CRU Kafe Reviews 

542
TrustScore 3.5 uit 5

3,3

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My order marked delivered a week ago but it wasnt - i informed both CRU Kafe & evri delivery- evri is saying CRU will deal with it & CRU customer service is simply not responsive- they just ignore cus... Toon meer

Beoordeeld met 5 van de 5 sterren

Got the start pack and I am impressed. Colombian is very nice. No need for any milk. Other reviews seem to have an issue with subscription and payments and tbf all these type business have such i... Toon meer

Beoordeeld met 5 van de 5 sterren

We were Nespresso customers for years and they one day we got fed up and wanted to try something else. I wanted ethical coffee which tasted good and also an environmentally friendly capsule. Cru Kafe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The cru kafe pods arrived very quickly, the packing is well thought out for the product. Very impressed with the range which suits our tastes very well. Excellent taste and a genuine alternative. Only... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffiewinkel

Geschreven door het bedrijf

Kinder Coffee, Any Way You Need it... Compatible Coffee Capsules, Beans & Grounds, and Single Serve Coffee Bags. Coffee As It Should Be. Ethically Sourced. Certified Organic.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

542 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 25% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,3

Alle reviews

(542)

12 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I'm not ashamed to say I'm a bit of a coffee snob

I'm not ashamed to say I'm a bit of a coffee snob. Having a barista girlfriend has turned me into this.

We were on the lookout for something tasty yet sustainable. This is difficult to find.

Cookies got the best of our instagram ads and lo and behold, Cru appeared.

We ordered the discovery box to get a true taste. This consisted of 10 x 6 different coffees. I'd like to add a note here that £20 for 60 nespresso pods is AMAZING.

Granted, there were a couple of types that weren't our thing. But we have found four solid flavours for ourselves. I cannot go a day without the "Espresso", the OH loves "Dark Roast".

We eventually decided to walk away from Cru for a couple of months due to wanting to experience other coffees but we've found our way back.

This time we've subscribed to ensure we never go a morning or afternoon without this wonderful coffee again.

Recommendations: the "espresso", Minor Figures oat milk, ice and a dash of Monin caramel syrup. It is heaven in a glass.

P.s the staff are great too. Each of us have exchanged emails with Tom and Adele.

Thank you Team Cru, we heart you and can't wait to see your wonderful business grow.

Love,

Liss and Nel :)

12 mei 2021
Review zonder uitnodiging
Logo CRU Kafe

Antwoord van CRU Kafe

Thanks for the stellar review! Glad to know we've won you back and that you're now part of our subscription service, enjoying not only the coffee but our service as well. We're so glad to have you both as part of the CRU ☕❤️

Beoordeeld met 5 van de 5 sterren

Quick delivery and great coffee

Quick delivery and great coffee!

I went for the discovery box so I could try as many different coffees as possible. Love the flavour of each coffee - it also works perfectly with my Nespresso machine.

26 april 2021
Review zonder uitnodiging
Logo CRU Kafe

Antwoord van CRU Kafe

Hi Ruth,
Many thanks for your stellar feedback. Very pleased to hear you enjoyed the Discovery Pack!

Welcome to the CRU.

Best,
Adele

Beoordeeld met 2 van de 5 sterren

Could be brilliant with some little changes

Used Cru a while now but I've gave up.
There's something about the capsule that doesn't agree with my krups nespresso machine to the point where I'm wasting around 25% of the product.
Some capsules taste brilliant. Some are weak to the point where a double espresso is still pretty poor.
I thought it was my machine but starbucks etc. I haven't had a single issue with.

Brilliant company but the product needs improving just that little bit.

13 april 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Watery and flavourless cup of coffee

Watery and flavourless cup of coffee. The first one out of the box didn’t work properly Mx it shot a big shot of water and then finally punctured and started the cup. Won’t purchase again and sad I have two boxes to use up.

