Michael Reeves was our customer service representative and was most helpful in booking our round trip flight from DFW to LHR. He was most patient while leading my wife and I through the booking proce... Toon meer
Bedrijf heeft geantwoord
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My experience using CrystalTravel, and in particular being assisted by Michael Reese, was fantastic. I tried using my regular agent to book international tickets and they could not match advertised fa... Toon meer
Bedrijf heeft geantwoord
Michael was super extra helpful and patient with me. To be honest he helped me for almost 2 hours and when I lost connection he called me back right away. Im very satisfied with crystal travels I’ve... Toon meer
Bedrijf heeft geantwoord
Michael Reese was my agent who helped me finish my airline booking to Egypt. The initial booking was declined but Michael called me immediately to let me know exactly why the decline happened and then... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Crystal Travel US is committed to provide you with a great travel experience. Right from listing out the best fares to arrange every travel itinerary, we are the experts who are passionate about offering the best fares to your choicest destination and help you with your specialized travel needs.
Contactgegevens
35 Journal Square, Suite 424, 07306, Jersey City, Verenigde Staten
- 1-866-721-7639
- customercare@crystaltravel.com
- www.crystaltravel.us
4,9
Uitstekend
4K reviews
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I worked with Dwight Johnson and he was…
I worked with Dwight Johnson and he was amazing to work with, he worked with me for hours trying to find the best flights for us, he was patient and attentive to all my requests and questions! Definitely recommend!
15 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Nick is great
Nick is great. Works to get you the best deal possible.
15 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Great Booking Experience
Nick was very patient and thorough with booking. He was very easy to work with and very professional.
9 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin was super helpful when i had…
Martin was super helpful when i had problems booking.
7 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Thank you Nick for exceptional service!
Thank you Nick for exceptional service! Very patient and explained everything. I was impressed start to finish.
6 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Dwight Johnson did an excellent job
Dwight Johnson did an excellent job! He was very knowledgeable and patient. Dwight was the best travel agent I have ever used. The service he provided was outstanding.
6 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Michael Reese was immensely helpful in…
Michael Reese was immensely helpful in sorting out of tickets in peak holiday season. He has been patient, innovative, consultative, humble and a thorough professional in his interactions. Thoroughly impressed.
5 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Nick Harrington was very helpful
Nick Harrington was very helpful
2 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
The old bait & switch
I booked a flight today for an advertised price, then I received an email saying the booking was denied. When I called to see what happed, they informed me that the price had increased over $1000 dollars. I thought this was illegal in the United States?
1 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Debbie,
Thanks for sharing your valuable feedback.
We sincerely apologise that we couldn’t met your expectation at this point. Please be advised that Fares are subject to availability of seats and it cannot be guaranteed till the ticket is issued. Upon validating it has been observed that during the booking procedure we couldn't hold the selected class of service on behalf of you.
Regards,
Customercare@crystaltravel.com
Michael was super extra helpful and…
Michael was super extra helpful and patient with me. To be honest he helped me for almost 2 hours and when I lost connection he called me back right away. Im very satisfied with crystal travels I’ve used this company and Michael has helped me before and I will call him again to book for myself and my parents. Thanks again great professional work.
1 december 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
excellent service
travel agent GRACE was very nice and efficient and very courteous and i would definitely recommend her to my friends and family i had super good experience with her service
30 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Grace has done a terrific job helping…
Grace has done a terrific job helping me and was able to get terrific pricing
30 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Using Crystal Travel agency is the way…
Using Crystal Travel agency is the way to go takes a lot of stress off you
1 juni 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Mr Marc Lee was a great person who…
Mr Marc Lee was a great person who helped me a lot for my reservation. I appreciate his kindness and patience.
28 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Stanley was very helpful
28 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Marc Lee was patient
Marc Lee was patient, thorough and very helpful. He made the check-in process flow smoothly.
26 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Stanley is a great help
Stanley is a great help. He was very easy to work with and it was a smooth process.
26 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Martin Smith was great!
Martin Smith was kind, patient, professional, and found me a great deal. I am very happy! Thank you so much Martin!
26 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Nick did an excellent help with my…
Nick did an excellent help with my booking.
26 november 2025
Review zonder uitnodiging
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
Antwoord van CrystalTravel.com
Dear Customer,
Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.
We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.
Regards,
Customercare@crystaltravel.com
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