Coral Windows - A mixed review - updated. Positive The product itself matches the online reviews of it being robust with good sound proofing. The father and son team who fitted the windows wer... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The two fitters worked hard and managed to do their part of the installation in one day. the only complaint was their inability to clean up for themselves. Leaving plastic waste and numerous used and... Toon meer
Bedrijf heeft geantwoord
From start to finish our experience with Coral has been faultless. Professional, non-pushy, good communication throughout and a good, tidy job. We had windows & doors and soffits and facias replaced a... Toon meer
Bedrijf heeft geantwoord
From going to coral’s showroom and Eric visiting our home and showing our front and back door on computer we were very impressed and happy with the price. The the two men who fitted the doors were ver... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Dubbelglaszetter
- ook in
- Deurenleverancier
- PVC-ramen leverancier
- Ramenleverancier
- Serre-leverancier en -installateur
- Vensterinstallateur
Over Coral Windows
Geschreven door het bedrijf
Coral Windows has been a leading provider of windows, doors, conservatories, and extensions in Yorkshire for over three decades.
We offer a wide range of products from industry-leading suppliers. Our team of experts can help you choose the right products for your home and install them to the highest standards.
We are committed to providing our customers with the best possible service. We offer a free consultation and quote along with offering some of the longest guarantees in the industry. We are so confident in our products and service that we do not take a deposit or stage payments and payment is only to be made on completion. So, you can be sure that you are making the right decision.
If you are looking for high-quality windows, doors, or conservatories in Yorkshire, then Coral Windows is the perfect choice for you. Contact us today to learn more about our products and services.
SUMMER SALE!
Geschreven door het bedrijf
- HALF PRICE SALE!
- Get a free quotation this month and get fantastic savings!
WE ARE FINALISTS!
INSTALLER OF THE YEAR 2024
We are proud to be finalists for installer of the year at the G Awards 2024, a celebration of the very best window, door & conservatory installers across the UK! 🥂
Contactgegevens
Halifax Road, BD6 2DN, Bradford, Verenigd Koninkrijk
- 01274698000
- Sales@coralwindows.co.uk
- www.coralwindows.co.uk
Autumn Sale!
4,6
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
great service.excellent products and…
great service.excellent products and after our previous experience with Coral very good after sales service. Also all of the people we met from Coral were very friendly.
10 maart 2026
Antwoord van Coral Windows
Thank you so much for your wonderful review!
We’re delighted to hear that you were pleased with both our products and the service you received. It’s especially great to know that your previous experience with our after-sales support met your expectations - providing ongoing care is something we truly value.
Your kind words about our team mean a lot to us as well. We take pride in being friendly, approachable, and helpful at every stage of the customer journey.
Thank you again for your support, we look forward to serving you again in the future!
Kind regards,
The Customer Care Team
From start to finish excellent
2 maart 2026
Antwoord van Coral Windows
Thank you for your fantastic review.
We’re delighted to hear that you found your experience excellent from start to finish. Your feedback means a lot to us and encourages our team to keep delivering a high standard of service.
We really appreciate your support and hope to assist you again in the future.
Kind regards
The Customer Care Team
Well
Well, where do we start, on the 29th February we initially arranged a home visit for possible replacement of patio doors and upstairs Juliet balcony.
On the 2nd March I emailed the sales department on their email address to ask for the appointment to be cancelled as we no longer wanted a quote. I asked for an email reply to confirm the appointment had been cancelled, but received no email reply.
On Sunday 8th March, we attended the Otley showroom and spoke to 'Josh' at the desk. We asked him to cancel the appointment on the 12th March. He confirmed that he would cancel the appointment as requested.
On Thursday 12th March, I was surprised when we received a phone call at 11.05am, from your salesman who had arrived at our house whilst my wife and I were elsewhere, stating that he had an appointment at our house for 11am.
We explained to him that not only had I emailed the sales department to cancel the appointment but also spoken to 'Josh' at Otley showroom on the 8th March asking for the appointment to be cancelled as we longer wanted your services.
