogant, and looked like he didn't want to be there. Service was just the pits. Food was caked in oil, terrible, would never dream of going back, wish i read the reviews first! Plus, loads of mice in the area you sit out in....

Very Disappointing indeed.
I called the Sonning venue with the hope of having a 60th birthday at the venue. The Manager was helpful and asked if I could put my request in an email so that he could forward this to the sales team so they could get back to me. nothing, NOTHING AT ALL has been received despite chasing twice, not even we have no availability.
As part of the request we needed 25 rooms, so it wasn't just a large table for 50/60 guests! There was not only money to be spent but I had also suggested Streatley for my nephew for a possible wedding venue as well as a business colleague who was looking for a Pilates retreat in 2026.
Such beautiful settings but zero customer service from sales

I booked a 2-night stay at The Great House in Sonning for my husband’s birthday, carefully planning a special weekend with a distillery tour, restaurants, and other activities. I spent hours researching and organising everything to make it memorable.

Just three hours after booking — at 9:45pm — I received a call telling me the hotel was overbooked and our stay cancelled. The receptionist said she was “happy to cancel your payment,” offering no alternative or solution. Later, the only follow-up was an automated email saying, “BOOKING CANCELLED — WE INVITE YOU TO MAKE A RESERVATION IN THE FUTURE.”

This lack of empathy and personal attention was incredibly upsetting, especially on a bank holiday weekend when options are limited. It caused unnecessary stress and disappointment, forcing me to start planning at the last minute and losing a whole evening. Sadly, based on this experience, I cannot recommend The Great House to anyone seeking considerate, reliable service or a worry-free stay.

To rub salt in the wound, I noticed that Booking.com currently has multiple rooms available at The Great House for one night over the same time period. I am genuinely shocked that the receptionist never offered this option, which could have salvaged part of our birthday weekend. Instead, we were left with no alternatives and only an automated email. This further emphasises the lack of consideration and flexibility in their customer service.

We went to Coppa Club in Goring and Streatley and had the best service! A lovely Man called Filippo served us! We also spoke to a manager named Ana and she was so kind and polite! Filippo was quick with the order and attentive to the tables needs! Definitely worth a visit here! Margarita Pizzas are Divine

Really disappointed - won’t be going back. First course arrived with no plates or cutlery, second course arrived with no cutlery - by the time we got some the meals were cold, wrong dessert arrived, not what we ordered, and then went to pay inside (couldn’t find anyone to take payment) and we were charged the wrong amount - pointed out it was 70 pounds more than our bill. Amount was corrected but the staff member (who said she was the manager) really not bothered, not interested in hearing how bad the experience had been and not particularly apologetic about charging 70 pounds too much. Really bad