Currys - Durham Reviews 

108
•
TrustScore 4.5 uit 5

4,5

Unit 2 Durham City Retail Park, DH1 2RP Durham, Co Durham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I paid for a specific time to deliver ...I was emailed confirming time etc ...great Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as severa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. D... Toon meer

Beoordeeld met 5 van de 5 sterren

Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us. She told us all the information we needed to know... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.


Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. ook in
  3. Computers en accessoires winkel
  4. Elektronicawinkel
  5. Kookwinkel
  6. Mobiele telefoon winkel
  7. Televisiewinkel

Over Currys - Durham

Geschreven door het bedrijf

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


Contactgegevens

  • Unit 2 Durham City Retail Park, DH1 2RP, Durham, Co Durham, Verenigd Koninkrijk

  • 03445610000

4,5

Uitstekend

TrustScore 4.5 uit 5

108 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(108)

137.866 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Can’t thank you enough for your help

Sharon who is a member of staff at currys helped us out huge amounts, she was very friendly and helped us choose the right washer/dryer for us.

She told us all the information we needed to know about payments and much more.

A huge thank you to Sharon from me & my partner

22 oktober 2026
Beoordeeld met 5 van de 5 sterren

Currys are Hot.

Easy to order on line.Competitive prices.Good email communication.No hard sell of accessories when i went to the store.Friendly staff in store.

22 oktober 2026
Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish. Removed old washing machine & installed new one. It was tricky but they persevered and were so helpful and polite. I wouldn’t hesitate to buy from Curry’s again.

18 juli 2026
Beoordeeld met 5 van de 5 sterren

Sharon approach us as we enter to shop…

Sharon approach us as we enter to shop to look for a new cooker. Sharon listened to our requirements and she guided us to what is available in the shop. She explained much details to my questions what was specification on the products to her best ability.

14 oktober 2026
Beoordeeld met 5 van de 5 sterren

Polite, Competant, Honest with comments made, Helpful.

During the year of 2026 I have made several major purchases of white furniture and computer orientated software. No hard sell attitude but useful statements helped me to make my decisions each time. Different sales people each time. Good to be mase to feel wanted.

19 oktober 2026
Beoordeeld met 2 van de 5 sterren

specific times to deliver…not followed

I paid for a specific time to deliver ...I was emailed confirming time etc ...great
Deliverers turned up very very early kept ringing me (but my phone blocks unknown callers ) I thought as several calls must be important so rang them back which was really inconvenient I had just bought breakfasts for my grandchildren we had to leave them as men appeared impatient ..left my Fridge Freezer bit of dispute to take old one again I'd paid for ..fridge not level wobbly but men had gone...a bit care wouldn't have gone amiss..

Thank you for reply but ....Apologies doesn't make up for my ruined day ...no issues won't be recommending your services

18 oktober 2026
Review zonder uitnodiging
Logo Currys  - Durham

Antwoord van Currys - Durham

Hi Joan,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks
Ben

Beoordeeld met 1 van de 5 sterren

Durham Store – Consistently Poor Customer Service

The staff at the Durham store are consistently unfriendly and unhelpful. Their attitude makes it feel as though they are doing you a favour by serving you, rather than simply doing their job. Unfortunately, this is the closest store to where I live, so I have had to shop there more than 10 times. Disappointingly, every single visit has been a poor experience. The lack of friendliness and willingness to help makes shopping here an unpleasant experience, and I am thoroughly disappointed with the standard of customer service.

15 oktober 2026
Logo Currys  - Durham

Antwoord van Currys - Durham

Hi,

Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. 

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

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