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Currys - Leicester St Georges Reviews 

2
•
TrustScore 3 uit 5

2,9

Huishoudapparatuur winkel
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Locatie

Wijzig locatie

Unit 2 St Georges Retail Park, LE1 1SG Leicester, Leicestershire, GB

•
03445610000

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Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Mobiele telefoon winkel
  3. Computers en accessoires winkel
  4. Elektronicawinkel
  5. Kookwinkel
  6. Televisiewinkel

Over Currys - Leicester St Georges

Geschreven door het bedrijf

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.

Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.

Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.

Contactgegevens

  • Unit 2 St Georges Retail Park, LE1 1SG, Leicester, Leicestershire, Verenigd Koninkrijk

  • 03445610000

2,9

Gemiddeld

TrustScore 3 uit 5

2 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,9

Alle reviews

(2)

145.508 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Extremely poor customer service

Extremely poor customer service – damaged fridge and no proper resolution

I am extremely disappointed with Currys and the way my damaged fridge complaint has been handled.

My fridge was delivered from the Leicester store on 27/08/2026. I noticed the damage within approximately two hours of delivery and reported it to Currys immediately.

I was told that the issue would be dealt with and that a replacement would be arranged. However, more than 72 hours passed without any meaningful resolution. I contacted Customer Service several times, but each time I was given another explanation or told to wait.

I then contacted Currys Webchat and provided my case reference V2608-006-324. The Webchat agent confirmed that my case was open and active and that a priority callback had been raised with the Leicester store. I was told that the store would contact me within 24–48 working hours to arrange home collection and a replacement.

Despite this, I have still had difficulty getting anyone to take responsibility for resolving the problem. I have repeatedly been directed to different departments or told to call another number, even though I have already tried contacting Customer Service.

This has caused me unnecessary stress, wasted time and considerable inconvenience. I purchased a new fridge and expected it to arrive in proper condition and for any delivery damage to be dealt with promptly.

In my experience, the level of customer service and communication has been extremely poor.

I expect Currys to take responsibility for this matter, arrange the collection of the damaged fridge and provide the replacement without any further unnecessary delay.

I have kept the photographs, messages, case references and records of my conversations as evidence. If this matter is not resolved properly, I will consider escalating my formal complaint through the appropriate consumer dispute-resolution and legal channels.

I would strongly urge Currys to review how damaged-product complaints are handled and take appropriate action to prevent other customers from experiencing the same level of frustration.

27 augustus 2026
Review zonder uitnodiging
Logo Currys - Leicester St Georges

Antwoord van Currys - Leicester St Georges

Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR82236. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

Beoordeeld met 1 van de 5 sterren

I purchased a 3 year McAfee package in…

I purchased a 3 year McAfee package in October with a Samsung Laptop.
I have had really poor health since purchasing and was unable to go back to the store.
I got 1 month free protection then I kept getting alerts saving my subscription had ran out.
I have only been well enough this last 2 weeks to get out of the house to go back to Curry's asking why I was not protected.
I paid them to transfer all my data from old laptop and to install the McAfee. They did install it but I was never logged on to it. I was unaware I needed to do that. Currys also downloaded all 3 yearly subscriptions to run in the same year.
The manager will not correct this although it was their error. They have just cancelled 2 of the 3 subscriptions and given me the remaining time so insted of 3 years I have 263 days for a cost of £265.
Absolutely disgusted.
Currys argument is I should have complained earlier. I did call the store but they said i would need to take the laptop in which i was physically unable to do.
Not happy at all.

21 augustus 2026
Review zonder uitnodiging
Logo Currys - Leicester St Georges

Antwoord van Currys - Leicester St Georges

Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81730. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna

Beoordeeld met 1 van de 5 sterren

Rude staff !

Ordered a washing machine online & went to fetch it. Walked into the Collection Point & was 2nd in que. When it was my time to be served the member of staff looked directly at me & walked away. I asked another member of staff on the shop floor if it was common practice to ignore customers ? And sorted out my collection. Mr Norris order CUR2680604363

20 augustus 2026
Review zonder uitnodiging
Logo Currys - Leicester St Georges

Antwoord van Currys - Leicester St Georges

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna

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