CustomMade Jewelers Reviews 946

I am very happy with my CustomMade experience. From the first interaction to the last, every member of the CustomMade team was attentive, professional, and responsive. I was always surprised by the speed of each response. I was glad the CustomMade team members I dealt with were very patient. They listened to my critique of the design and generated new samples for me over and over and over again until I was satisfied. Which I very much am. The piece is so much more impressive in real life than the renderings. The ring they crafted for me is something I had imagined in my head for years. I feel like CustomMade pulled it right from my imagination, boxed it up, and delivered it to my door.

The representatives were thorough and prompt. The ring they created was amazing!

The team at CustomMade worked with me for 5 months to design the perfect engagement ring for my partner, they were incredibly patient and understanding! When the time came the product looked better than how I imagined and stayed true to the design we came up with.

I am so glad I trusted them and wouldn't have had it anyother way!

Custom Made were extremely efficient, professional and easy to work with. They met all my needs and produced an outstanding custom made engagement ring. I could not have asked for a better turn out! Custom made will guide you, explain each step of the process and consult with you to ensure the design is what aligns for the customer. Could not recommend more. If you are looking for a custom made project who meets tough deadlines. Custom made is the place to go!

Our ring turned out perfect. The consultant Sama was great in guiding us based on what we were looking for and open to new suggestions as we went along. Delivered in a great package with certification papers.

I had my wedding rings made through Custom Made. They shed metal dust onto my finger from them rubbing together. Now I have a rash on my finger that won’t go away and have stopped wearing my rings. I got married in Aug 2022. I’ll be having them remade by a reputable jeweller in the future but am obviously VERY disappointed. When contacted regarding this issue they said to send the rings back and also sign a form releasing them of all liability, which I obviously didn’t do because it’s their fault. The rings should be smooth on the sides where there is contact between them but they have these little steps that you can see are now wearing. I truly hope the rings are the metal they are supposed to be and not a complete lie. So so upset about this and ripped off big time.

I purchased a custom ring for my girlfriends Christmas gift here. The team was super communicative and friendly while we worked through my design, it came out perfect and showed up just in time for Christmas.

This was my first custom piece and the team at CustomMade made it a smooth and enjoyable process. There was constant communication about each stage of the process, a multitude of suggestions on how to make the piece functional and aesthetic and an overall enjoyable experience.

When I wanted a custom made ring I had an idea of what I wanted and picture with the basic idea. When I contacted the team at CustomMade.com they were genuinely excited to help bring my vison to life. They made helpful suggestions and gave me useful options and were completely transparent about the process, cost and schedule. The whole process could not have been easier if I was working with a local jeweler. In the end, I got a beautiful ring of the highest quality that was exactly as I had pictured it.

The team knew how to handle my request for an item that they had never made before. The went above and beyond my expectations that were based on a stock drawing from a web search. If you have an idea, they can get it done well and with a fair price.

Couldn't be happier with my experience. It was incredibly easy, every single person I worked with during the process was knowledgeable and kind, and the ring ended up even more beautiful than I imagined. I 100% recommend this service to anyone looking for the perfect ring.

This was an amazing experience. Trusting an online service for this purchase was a risk, since this was my first time doing it with this company, but in the end the delivered beyond promise and I am super pleased with the service and the product. The staff that reached out to me was incredibly helpful and accommodating. I would give 5 stars to both the service and the product. Thank you so much for making this important step in my life easy, affordable and possible.

An an incredible experience with Custom Made! After my fiancé proposed with a beautiful ring from them, I decided to create his engagement ring with their help. The entire process was wonderful, fun, and so easy. The team guided me through every step, ensuring the design was exactly what I envisioned.

The craftsmanship and quality of both rings are outstanding—we couldn’t be happier! It’s so special to have such meaningful, custom pieces that we’ll cherish forever. Thank you, Custom Made, for making this such a memorable experience! Highly recommend!

This is the second time I asked custom-made to create a design for me. There first time I wanted was a pendant and they had done a great job. So I asked custom-made to do a similar duplicate of the first pendant. It turned out to be a great looking diamond pendant. Awesome pendant I will be back soon for more good quality jewelry. Awesome totally awesome.

The company was very communicative throughout the whole process. I was first skeptical that this was a scam but having my ring now for the last 2 weeks I can say that they are legit. My ring is heavy and exactly the way I hoped it would look. 10/10 would recommend to anyone who is interested in this kinda thing.

I made a second wedding band with a completely different design and they fulfilled it. The service was extremely helpful and fast and really work to make your vision come to life. With the two projects I've done thru this company, it was honestly the best decision.

I wrote you a full and glowing review as part of the process.
I had previously messaged your team with a highly complimentary personal "Thank you" for a superb experience.
You may use all or any part of that - The only downside to the whole experience is that by repeating the request you clearly have not registered my thank-you messages!

They helped me make my wedding ring a reality. They were great to work with. They made the process very easy. I loved the final product. Nix was so helpful and kind. Great experience from start to finish. Thanks guys. I highly recommend for a one of a kind ring.

If you’re looking for a first-rate team to bring your custom jewelry designs to life, this is the place. I came to Custom Design with an engagement ring design in mind … a heart-shaped diamond set between two swans in white gold flanked by the birthstones of my fiancé-to-be and myself. The design consultant, Sarah, was amazing. She took my original sketch and had her computer aided design folks create a life-like 3D drawing of the piece. From there it was a matter of refining the design until it was exactly to my liking. Sarah had several constructive suggestions and was always mindful of my requested budget. She also displayed the patience of a saint as I made many fine adjustments to the design right down to the species of swan, the shapes of their necks and the tilts of their heads. We ended up moving the birthstones to the side and adding two accent diamonds for added elegance, all while staying reasonably close to budget. The ring is a big hit with my fiancé and I’d have no problem returning to Custom Design for our wedding rings. Thanks to Sarah and team for a job well done!

I am a returning customer, I originally researched custom made for an engagement ring and as skeptical as I was they created a true work of art. I was so impressed by their ability to make my vision real that I returned and had them make another engagement ring with a different vision and goal. Once again they executed flawlessly. Not only is the work a masterpiece each time the communication the entire time is above reproach. They make the whole process seamless and once again I am left in awe of the product and their team. I don’t write reviews normally but they truly deserve the recognition. I’d like to note iv also recommended them to other men wanting to make a unique piece for their loved one.