I am absolutely fuming as well as distraught. My dad died from a sudden medical event behind the wheel last week. I have been out of town, and when I have been around, the last thing on my mind has be... Toon meer
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Lees wat reviewers zeggen
Purchased 3 dresses in the sale to try them for fit quality and service. The delivery was quick. The quality of the clothes far beyond expected and not cheap looking. Sizing very good and accurate, ma... Toon meer
Bedrijf heeft geantwoord
I waited eagerly for my first parcel (order CW269958) having read great reviews and noting the reasonable prices, and was totally overjoyed with my purchases. Two dresses, very simple in style, but ex... Toon meer
Bedrijf heeft geantwoord
Simple order and returns processes, superb customer service and good quality, well fitting clothes all at great prices. I was so fed up with being ripped off by other plus size stores, appalling cus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
CurveWow, the home of gorgeous plus size clothing in sizes 16-36. Check out our fantastic curve range and shop tops, dresses, skirts and much more!
Contactgegevens
8 Helix Business Park, CH65 4LR, Ellesmere Port, Verenigd Koninkrijk
- hello@curvewow.com
- www.curvewow.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Really nice items, too big
I've got some really nice items, but some of it is too big. I read the reviews before hand and was prepared for this but still too big on a lot of items. However I do really like what I've got so left a high review on style and practicality and the fact this site offers to do clothes for larger women. And stylish. So thank you!
Order ID: CW201412

Antwoord van CurveWow
Fantastic,from browsing to receiving delivery
Fantastic range of items,easy to order,very fast delivery service. Lovely dresses recieved exactly how they are described. Will definitely be ordering again.
Order CW202155

Antwoord van CurveWow
Good quality, fair prices
Order ID - CW191363
First time using CurveWow so I was a little hesitant to place an order. The delivery time was really quick about 6 days. I was impressed with the quality of the items and the cost, as to sizing I would say they are quite generous. I kept two of the items ordered and returned the rest (ordered two sizes in each). The return process was straightforward but beware you have to be patient! It has taken 4 weeks for the money to go back into my account. I chased up the return on a number of occasions, it's impossible to speak in person but to be fair emails were replied to usually within 24 hrs. So overall, I will use them again in the future.

Antwoord van CurveWow
Ordered a dress way over a month ago…
Ordered a dress way over a month ago sent back as way too big ( my part ordering wrong size ) I sent it back pretty quick and still waiting for a refund they haven’t even accepted my parcel apparently after over 30 emails back and forth over the weeks they keep asking me the same questions does my head in so wrong

Antwoord van CurveWow
Sort out your refunds process!
They really need to sort their refunds out. After claiming they didn't receive all of my refunds on a previous order, because I liked their clothes I decided to try and give them another chance. I have recently had to return items from two different orders, I send them back in the same package. One return has been processed (eventually, they received it on the 13th and we are now on the 27th) and the other hasn't. I think I've had enough of this company now unfortunately.

Antwoord van CurveWow
10/10
Love the dress I bought and delivery was spot on.
I’d recommend curvywow 10/10

Antwoord van CurveWow
Disappointing
The dress looked fabulous online but when it arrived the quality was poor - an overlocked hem on a £40 dress! The cut and fit was also bad so it was returned.
I waited 10 days before I contacted them regarding the refund confirming to them the date they had received my parcel
back (I checked the tracking number online). I had a reply stating that it hadn’t yet arrived in their warehouse and to provide the receipt with the tracking number which I did and hey presto! I was refunded immediately.
My advice to you is keep your receipt should you ever have to return something and check the quality of the item before you decide to keep it as there are better made, cheaper ones on the high street.
I was hoping to be able to write a rave review but I always give an honest experience whatever I’m reviewing.