All we can say is that it has been disappointing that Coral Windows not only did not reply to potential customers emails, but even when we had spoken to a member of staff face to face at the Otley showroom they still cannot get it right and cancel the appointment as requested, but we suspect that they still sent out their salesman hoping to get us to change our minds and possibly obtain a sale the we made it quite clear we did not want them.
With no communication what so ever from Coral Windows, this has just confirmed that we would not approach Coral Windows again even if we need any new windows. Poor service and lack of communication, shame on you Coral.
If this is poor customer service before you become a customer and place an order...how bad would it be if you become a customer and if anything went wrong with no communication from Coral Windows.
This needs to be better Coral..don't ignore potential customers emails or face to face requests. 🙄.
Kevin Ryder.
12 maart 2026
Review zonder uitnodiging
Antwoord van Coral Windows
We are sorry about the confusion with this appointment a member of our senior management team will be in touch to understand exactly what has happened here to ensure this doesn't happen again. We can assure you this is just a case of information not being passed to the salesperson who works remotely. We do have policies to ensure this doesn’t happen but sometimes human error occurs.
Good fitters who knew their job and…
Good fitters who knew their job and were polite and pleasant
22 januari 2026
Antwoord van Coral Windows
Thank you for your wonderful review.
We’re so pleased to hear that you found our fitters knowledgeable, polite, and pleasant. We take great pride in our team’s professionalism and it’s fantastic to know this came across in your experience.
Your feedback is greatly appreciated, and we hope to work with you again in the future.
Kind regards,
The Customer Care Team
Antwoord van Coral Windows
Thank you for your kind review. We’re delighted to hear that you found our service professional, helpful, and efficient.
Your feedback is greatly appreciated and motivates our team to continue delivering the highest standard of service.
We look forward to assisting you again in the future.
Kind regards,
The Customer Care Team
Hi coral windows excellent no…
Hi coral windows excellent no giraffes com out from my my two windows l would recommend to friends
3 februari 2026
Antwoord van Coral Windows
Thank you for your review! We're really pleased to hear that you had an excellent experience with us and that you're happy with your two new windows.
We assume you mean there are no drafts coming from your new windows, which is exactly what we like to hear! It's great to know they're making a difference.
Your recommendation to friends means a lot to us, and we really appreciate you taking the time to share your feedback.
Kind regards,
The Customer Care Team
From start to finish the whole process…
From start to finish the whole process was very open & efficient & excellent communication, from the original quote & measurements & fitting of our windows it was only 2 weeks.
5 maart 2026
Antwoord van Coral Windows
Thank you for your wonderful review! We're delighted to hear that you found the whole process open, efficient, and well communicated from start to finish.
It’s great to know everything went smoothly, from the initial quote and measurements right through to the fitting of your new windows, and that we were able to complete everything within just two weeks.
We really appreciate your feedback and your support, and we hope you enjoy your new windows for many years to come!
Kind regards,
The Customer Care Team
Good price, great service.
First of all good price from helpful rep. then all easy to arrange on line.
I needed an outside door fitted urgently and it was ready for fitting even sooner than I expected.
Two pleasant fitters came within a few days and fitted it and cleared all the debris inside and out before the left.
5 days later it needed a small adjustment and fixed it within hours of me ringing them.
Excellent service and I love my new door.
5 maart 2026
Antwoord van Coral Windows
Thank you so much for your fantastic review! We're really pleased to hear that everything went smoothly for you, from speaking with our representative and arranging the order online to getting your new door fitted sooner than expected.
It’s great to know our fitters made a positive impression and took care to leave everything tidy once the job was done. We're also glad we could quickly sort the small adjustment for you providing prompt aftercare is really important to us.
Thank you again for choosing us, and we're delighted that you love your new door!
If you ever need anything else in the future, we’ll be more than happy to help.
Kind regards,
The Customer Care Team
Very quick installation and friendly…
Very quick installation and friendly fitter, very good quality door and felt the difference immediately, no gaps for wind to get through. Catflap was fitted on the day so saved money and ruining a door by having it professionally installed. Door purchased was a stable door with a tilt option which is perfect for spring with the unpredictable weather
2 maart 2026
Antwoord van Coral Windows
Thank you so much for your wonderful review!
We’re really pleased to hear that you were happy with the quick installation and that our fitter made the experience a friendly one. It’s great to know you could feel the difference straight away.
Thank you again for your kind words and for choosing us. Enjoy your new door!
Kind regards,
The Customer Care Team
The lads were good friendly efficient &…
The lads were good friendly efficient & tidy.Good job.
2 maart 2026
Antwoord van Coral Windows
Thank you for the great review!
We’re really pleased to hear you found the team friendly, efficient and tidy. The lads always take pride in doing a good job and leaving everything clean and neat afterwards.
Thanks again for your kind feedback and for choosing Coral!
Kind regards
The Customer Care Team
Great Value, Excellent Workmanship
We recently had our ageing wood framed bay windows replaced by Gary and Andy at Coral. From the outset, we had confidence in their work as they maintained a clean working environment and were extremely careful in the recovery of the old windows.
Our confidence was not misplaced as they installed the new windows and tidied up the brick work around them perfectly.
Additionally, the workmanship indoors was excellent, the trim and sealing was completed with absolute precision.
Thankyou to the team at Coral, we are very grateful for the work you have done and will be recommending you in future!
5 maart 2026
Antwoord van Coral Windows
Thank you so much for your wonderful review!
We’re delighted to hear how happy you are with your new bay windows. Gary and Andy take great pride in their work, so it’s fantastic to know their care, attention to detail, and tidy approach throughout the installation made such a positive impression.
It’s especially great to hear that both the exterior brickwork and the interior finishing met your expectations - precision and quality are exactly what we aim to deliver on every project.
Thank you again for trusting Coral with your home and for recommending us. It truly means a lot to the whole team!
Kind regards
The Customer Care Team
Coral windows will be extremely helpful…
Coral windows will be extremely helpful when an order is being placed. They will continually call you to see the order finalised BUT once the work has been done, they stop being so interested. We’ve had countless issues with the frames, sealant's, barrels etc yet no one seems remotely interested. No communication, no way of contacting them directly, & no returned calls. Atrocious.
Thank you for making the assumption that this is not a genuine review.
I have, in actual fact been attempting to contact you through phone & once again, I have gotten nowhere. Passed from pillar to post, yet still the issue hasn’t been resolved. PICKLES is the name you will have for this. Bradford 9, the location. Feel free to try contact us as it’s near impossible to get anywhere with yourselves.
5 maart 2026
Review zonder uitnodiging
Antwoord van Coral Windows
Good Morning, unfortunately we don't store first names in our system and have no method from your review to ascertain your details. If you can supply the details of your order through Trustpilot or direct to by calling us and let us know you have left a review, we will help to resolve this. We are sorry you are not happy with the levels of communication post install, this is definitely something we can help with once we understand how who you have been communicating with. We would like to note though there are numerous ways to contact us directly, you can call or email your install manager who was responsible for your install, you can also ring our main office number and speak to whichever department you would like to get in touch with or you can contact us on our website on whatsapp, or through email, all of which come to our team here at coral.
Edit: After requesting more information through trustpilot and directly through are reply we have had no response. We can only assume this is not a genuine review. If this is not the case we would encourage you to reach out through one of the many methods mentioned above that it is possible to get in touch directly with us.
Bay window
Had my bay window fitted by coral was very satisfied with the result they kept me informed in what was happening the fitters were very friendly and informative.
27 februari 2026
Antwoord van Coral Windows
Thank you for your wonderful review!
We’re delighted to hear that you’re so pleased with your new bay window. Keeping our customers informed throughout the process is really important to us, so it’s great to know you felt well updated along the way.
