CoutureCandy.com Reviews 

1.071
•
TrustScore 4 uit 5

3,9

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Beoordeeld met 4 van de 5 sterren

Love the dress! The description and photos were completely spot on. However, the packaging definitely could be better. The dress was stuffed into what looked like an old Amazon box. A lovely dress lik... Toon meer

Beoordeeld met 5 van de 5 sterren

I received an rapid response to my inventory question. And Couture Candy shipped my dress overnight. I was truly thankful and appreciative. It looked exactly as it was pictured. Package very carefully... Toon meer

Beoordeeld met 1 van de 5 sterren

I strongly caution anyone considering purchasing from Couture Candy. I ordered a dress that didn't fit, and trying to return it has been a nightmare due to their rigid return policy. They don't make t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

AMAZINGGG!!! My dress did not arrive on the expected delivery date instead it got here the day BEFORE!!! It is so much prettier in person than online and it truly is such amazing quality. Color is jus... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Damesmodewinkel

Geschreven door het bedrijf

Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(1.071)

207 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Beautiful dress, but packaging needs an upgrade

Love the dress! The description and photos were completely spot on. However, the packaging definitely could be better. The dress was stuffed into what looked like an old Amazon box. A lovely dress like this deserves better packaging so that it doesn't arrive completely wrinkled.

23 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fit like a Glove!

The gown arrived and I was grateful the size 8 fit perfectly! I am an 8 and the beaded gown fit like a glove. It was exactly what the photo looked like. I am Ms Senior America, 2022, and will wear this in the national pageant in Atlantic City in two weeks. Loved not having to go to several stores to try gowns on. This one was perfect fit right out of the box!

25 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for your kind review! We’re so pleased to hear the gown fit perfectly and was exactly as pictured. We’re honored to be part of such an important occasion and truly appreciate you choosing us for your pageant gown.

Beoordeeld met 5 van de 5 sterren

AMAZINGGG!!

AMAZINGGG!!! My dress did not arrive on the expected delivery date instead it got here the day BEFORE!!! It is so much prettier in person than online and it truly is such amazing quality. Color is just like the picture! 💗💗💗

1 oktober 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for your wonderful feedback! We’re so pleased to hear that you loved the dress in person and were happy with the quality and color. We truly appreciate your support. 💗

Beoordeeld met 5 van de 5 sterren

I was a little reserved about ordering

I was a little reserved about ordering. I do not like that if the dress was not as pictured or the fit did not work for me that I would only receive store credit. a lot can go wrong in making an online purchase. With minor alterations, the dress fit and my granddaughter loved it! I'm glad I made the purchase. Delivery was as expected. Although I think a bit excessive. Overall I am satisfied with purchase.

16 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for taking the time to share such an honest review. We know ordering a special-occasion dress online can come with some hesitation, so we’re especially happy to hear this one turned out to be the right choice. We’re even happier that your granddaughter loved it! Thank you for giving us a chance to be part of her special moment.

Beoordeeld met 5 van de 5 sterren

Great Experience for Homecoming Dress!

Dress was as expected and promptly shipped/delivered in time to get altered for upcoming event! Thank you!

31 augustus 2026
Review zonder uitnodiging
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Antwoord van CoutureCandy.com

Thank you so much for your kind words! We’re so glad your dress arrived on time and was just as you expected. Wishing you a beautiful and memorable event!

Beoordeeld met 5 van de 5 sterren

We needed a dress for homecoming court…

We needed a dress for homecoming court at the last minute. Order dress arrived when needed and it was beautiful.

18 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you so much for your wonderful review! We’re thrilled the dress arrived right when you needed it and that you loved how beautiful it was. We’re honored to be part of such a special moment! 💕

Beoordeeld met 5 van de 5 sterren

Absolutely stunning dress

Absolutely stunning dress! We ordered according to the measurements, and the fit was perfect. She wore it on the red carpet at the Josie Music Awards, and it was a complete showstopper! She received so many compliments throughout the night, and people are STILL asking where she got her dress. The quality, fit, and details were beautiful, and it photographed amazingly. We couldn’t have been happier with it!

20 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for sharing this with us! We’re so happy the dress was a perfect fit and made such a statement on the red carpet. Hearing that she was showered with compliments all night—and is still being asked about the dress—is such a wonderful compliment to our team!

Beoordeeld met 5 van de 5 sterren

Ordered on a Monday and the dress was…

Ordered on a Monday and the dress was delivered on Thursday. The dress is so beautiful and my daughter loves it! The quality is excellent and the entire process was fast and smooth!

23 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

It’s great to hear the dress arrived quickly and was loved by your daughter! We’re glad you were happy with the quality and the whole experience. Thanks so much for choosing us! 🤍

Beoordeeld met 5 van de 5 sterren

Beautiful great quality dress

Beautiful great quality dress. Best price i found and delivery was fast. Highly recommend this store.

21 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you so much for your kind feedback! 😊 We’re thrilled you loved the dress and enjoyed our fast delivery. Thanks for recommending us!

Beoordeeld met 5 van de 5 sterren

Ordered a beautiful Johnathan Kayne…

Ordered a beautiful Johnathan Kayne dress and it arrived in 3 days and was EXACTLY what the picture and description said it would be! Will definitely order from them again!!!

14 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

It’s always rewarding to hear that what you received was exactly what you had in mind. We’re delighted your Johnathan Kayne dress arrived so quickly and was just as pictured and described. We truly appreciate you choosing us and look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Extremely happy

I bought two dresses, both were exactly like the pictures on website, high quality and stunning look, fast shipping, customer support extremely useful, reasonable prices. I do recommend and no doubt I’ll be buying again.

