Love the dress! The description and photos were completely spot on. However, the packaging definitely could be better. The dress was stuffed into what looked like an old Amazon box. A lovely dress lik... Toon meer
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Lees wat reviewers zeggen
I received an rapid response to my inventory question. And Couture Candy shipped my dress overnight. I was truly thankful and appreciative. It looked exactly as it was pictured. Package very carefully... Toon meer
I strongly caution anyone considering purchasing from Couture Candy. I ordered a dress that didn't fit, and trying to return it has been a nightmare due to their rigid return policy. They don't make t... Toon meer
Bedrijf heeft geantwoord
AMAZINGGG!!! My dress did not arrive on the expected delivery date instead it got here the day BEFORE!!! It is so much prettier in person than online and it truly is such amazing quality. Color is jus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Couture Candy is a trusted online fashion retailer specializing in authentic designer dresses for formal events, including prom, weddings, black-tie occasions, pageants, and evening wear. We curate a wide selection of 100% genuine designer gowns from well-known international and U.S. brands, offering styles for every body type, budget, and occasion. Founded in the United States, Couture Candy serves customers worldwide through a secure e-commerce platform, with transparent pricing, detailed product descriptions, and clear sizing guidance to help shoppers make confident purchasing decisions. Every item sold on our website is sourced directly from authorized designers or official distributors — we do not sell replicas or counterfeit products. We understand that ordering formalwear online requires trust. That’s why we prioritize accurate listings, responsive customer support, and reliable shipping, while clearly communicating our policies on delivery timelines, final-sale items, and designer-specific return terms. Our team is committed to assisting customers before and after purchase to ensure a smooth shopping experience. Thousands of customers choose Couture Candy for milestone moments such as proms, weddings, galas, and special celebrations. We value honest feedback and continuously use customer reviews to improve our service, website experience, and fulfillment processes. At Couture Candy, our goal is simple: to make luxury fashion accessible online while delivering authenticity, transparency, and dependable service.
Contactgegevens
4050 W. Sunset Road, Suite H – Dock Door 25, 89118, Las Vegas, Verenigde Staten
- (855) 445-8601
- cs@couturecandy.com
- www.couturecandy.com
3,9
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1K reviews
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Beautiful dress that arrived before the…
Beautiful dress that arrived before the expected date!
15 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
So glad to hear you’re happy with your dress and that it arrived ahead of schedule! Thank you for choosing us.
Antwoord van CoutureCandy.com
Thank you for the 5-star review! We’re glad we could sort out your issue quickly. We really appreciate your support!
The dress is nice not bad but tooo…
The dress is nice not bad but tooo heavy And The size dose not fit as description I called customer service they told me there is no even exchange
5 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for taking the time to share your feedback. We’re pleased to hear you liked the dress, and we’re sorry that the weight and fit did not meet your expectations. We completely understand your disappointment regarding the exchange options. Our return and exchange policy was explained during your inquiry, and we appreciate your understanding. Your feedback is important to us and will be shared with our team as we continue working to improve both our products and customer experience.
The dress is beautifully made and a…
The dress is beautifully made and a perfect fit.
24 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your wonderful feedback! We’re delighted to hear that you love the craftsmanship and that the dress fits you perfectly. We truly appreciate your kind words and support.
Easy experience
Easy experience, best price. Received it very fast. First time shopping at this website and I am impressed!
7 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your wonderful feedback! We’re delighted to hear your first experience with CoutureCandy was smooth, your order arrived quickly, and you found a great price. We truly appreciate your trust and are so happy to have made a great first impression. We look forward to welcoming you back! ❤️
Misleading dress color
I purchased a dress that had a picture of a hot pink dress. When it was delivered, it was a blush pink color. My daughter is so upset as this is for her first high school dance and her friends and her planned out a very specific color. Very misleading.
1 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Hi Victoria, we’re truly sorry for the disappointment, especially knowing this dress was intended for your daughter’s first high school dance and that the color was important to her.
We take your concern seriously. For Order 141178, we have received the requested photo evidence and our team is currently reviewing the details of your claim to determine whether there is a color discrepancy. The review is expected to take 24–72 business hours, after which we’ll follow up with the outcome and next steps.
We appreciate your patience while we carefully look into this and work toward a fair resolution.
Item just as described
Item just as described. Arrived quickly as I paid for expedited shipping.
3 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your kind review! We’re delighted to hear your order arrived quickly and was exactly as described. We’re committed to providing a seamless shopping experience, and we truly appreciate your trust and support. We look forward to assisting you again!
Not only did CoutureCandy rush my order…
Not only did CoutureCandy rush my order for a special red carpet Gala event, but they also made sure I had a discount code to use! We thought it may get here the day before the event and it came 3 days before, just 2 days after ordering. The dress fit perfectly. I did try it on at a retailer beforehand and was able to size it correctly from there. I decided to order it online because getting it direct was 30% less than in store. Was getting compliments all night and looks great on my socials as I use all the content from that night. Thank you and can't wait to grab my next gown from you guys!
19 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your thoughtful review! We’re delighted to hear your gown arrived ahead of schedule, fit beautifully, and made your special evening even more memorable. It means so much to know you felt confident and received so many compliments. We truly appreciate your trust in CoutureCandy and look forward to serving you again! ❤️
I was more than pleased with my order
I was more than pleased with my order. I did the 3 day priority, ordered it late Wednesday afternoon and received it the following Tuesday. The dress was as beautiful as the picture and the material was excellent quality. I will definitely be ordering from them again 😊😊
1 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thanks so much for sharing your experience! We’re glad everything worked out and that you loved your dress. Looking forward to your next order! ❤️
Wonderful service!