It’s also lovely to hear your kind comments about our fitters – we’ll be sure to pass your feedback on to the team. We hope you enjoy your new bay window for many years to come, and thank you again for choosing Coral.
Kind regards,
The Customer Care Team
2xNew Composite exterior doors
Quote for 2x new doors, no pressure during sales or stupid discounts.
Was strait forward ordering and getting quote, survey booked during sales visit for measure.
Fitting completed within 2 weeks, very tidy when doing and excellent job.
Kitchen and utility room feel much warmer since change.
1 december 2025
Antwoord van Coral Windows
Thank you for your fantastic review!
We’re really pleased to hear that you found the quoting and ordering process straightforward and appreciated the no-pressure approach during the visit. It’s great that we were able to arrange the survey quickly and keep everything moving smoothly.
We’re also delighted that you’re happy with the installation and that the team left everything tidy. Best of all, it’s wonderful to hear that your kitchen and utility room already feel warmer since the new doors were fitted.
Thank you again for choosing us and for taking the time to share your experience!
Kind regards,
The Customer Care Team
Professional company from start to…
Professional company from start to finish. David spent time explaining the product and came to the house with samples. Surveyor and installation date all booked straight away. Great installation, would not hesitate to recommend the company.
25 februari 2026
Antwoord van Coral Windows
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience from start to finish.
It’s great to know that David was able to take the time to explain everything clearly and provide samples so you could feel confident in your choice. We’re also pleased that the survey and installation process ran smoothly and that you were happy with the final result.
Your recommendation means a lot to our whole team. Thank you again for choosing us!
Kind regards
The Customer Care Team
Hardly a positive word to say
I contacted Coral for a quote a little while ago and ended up booking in to have a new back door and window. The whole thing has been one stress after another. An absolute farce.
Firstly I was told they would arrive between 9:30 - 10:00. After no one showing up by 10:30 and me needing to get on with my own work at some point that day, I called and was told they would actually be round at lunch time.
The door was fitted and after they left I noticed a big scratch on the inside near the handle. I understand it was my responsibility to check it was all okay before signed off but how the fitter could have missed that is beyond me. It was visible from quite far away and for someone who sees these doors all the time; he must have noticed it.
The sealant is a whole other matter - if there is a way to upload photos I would love to share them; I have many. It is so messy and the finish is terrible! Big blobs all over, holes and gaps dotted about all over.. either they were in a rush or simply not bothered.
No one advised me initially I would be having a temporary door panel and that someone would need to come back at a later date to replace this. The fitter told me I should have been advised of this.
Now for the payment! It was agreed with the Design Consultant that I would do 'buy now, pay in 6 months' as I wasn't spending enough to do 'buy now, pay in 12 months'. Which was fine and I agreed I would pay it in full before the 6 month cut off. I asked out of curiosity what the finance would be and she told me she would need to fill in different forms, so no finance months/amounts were discussed.
Following this, I had to call about the panel replacement and this George gentleman told me I was down for 'buy now pay in 12 months'. I explained this can't be right after the previous conversation with the woman.
I called again and spoke to her and she told me she never said 6 months! At this point I was losing my mind. I also was never advised this was a finance agreement in case I didn't pay and only found out when I received the paperwork. I understand the requirement but should definitely have been advised of the process and that I was agreeing to this finance.
Then I had to call to re-arrange the panel replacement and she told me someone would ring me back and they never did so here I am chasing them again..
The fitter came back and as nice as he was, he couldn't see an issue with the terrible messy sealant.
Lastly, I was struggling to remove the key for ages and had to call again to be told that the key has to be removed when it is horizontal. Never in my life but here we are..
I am so so disappointed with the whole thing after being so excited to finally get this done to my house. Overpaid for terrible service and not ONE single apology.
I have read the response from Coral below and am not surprised at the lack of empathy and 'customer first' attitude after reading the responses to the other reviews.
