Canadian Security Professionals Reviews 

Our experience was great. From the conversation with Katie to the install with Hardeep my wife and i found the system to meet all our needs. We have found the system to be user friendly. We are very glad we made the decision to move to Canadian Security Professionals.

I’ve been with CSP for over 10 years now, and they’ve always taken good care of me. Anytime I needed help or had a question, they were quick to respond and super easy to deal with. The system works great and I’ve never had any issues. Definitely recommend them — solid company

Amazing company. Dealing with them for 15 years and still going. Best management and best customer service.

The good:
Sales process was good.
Follow up for insurance docs was easy.
The app is great.
The console has one-touch arming.

The not so good:
The sensors are too sensitive. Had 2 techs come back to re-install. They wanted to drill new holes in my wall without repatching the existing drilled holes.

Overall good so far - I've had it for about 6 months.

From the moment I spoke with Katie she was amazing and extremely informative. The installer was exceptional and the company continues to impress us with their ability to help in any way they can . I highly recommend using this company.
You always can reach someone which is simply amazing these days .
5 stars definitely for this company !

Just had Hardeep Saini install our new security system. He was very thorough in his explanation of the keypad and sensors. He installed the entire system including a few extra components within an hour. I'd be happy to have him back again. Our sales rep Anas was also very knowledgeable and set my mind at ease after a terrible experience with API after there recent takeover of Bell home security. Thank you CSP

⭐️⭐️⭐️⭐️⭐️

We recently worked with Canadian Security Professionals to install a new alarm system at I Care Beauty Clinic, and the experience was excellent from start to finish.

Kate was an absolute pleasure to work with — professional, knowledgeable, and very attentive to our needs. She took the time to explain all the options clearly and helped us choose the perfect system for our clinic.

The installation team was efficient, courteous, and ensured everything was completed neatly and on schedule. The system operates perfectly and provides a great sense of security for our business.

I highly recommend Canadian Security Professionals for anyone seeking a dependable and well-managed security solution. Their service quality and customer care truly stand out.

— William West Washington
I Care Beauty Clinic Inc.

We dropped into the office without an appointment and totally unannounced—we were welcomed right away. Chelsee asked how she could help us. We explained I was looking for a security system for my home. Chelsee clearly outlined the options and costs and the rest is history. The security system was installed in my home within a week or so and I couldn’t be happier. The technician was excellent. He was professional, patient and he obviously cared about his job. I would highly recommend Canadian Security Professionals.

Awful awful experience!!!! Never ever sign this contract. Worst decision I’ve ever made. They won’t let out of it either and I’m a single mom with low income. Made a huge mistake by getting into this contract.

Had an awesome experience with Canadian Security Professionals! Their support was super prompt, and the service was top quality. The security system and smart camera they installed work perfectly and give me real peace of mind. Highly recommend them if you’re looking for reliable and professional home security.

Excellent product, staff and immediate customer service! Highly recommend this company.

Great Customer Service and products. Would highly recommend!

CSP has been one of our trusted partners for years. Their pricing is competitive, and their service is excellent. My inquiries are always taken care of quickly, and any issues are resolved immediately. A great choice for business security solutions.

We’ve been using CSP for almost 5 years now. We recently moved and they made the transition to our new home easy and seamless for us. They were so accommodating. With a baby at home, we feel safe, comfortable and happy to have a security team as responsive and professional as CSP. Highly recommend!

I required additional sensors and cameras for my home, and the team at CSP was amazing as usual. Anas helped me select what I need, Rabah came and did a stellar job, and now my home is more secure than Fort Knox. CSP makes it so easy to get my home secured, and that’s why I’ve used them across three properties in the last 8 years. Best in the business!

This is our second time using CSP, previous home and our current new home. We just love their quick service turn-around and prompt customer service. Our installer Tamim was very clear with explaining everything during the install and was very quick. Highly recommend this amazing local company.

Exceptional service from start to finish! The team at Canadian Security Professionals went above and beyond to ensure my home was fully secure. The installation was seamless, and the technician was incredibly knowledgeable, walking me through every feature with patience. The security system itself is top-notch, with user-friendly controls and 24/7 monitoring that gives me total peace of mind. I couldn’t be happier with my decision to go with CSP– they truly prioritize customer satisfaction and security.

Be careful with the alarm company Canadian Security Professionals!
After 28 years of alarm services at our office from the respectable but expensive Chubb, I found this Canadian Security Professionals on the Internet. Their account manager named Katie promised me a lot of attractive things by email. However, when I received the draft contract, I saw that some points in it did not fully correspond to her promises. I asked to include in the contract everything she promised me in emails. She refused, but at the same time stated that I can use her e-letters as confirmation of her promises. But, I always carefully read the small print. And I saw that section 14 of their standard contract says that any promise, representation, condition or warranty made by sales representatives or consultant of Canadian Security Professionals are not valid if they are not written in the contract. In other words, their consultants can promise you anything in a conversation or even in correspondence. This has no legal significance.
I made a last attempt to resolve this incorrect situation. I asked Katie to connect me with the owner of the business. But she refused to do this too.
I thank God that he did not let me sign an alarm contract with these people.

I was with ADT who were taken over by Telus. I needed a new system as mine was 15 years old. Was not impressed with Telus and went to CSP and was treated with care & consideration. They helped me understand what I would need and where it should be placed and what everything cost. The base package was free but I wanted an additional item. The installer was excellent and took the time to explain how to use the base unit. It is very user-friendly, any time I've had questions they've been answered within 24 hours, and the unit has functioned beautifully for 6 months so far. I delayed writing a review because I wanted to see what happened over time. Five stars for system, usability, and service and support.

Great customer service, Patrick was very knowledgeable and answered all my questions and showed me how everything worked, had to have them come back as I had some connectivity issues, but they responded very quick and have zero issues right now. Great company, highly recommend.