Wonderful service!! Gorgeous dresses, shipping fast, and confident will order more!
2 september 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thanks so much for your support! We’re delighted you loved the dresses and enjoyed the service. Hope you find another favorite with us soon! ✨
Fast shipping …
Shipped very fast! A little disappointed because the dress was nothing like the picture showed. The red was solid red with a jaquard fabric. I ordered the fuchsia thinking it would be the same and it had a gold and red print all over it. However that was the brand manufacturers fault for not having a picture in all colors.
27 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re truly sorry to hear that your experience did not meet your expectations. We appreciate you taking the time to share your feedback, as it helps us identify areas where we can improve. We’re committed to providing an accurate and positive shopping experience for every customer. Please reach out to our Customer Support team so we can look into your concerns and assist you personally.
I love it
I love it. I feel like a princess when I have the dress on. It’s beautiful.
28 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re delighted you love your dress! Thank you for sharing your lovely experience with us. ✨
I strongly caution anyone considering…
I strongly caution anyone considering purchasing from Couture Candy. I ordered a dress that didn't fit, and trying to return it has been a nightmare due to their rigid return policy. They don't make the return terms clear at the point of purchase, and they don't offer refunds—only store credit, which essentially forces you to continue spending money with a company you are already dissatisfied with. Because I was out of town when the package was delivered, I was already had a 20% penalty fee before I even opened the box. Save yourself the stress and shop with a company that offers a reasonable, transparent return process.
29 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re sorry to hear that your experience with Order #140472 did not meet your expectations. We understand that being away when your package arrived made the timing of your return more difficult. Our records show the order was delivered on August 21 and the return request was submitted on August 29, after the standard five-day return window. However, we have waived the 20% late return fee as a courtesy given the circumstances.
Our support team has been in contact with you, your return has been authorized, and our team is currently working on processing it. We appreciate your feedback regarding the clarity of our return policy and understand how important transparency is when making a purchase. We’re sorry this experience left you dissatisfied and appreciate you taking the time to share your concerns.
Would purchase again
Dress arrived quickly and was as pictured. Quality was excellent.
21 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your fantastic feedback! We’re delighted to know you loved the dress and were impressed with its quality. 💖
Great selection of gowns
Great selection of gowns! They offer significant discounts on many. I just purchased a beautiful Jovani gown at a great price. It arrived well packaged in just 3 days! ☺️
15 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your wonderful feedback! We’re so pleased to hear that you found a gown you love at a great value and that everything arrived quickly and beautifully packaged. We truly appreciate your choosing us and hope you enjoy your Jovani gown!
Antwoord van CoutureCandy.com
We’re so pleased to know you loved it! Thank you for taking the time to share your wonderful feedback. ✨
Great delivery time
Great delivery time . Dress fit perfectly. Dress looked exactly as described.
18 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you so much for your wonderful feedback! We’re delighted to hear the dress fit perfectly and looked exactly as described. 💕 We truly appreciate your support!
Couture Candy - BUYER BEWARE AND WARY!
Couture Candy is an absolute nightmare of an on line company and you should buy elsewhere! DO NOT BUY FROM THEM unless you are 100% sure of the dress - colour, size, cut, fabric and fit. THEIR RETURN PROCESS IS CUMBERSOME, PUNITIVE AND EXPENSIVE! Read carefully because I did not understand their stringent policy and ordered two dresses of the same style in different colours. Neither fit and I now understand they make more money on returns than on sales! THERE IS NO CREDIT TO YOUR CARD, only a store credit so you are trapped. THEN THE FREE SHIPPING YOU RECEIVED IS RESCINDED. AND THERE IS A 20% RESTOCKING FEE AND 20% Fee if not returned in 5 days. And of course you have to pay to ship the dresses back to them only with Fed Ex or UPS. And the cumbersome return process - photos of dress, photo of the label, photo of Fed ex label, and insurance! So $1400 out of pocket for two dresses that didn’t fit AND WHY WOULD I EVER WANT TO DEAL WITH THEM AGAIN? BUYERS BEWARE! If I could give zero stars or negative numbers I would. The gowns are pretty but there is no service or credits!
It is now Aug 24th and after spending $1526.00 for two dresses I returned in perfect condition, I have a whopping $550. STORE CREDIT AND NO REFUND because their terms are so punitive. After my experience why would I want to try another dress that might not fit? Do not buy unless you are 100% sure it is the right style, colour and size.
25 mei 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re sorry to hear that your experience did not meet your expectations. We appreciate you sharing your concerns and understand that you expected a different outcome. While our return policy and store-credit terms are clearly communicated at checkout, we’d appreciate the opportunity to review your specific situation.
Please contact our Customer Support team with your order number so we can review the details of your order and assist you further. We value your feedback and hope to have the opportunity to resolve the matter.
High Quality
I placed an order on August 5 and it was on my doorstep on August 11. The dress exceeded my expectations and fit perfectly. Couture Candy called the next day to confirm everything was received as expected. I appreciate the thorough customer service and will be ordering again.
11 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
We’re grateful for your wonderful feedback! It’s great to hear your order arrived quickly and that your dress was exactly what you hoped for. Thank you for shopping with us!
accurate and fast
So many beautiful choices. Ordered dress and arrived on time, much faster than other stores. Had an issue but was taken care of immediately. Would definitely buy here again.
17 augustus 2026
Review zonder uitnodiging
Antwoord van CoutureCandy.com
Thank you for your wonderful feedback! We’re so pleased your dress arrived quickly and that we could make things right when you needed assistance. We truly appreciate your trust and can’t wait to serve you again!
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