Perhaps the sealant was only mentioned recently due to the SHEER amount of other issues that I don't know if I'm coming or going. I am aware of my payment plan now, but after being told otherwise, what was I to think? Again, no apology. And no accountability. Shameful really. Also just to note, "were sorry you feel", is not an apology.
24 februari 2026
Review zonder uitnodiging
Antwoord van Coral Windows
Good afternoon, we can see from your Electronic choice of funding which you have signed that you did choose 6 months BNPL, this is confirmed on this form which you have from us as well as the agreement letters which you have received from the finance company.
With regard to the sealant, from checking calls and other communications from you, the first time this was mentioned was last night and we are happy to come and review this and change if necessary.
On the panel we always check all components through a stringent quality control, this means that sometimes changes must be made at the last minute this does mean that on rare occasions we find a fault with a panel on dispatch rather than let you down on not installing anything we fit the door and just replace the panel which is a quick job as soon as the replacement comes, which on this occasion was 1 week. We are sorry you feel this was not right but we have found that customers prefer to have something than be let down completely on an install on the rare occasion something like this happens.
Wit regard to the key not coming out of the lock when at certain angles, this is part of the security features of the lock, our lock has a £5000 guarantee it is one of the safest locks on the market and we are very proud of it.
A member of our senior management team will be in contact to discuss this with you as we do feel that maybe we can help with the way you have felt about this may be down to a misunderstanding on some of the things which have occurred.
Couldn't have been easier
I asked for a quotation and received a personal visit and immediate quotation no waiting - after thinking about we proceeded. Just had to send an email to confirm. Received another swift visit from a surveyor who checked all details, corrected any mistakes and checked i could have fitting date i wanted - no problem didn't even need a deposit.
Fitting day arrived - fitters very friendly, polite and did a sterling job. Really impressed carpets protected, mess cleared away couldn't be easier.
Was given full details of how to pay - love the windows. Might be more expensive than others but cannot fault the product or the service
16 februari 2026
Antwoord van Coral Windows
Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that you were pleased with the whole process, from the initial quotation through to the final installation.
It’s great to know that the quick response, clear communication and flexibility around your preferred fitting date made things easy for you. We’re also really pleased that our surveyor and fitting team left such a positive impression – we’ll be sure to pass on your kind comments about their friendliness, professionalism and the care they took to protect your home and tidy up afterwards.
Most importantly, we’re thrilled that you love your new windows. While we always aim to provide high-quality products, it’s just as important to us that the service matches that standard, so it’s fantastic to hear that this was your experience.
Thank you again for choosing Coral and for your kind recommendation.
Kind regards,
The Customer Care Team
Antwoord van Coral Windows
Thank you so much for your amazing review!
We truly appreciate your kind words - it means a lot to hear that you had a great experience with us from start to finish. That’s exactly what we strive for every time.
We look forward to serving you again in the future!
Kind regards,
The Customer Care Team
Always use Coral great quality windows…
Always use Coral great quality windows and excellent fitting
23 februari 2026
Antwoord van Coral Windows
Thank you so much for your fantastic review!
We’re delighted to hear that you continue to choose Coral and that you’re pleased with the quality of our windows and the standard of our fitting. It really means a lot to us to have returning customers who trust our products and service.
Your continued support is truly appreciated, thank you again for taking the time to share your feedback!
Kind regards,
The Customer Care Team
Good quality product and customer…
Good quality product and customer service. Keith was really helpful throughout - came to the house twice to make sure everything was right and to allow to ask more questions. Would recommend using Coral.
13 februari 2026
Antwoord van Coral Windows
Thank you so much for your wonderful review!
We’re delighted to hear you’re happy with the quality of the product and the service you received. Keith will be especially pleased to know his support made a difference.
We truly appreciate your recommendation and your trust in Coral. If you ever need anything in the future, we’re always here to help.
Thanks again for choosing us!
Kind regards,
The Customer Care Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.