22 augustus 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for your lovely 5-star review! We’re thrilled to know you were happy with your dresses and that they were just as beautiful as you expected. We’re also glad our Customer Support team could assist you along the way. We sincerely appreciate your trust and recommendation and look forward to serving you again!

Beoordeeld met 1 van de 5 sterren

Final Sale Policy Is Not Clearly Disclosed

The company should be much more transparent on both the product page and during checkout that sale items—which make up a significant portion of the merchandise on the site—are final sale and cannot be returned. This is important information that should be disclosed prominently before a customer makes a purchase, not buried in a return policy.

Requiring customers to request an “activation code” simply to initiate a return makes the process feel unnecessarily complicated and raises further concerns about transparency. If an item is not returnable, that should be made unmistakably clear at the point of purchase. The current process feels deliberately designed to make the return restrictions difficult for consumers to recognize until it is too late.

14 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Hi Juls, we’re truly sorry to hear about your experience and understand how frustrating this must have been. We genuinely value your feedback, and please be assured that your comments have been well noted and will be shared with our management team for review. We’d also appreciate the opportunity to look into your specific concerns and assist you personally. Please reach out to our Customer Support team with your order details so we can review your case and do our best to help. Thank you, for taking the time to share your feedback with us.

Beoordeeld met 5 van de 5 sterren

They got me my dress in like 5 days

They got me my dress in like 5 days. They are also very quick with responses

11 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you so much for sharing your experience! We’re delighted to hear your dress arrived so quickly and that our team was able to respond promptly. Providing a smooth and helpful experience is very important to us, and we truly appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Very cute dress the picture genuinely…

Very cute dress the picture genuinely does not do it justice for how beautiful it is in person I will be buying again!!

16 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for taking the time to share your lovely feedback! We’re so pleased to hear you’re happy with your dress and truly appreciate your kind words. We hope to welcome you back again very soon. 🤍

Beoordeeld met 1 van de 5 sterren

quality

I’m not impressed with the quality of the dress. It is not the brand that was advertised or mentioned in the listing. I have previously purchased dresses from LaDivine, so I’m familiar with the brand and its quality. This dress does not appear to be the same LaDivine brand as advertised. I’m disappointed because I purchased it based on the brand name and expected the quality associated with LaDivine.

12 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for your feedback. We’re sorry to hear about your concerns regarding the dress you received. We’d like the opportunity to review your order and assist with a resolution. Please contact our support team with your order details so we can look into this further. We appreciate you bringing this to our attention.

Beoordeeld met 4 van de 5 sterren

Color is beautiful

Hello there. I finally got home from Vacation and just now tried on the gown. The dress is so beautiful but way too small. I always safely wear a 12. When I order a gown without trying it on I always go for the sale and clearance dresses just for this reason so I am glad the dress was on sale My Ms. Senior Oklahoma pageant is in March but I don’t think I can safely lose that much weight before then. I should do one of these 2 things:
1. Order a lace up or
2. Order a size bigger and alternate if needed.
Thanks for allowing me to review it and I am sorry we did not have communication by phone when you called. I was in an airport!!!! Best wishes Martha Hyatt

15 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you, Martha, for your kind words! We’re delighted you love the gown and wish you the very best for Ms. Senior Oklahoma. 👑

Beoordeeld met 5 van de 5 sterren

Get it!

I love this dress! It’s so unexpected and fit like a glove. The velvet has no stretch so be sure of your measurements when you order. Beautifully made dress — and it arrived quickly!

10 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you for your wonderful review! We’re delighted to hear that you love the dress and were pleased with its fit, craftsmanship, and speedy delivery. Your thoughtful feedback is truly appreciated, and we’re so happy to have you as a customer.

Beoordeeld met 5 van de 5 sterren

Great dress and shipping!

Great dress and shipping!

1 september 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

Thank you so much for your kind feedback! We’re thrilled you loved the dress and had a great shipping experience. We truly appreciate your support! ❤️

Beoordeeld met 1 van de 5 sterren

I think it is important to know that if…

I think it is important to know that if you’re buying a dress from this website, they picture dresses that may not be the color you order. In my case, I thought I was ordering a yellow dress that was pictured on the website, but received a different color. There was only one option to choose for this dress (sherbet). So I naturally assumed that was the color of the item in it in the picture. When I tried to attempt to return the item, they said it was my fault for not reading the fine print. It is true that on the website it says the model is wearing buttercup, but you are ordering sherbet. There are pictures/images available of the dress in the sherbet color, website website chooses to show a more popular color (in my opinion). I looked into it a little more and there are multiple dresses on the website that the picture will be one color ( the best selling color ), but the customer will end up purchasing the least the best selling color. It is so ridiculous because once you get your order, they have an insane return policy no matter how much you communicate with them. I spent over a month emailing/phone calls with the company immediately after I opened the box. It took over a week to get an approval for the return, I spent $40 shipping the item back to the return address only to find out they conveniently have a different “returns” address. The company said it was my fault that I sent it to the wrong address and my return is now late bla bla. I eventually asked them to send it back to me. The dress was $500. The company was difficult to work, misleading, and manipulative. I really caution anyone thinking about purchasing anything from this company.

7 juli 2026
Review zonder uitnodiging
Logo CoutureCandy.com

Antwoord van CoutureCandy.com

We’re truly sorry this experience was frustrating and that the return process felt confusing. We understand how disappointing that can be, especially with a purchase of this value.

We reviewed your order and confirmed that Sherbet was the color selected at checkout, while the product photos indicated that the model was wearing Buttercup. We appreciate your feedback that this distinction could have been clearer.

We also understand that you were traveling and doing your best to stay in communication with our team. We’re sorry the return process added to your frustration.

Your feedback regarding product photos, color descriptions, and return communication is important to us, and we’ll be sharing it with our team.

Thank you for taking the time to share your experience. We value your feedback and will use it to help improve the customer experience.

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