The Cotswold Company - Stamford Reviews 

147
•
TrustScore 5 uit 5

4,8

High Street 23, PE9 2AY Stamford, England, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an absolutely fantastic experience today purchasing our new sofa and chair, all thanks to Natasha at the Stamford store. Natasha was brilliant from start to finish. She was incredibl... Toon meer

Beoordeeld met 5 van de 5 sterren

Ryond and Chris were helpful , polite and professional. They communicate well with the time of the delivery and took to the room i asked them to. I was very happy with the delivery.

Beoordeeld met 4 van de 5 sterren

Overall very good service from Cotswold very pleased with new bedroom furniture and the whole sales and delivery process. I only dropped a star as one item incurred some very small damage during t... Toon meer

Beoordeeld met 5 van de 5 sterren

Sophie had been extremely helpful a couple of months ago but life events prevented us from pursuing a purchase. Upon revisiting Louise helped us & was never pushy & reminded us when the sale was endin... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Meubelwinkel
  4. Woonkamermeubilairwinkel

Geschreven door het bedrijf

We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.

Who are The Cotswold Company?

Geschreven door het bedrijf

Beautiful Products
Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
A responsible business
We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
Quality you can trust
Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.

Contactgegevens

  • High Street 23, PE9 2AY, Stamford, England, Verenigd Koninkrijk

  • 01733 911489

4,8

Uitstekend

TrustScore 5 uit 5

147 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(147)

5.342 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We had an absolutely fantastic…

We had an absolutely fantastic experience today purchasing our new sofa and chair, all thanks to Natasha at the Stamford store.

Natasha was brilliant from start to finish. She was incredibly patient and understanding, even with our children accompanying us. I changed my mind about colours several times, and we were also unsure about which chair to choose, but she never once made us feel rushed or pressured.

What really stood out was how well she listened to us. She took the time to understand our living room, the size of the space and the look we wanted to achieve. Her knowledge and expertise in colours, fabrics and interior design were exceptional, and her advice made all the difference in helping us make the right choices.

We are absolutely delighted with our purchase and cannot wait to have our new sofa and chair in our home.

Natasha, you really are a gem! Thank you for making the whole experience so enjoyable. Your patience, knowledge and genuine care are a credit to the store. We hope your hard work and wonderful customer service are recognised.

Thank you so much

30 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery of a chest of drawers

Ryond and Chris were helpful , polite and professional. They communicate well with the time of the delivery and took to the room i asked them to. I was very happy with the delivery.

30 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good Afternoon Gordon,

We are glad you enjoyed your experience with our stylish designs and fair pricing. Thank you for your feedback.


Kindest regards
Rosie Annison - Senior customer care advisor

Beoordeeld met 5 van de 5 sterren

Great experience from beginning to end

Great experience from beginning to end. Pleasant and helpful staff in the shop helping us to choose dining chairs which perfectly match the decor and are very comfortable. A prompt and efficient delivery service (Ryan and Chris) made it a great experience all round

7 oktober 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good Afternoon John,

We are so pleased to hear that you had a wonderful experience from start to finish. It is fantastic that our in-store team helped you choose comfortable dining chairs that match your decor, and that our delivery team provided a prompt and efficient service. Thank you for taking the time to share your kind feedback!

Kindest regards
Rosie Annison - Senior customer care advisor

Beoordeeld met 5 van de 5 sterren

I was kept informed of the delivery…

I was kept informed of the delivery date and time and almost to the minute the van arrived. Ryan and Chris were very helpful, polite and put everything in its place and removed all packaging. The really good thing about my order was it all arrived together in one delivery and a big plus not having to wait for different delivery days

1 oktober 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good afternoon Customer,

We are so pleased to hear you had such a great delivery experience. It is wonderful that the arrival updates were accurate, that everything could be delivered together in a single visit, and that our team provided such helpful and polite service while placing your items and clearing away the packaging. Thank you for taking the time to share your positive feedback.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 4 van de 5 sterren

Looked up on-line first

Looked up options for a chest of drawers on-line and then visited show room to check colour and quality. Very helpful assistant who identified other options but stuck with original choice. Pricing and deliver explained carefully.

28 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Overall excellent service from Cotswold…

Overall very good service from Cotswold very pleased with new bedroom furniture and the whole sales and delivery process. I only dropped a star as one item incurred some very small damage during the delivery, this was reported back to Cotswold and they arranged for a technician who completed a cosmetic repair couple of weeks later. Excellent repair completed. So to me Cotswold handled the situation speedily and professionally and I would certainly buy from them again.

18 september 2026
Beoordeeld met 5 van de 5 sterren

Easy ordering & efficient delivery

Ordering was very easy and delivery was on time and the delivery men. Ryan & Chris were very friendly and helpful

21 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good morning Andrew,

We're so pleased to hear that ordering was easy and delivery was on time. It's wonderful that our delivery team was friendly and helpful, providing such a positive experience for you!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

Very helpful staff

The lady that took our order was very helpful and worked out the best way for our order to be processed considering one item was out of stock and so would have a long lead time, we are looking forward to the majority of the order being delivered soon with the last item to follow rather than having to wait for everything to be in stock before anything was delivered.

16 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delivery was excellent especially as…

Delivery was excellent especially as Bernard and Keenan had to climb 3 flights of stairs.
The furniture was up to Cotswold’s high standards.

16 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good afternoon Sue Spooner,

We're so pleased to hear you had such a positive delivery experience, especially with the stairs! We're also delighted that you're happy with the high quality of your furniture.

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

Beoordeeld met 5 van de 5 sterren

The staff are sooo helpful /friendly

The staff are sooo helpful /friendly . Natasha in the Stamford branch has served us on our last 2 visits where we purchased our bedroom furniture so efficient .

5 september 2026
Review zonder uitnodiging
Logo The Cotswold Company - Stamford

Antwoord van The Cotswold Company - Stamford

Good morning Mrs Edwards,

We're so pleased to hear that our team members were helpful and friendly. It's wonderful that you found the service efficient during your visits for bedroom furniture. Thank you for your kind words!

Best wishes,

Jessica Sculfor

Executive Complaints Advisor

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