Antwoord van CurveWow
I am very disappointed with the…
I am very disappointed with the customer service from this company. No communication at all from them about my 2 returned orders. Of mine 1 containing 3 dresses and the other package containing 1. I have been waiting for a refund for about 3 weeks now and still haven't heard anything from them that a refund is being processed nothing. I can't even call them as they don't provide a number and I've emailed them privately and on their website also and yet still nothing. I just want my refunds back 🤦♀️

Antwoord van CurveWow
Quick delivery - Great product
Quick delivery, great product very happy with my new jumpsuit.

Antwoord van CurveWow
Quick delivery and great quality
Quick delivery and a great quality, reasonably priced dress.

Antwoord van CurveWow
Adverts should be more clear on padding used.
Always see the adverts come up on Facebook and love your models. They all look so gorgeous. Decided to order a few things. Love the fit of these, however, I feel you should advertise better on if the tops etc have padding. Also have ordered a swimsuit previously with this issue and very high up on the legs/bum. It’s ok. Tu would prefer to cover more of that part. Order number- CW199408.

Antwoord van CurveWow
If I could give no stars I would
If I could give no stars I would. Ordered a swimming costume which was no where near true to size - ordered a 16 and was more like a large 18. On the basis of this I had to return it only to find they do not refund the £5.99 delivery fee. It also took a whole month to get my refund for the item. Absolutely disgusting when it is an issue with their sizing and out of my control. Will be pulling the card transaction for the remaining £5.99 out of principle. Avoid avoid avoid!

Antwoord van CurveWow
Ordered several items, delighted.
Ordered several items, good sizing, style, colour and material. Delighted with my purchase and will definitely shop again with Curve Wow.

Antwoord van CurveWow
Beautiful clothes
Quick delivery , easy to use web site but overall the clothes are beautiful . It’s hard to get nice dresses when your a plus size that’s not old fashioned so curvewow is a god send . I’ve had a few dresses and I love them

Antwoord van CurveWow
Well ok I gave them the benefit of my…
Well ok I gave them the benefit of my doubt but NO 3 weeks gone now and I still haven't received my REFUND. Curvewow. This is disgusting I will go to consumer rights if I haven't recieved it in 24hrs

Antwoord van CurveWow
Refunds are very slow
I followed the returns procedure, and tracked my parcel back to the company.
There was no acknowledgement of parcel being received, and no communication regarding refund until after I emailed to check.
The company suggests 10 working days to process refunds, but in reality it's taking several days longer.
The lack of communication is frustrating
- After receiving the generic reply to my review, I'd like to share the reality I experienced.
It took 15 working days, that's 21 calendar days, to process my return. And that's not inclusive of the further four working days for the money to return to my account.
I have another return being processed at the moment, today was Day 10 (working days), and I have had, as yet, no communication regarding my latest return and refund.

Antwoord van CurveWow
Still awaiting a refund
Still awaiting a refund. They received the items back on the 30th of Jan. Sadly had to chase a few times. Very poor customer service. Sent another parcel back yesterday let's see how long that one takes. N what excuse they use.

Antwoord van CurveWow
I love this site
I love this site. They have affordable yet trendy clothes for all sizes. The delivery is always excellent and the quality of the items speak for themselves. Overall very happy customer 😊
Ref: Order #189517

Antwoord van CurveWow
Amazing dresses
I really didn't know what to expect when I ordered my dresses. Well I needn't have worried. They are beautiful, well made and the design actually makes me look slimmer than I actually am! What a bonus! And such an amazing price too. Very fast delivery too. definitely going to use this company again and thoroughly recommend them.

Antwoord van CurveWow
Shocking customer service and returns…
Shocking customer service and returns process.
I purchased 2 dresses in January snd returned one of them for a refund and they have refunded the wrong dress
leaving me £14 out of pocket.
The return process is very slow as it takes 2 weeks to get a refund acknowledgement and they are trying to say that I returned the lower priced dress which I still have hanging in my wardrobe.
They are also now not responding to my emails.

Antwoord van CurveWow
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