21 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Undrinkable

Undrinkable - Weak and watery. I am not a particularly fussy coffee drinker so I normally buy whatever pods are on offer at the supermarket. These are the first pods I have ever bought which were undrinkable. I tried to give them away to my work colleagues but nobody could stomach them. All six packets ended up in the bin.
To be fair to the company when I told them about this they sent me out another 6 boxes free of charge. Unfortunately these were just as bad so ended up in the bin as well.

26 maart 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honduran is a bit different

I buy beans so no "pod problems". The Organic Honduran is as good as any coffee I've tasted. It's that bit different (I don't have the fancy words to describe it) and I'll get some more of it. I've just had a cup!

24 september 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Purchased 5 boxes cpl.weeks ago for our…

Purchased 5 boxes cpl.weeks ago for our office, probably get about 3 or 4 pods out of each bpx that actually work properly in my Nespresso Magix machine, seems they are not piercing properly and we just get drips?? So we gave up on them and went back to Waitrose own brand and Nespresso brand that never fail. Shame as the taste was great for the pods that did work . NB we have two different Nespresso machines in our house, the pods didn't work in either! So it's definitely not the machine!

23 augustus 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delicious coffee, now in recyclable aluminum pods

I inherited a Nespresso machine when my workplace moved location in April 2018. A year ago, I wouldn't have been very excited—but CRU changed that.

I never liked the idea of Nespresso because of how much waste is generated by the pods. Combining a solution to that problem with delicious tasting coffee (dark roast, you da real MVP), combined with a decommissioned Nespresso machine, has secured me as a CRU Kafe customer for life.

If you're hesitating, just try it.

6 augustus 2018
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Quite tasteless...

First the good point. The capsules are very easy to fit into a Nespresso machine and are easily pierced, unlike most of the other brands.

However, the taste is weak and watery, even with a small cup. Though I purchased the capsules from Amazon with free delivery, they aren't much cheaper than buying direct from Nespresso. Won't be buying them again.

18 januari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Honestly sikh

Honest, ethical and delicious I want to have cru kafe all over my face and in my mouth. You guys rule xxx

10 januari 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a great company

What a great company! Love the ethos, the delicious pods and the care they take to inform me about the coffee that I consume on a daily basis! keep going guys you're going to be huge

13 december 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incompatible - do not believe them

I bought a Starter Pack for my Nespresso machine made by Alessi. They do not work, unless I pierce holes manually and force them into the pod holder.
Now I have tried them in a new Nespresso machine made by Krups. They do not fit and cannot be modified to work.
It is totally dishonest to claim that they are Nespresso compatible when they are not.

3 augustus 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Taste not quite up to standard

Excellent ordering process and customer service. My coffee arrived quickly and beautifully presented in a box however the taste is disappointing. Many had described it as just as good or even better than the original Nespresso pods however I found the quality not as good and the strength not on par with Nespresso. Although I ordered the taster pack for trial it will now just sit unused amongst the other compatibles in my cupboard!

26 juli 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great flavour

Glad to say the flavour is great, free postage, would highly recommend it

12 november 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great coffee and great service

I made my first order with CRU Kafe after hearing about them in a newspaper (FT) and noticing that the order would be as expensive as other retailers (Sainsbury's, M&S). Very happy with the quality of the coffee and with the delivery. Looking forward to their fully compostable pods.

31 oktober 2016
Review zonder uitnodiging
Logo CRU Kafe

Antwoord van CRU Kafe

Hello Jerome,

Thanks for taking the time to leave a review today, and what a delightful review it is!

Glad to see your happy with the coffee and looking forward to the compostable pods as much as we are!

Kind Regards,
Sarah

Beoordeeld met 5 van de 5 sterren

No complaints, great coffee

Was searching for organic coffees and found it first time with Crd. Great Coffee and super fast delivery.

Just perfect

31 oktober 2016
Review zonder uitnodiging
Logo CRU Kafe

Antwoord van CRU Kafe

Hey Holron,

So happy to hear you're enjoying the whole CRU experience!

Welcome to the CRU!

Kind Regards,
Sarah

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer