The Cotswold Company - Chelmsford Reviews 

113
•
TrustScore 5 uit 5

4,9

Bond Street 110, CM1 1GD Chelmsford, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolute pleasure - both our visit to the store and subsequent telephone conversations. The staff could not have been more helpful, and patient, when we were placing our order over the phone.

Beoordeeld met 5 van de 5 sterren

I bought the larder and the stool when they sale on August. However my house under renovation and plan available on November. I emailed them and they are very efficient and helpful. They helped me t... Toon meer

Beoordeeld met 4 van de 5 sterren

Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The store had a good display of the types of furniture we were looking to purchase. We received very helpful advice and support from the assistant manager which led us to purchase a selection of furn... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Meubelwinkel
  4. Woonkamermeubilairwinkel

Geschreven door het bedrijf

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Geschreven door het bedrijf

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contactgegevens

  • Bond Street 110, CM1 1GD, Chelmsford, England, Verenigd Koninkrijk

  • 01245 860376

4,9

Uitstekend

TrustScore 5 uit 5

113 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(113)

5.342 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Absolute pleasure

Absolute pleasure - both our visit to the store and subsequent telephone conversations. The staff could not have been more helpful, and patient, when we were placing our order over the phone.

19 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Worth it for the money

I bought the larder and the stool when they sale on August. However my house under renovation and plan available on November. I emailed them and they are very efficient and helpful. They helped me to put the order in and hold them until the house is ready.
Finally, the renovation is finished early. Therefore I called them and arranged the delivery. Simple and easy. The delivery service was good, they handled them with care.
The quality of products is excellent. I love the larder very much.

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great shopping experience

Very helpful staff in the Chelmsford branch where we made our order. Fast delivery and good communication letting us know the delivery dates and time. All in all a positive experience.

13 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff. Kate was a delight to deal with.

12 oktober 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good afternoon Shirley,

We are so glad to hear that our team provided such a pleasant and supportive experience for you. Thank you so much for taking the time to share your kind feedback with us!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great experience in Leamington Spa…

Great experience in Leamington Spa Cotswold company.
Priscilla was so helpful and very knowledgeable, she was extremely friendly and a pleasure to deal with.
Would definitely order from Cotswold Company again.

10 oktober 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good afternoon Cheryl Woodard,

We are so pleased to hear that you had such a great experience visiting our store. It is wonderful to know that our team member was so helpful, knowledgeable, and pleasant to deal with. We truly appreciate your kind feedback and look forward to welcoming you back again in the future.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Mark & Andrew put together our bedroom…

Mark & Andrew put together our bedroom furniture very efficiently & took away all packaging

5 oktober 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Customer Mrs Atkins,

We're glad you enjoyed your experience with our team's swift assembly work and clean cleanup service. Thank you for the great feedback!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

The store had a very good display

The store had a good display of the types of furniture we were looking to purchase. We received very helpful advice and support from the assistant manager which led us to purchase a selection of furniture items (wardrobe, desk, a small cupboard and 2 bedside tables). Thank you Leonora! We are now looking forward to delivery :-)

23 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good afternoon Byron,

We are so pleased to hear that you found a great selection of items in our store and received such helpful advice. It is wonderful to know our team made your shopping experience so positive, and we hope you love your new furniture once it arrives.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Bedroom Furniture

We were impressed from the point of purchase to the delivery. We were informed at every stage of the delivery process by email and text of the delivery time window. The two delivery guys (Ian & Dani) were polite and respectful of our property. We would recommend The Cotswold Company for future purchases.

23 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Mr David Lewis,

We are so pleased to hear about your excellent experience from purchase to delivery. It's wonderful that you were kept informed at every stage and that our delivery team was polite and respectful of your property. Thank you for your kind recommendation!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Delivery of ottoman

Ross and Gavin turned up on time and unpacked and positioned the ottoman to where I wanted it. Ross put the legs on the ottoman and Gavin removed the packaging.
Both Ross and Gavin were polite, careful and considerate with how the furniture was delivered. They were also considerate to my neighbours when parking the delivery van.

21 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Louise Alliston,

We appreciate your positive feedback regarding your delivery experience. We're happy to hear that the delivery team was punctual, careful, and considerate of your furniture and your neighbours. It's great that they positioned the ottoman and removed the packaging for you.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Just thought I would put a review of…

Just thought I would put a review of the Chelmsford store as they have always been mega helpful (Super Helen) in particular, but having said that they are all really nice!!
After agonising about getting all new dining room furniture we decided to get the Inglesham Oak small kitchen island to finish off, only to find it was out of stock, Helen found one for us (many thanks) and it all arrived yesterday, we are thoroughly delighted.
Many thanks
Dave Matthews

8 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Dave Matthews,

We are so pleased to hear about your positive experience with our team and that you are delighted with your new furniture. It's wonderful to know we could help you find exactly what you were looking for.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Stewart and Jacque arrived on time

Stewart and Jacque arrived on time , were respectful of the property and friendly. It was a big order and we are the top floor apartment but they cracked on and provided a first class delivery service

7 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Simon,

We're so pleased to hear that our delivery team arrived on time and were respectful and friendly. It's wonderful that they provided such a first-class service, especially with a large order to a top-floor apartment. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Great service.

All the team in Chelmsford were very helpful and patient as we went through our decision-making process.
We were buying two sofas, two armchairs, and some sideboards so getting it right was important.
We'd definitely go into the store and get their advice and input. I work in retail, I would definately say they're a credit to their company.

3 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Service with a smile

A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.

29 augustus 2026
Review zonder uitnodiging
Logo The Cotswold Company - Chelmsford

Antwoord van The Cotswold Company - Chelmsford

Good morning Michelle Jackman,

We are so delighted to hear about your very pleasant experience and that our team member was extremely helpful. Thank you for sharing your positive feedback; we truly appreciate it and look forward to your next visit.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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