I've used the company 3 times now and always receive a really good service. James is extremely efficient. I think it's really good value for money. My daughters have all got interviews following the C... Toon meer
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James went through my CV and reviewed it in a very constructive way. Lots of great feedback without ever feeling like I was being talked down to. I had assumed, like most job hunting support, it would... Toon meer
Bedrijf heeft geantwoord
I recently worked with James and Claire on a full overhaul of my resume, and their support has been exceptional. Their guidance, analysis, and direction were exactly what I needed to bring my outdated... Toon meer
Bedrijf heeft geantwoord
Here’s the sharper short version with that point included: **I used CV Center three times over 10 years. While the first time was good, the service has not developed since — my recent experiences... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Britain's Top CV writing services company - established in 1998 by best-selling careers author James Innes. Our team is a mix of in-house and freelance CV writers and career experts - all of us are digital nomads working flexibly from home all over the UK and beyond. Learn more about our team at https://www.cvcentre.co.uk/about/meet-the-team We provide a whole range of career services such as; - Professional CV Writing (we pride ourselves on a tailored and personal approach starting with content all the way through design so if you want a purple CV we'll make it happen) - LinkedIn profile makeovers (rewrites) - cover letter writing service - application form completion service - personal statement writing service - free CV review calls (a real review with real advice from a real human in the form of a 15 minute call) - interview coaching (one on one interview preparation call with our interview coaches) - online reputation management (we'll provide a report on your public search and social presence with guidance on how to improve) - business photo editing (for your LinkedIn profile picture, CV photograph or LinkedIn banner image)
Contactgegevens
London, Verenigd Koninkrijk
- 020 4538 7575
- customerservices@cvcentre.co.uk
- www.cvcentre.co.uk
4,3
Uitstekend
2K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Great service and value for money
I've used the company 3 times now and always receive a really good service. James is extremely efficient. I think it's really good value for money. My daughters have all got interviews following the CV updates.
20 april 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thank you very, very much, Lorna, for this lovely review! As they say: The proof of the pudding is in the eating. We're delighted that your new CVs have yielded the results you wanted.
Antwoord van The CV Centre UK
Thank you, Lee! We really appreciate these kind words. It's made our Monday!
Great
Great, thanks James, just the refresh it all needed. Thanks for all your help with my new cv and cover letter.
8 april 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thanks so much, Lee, for taking the time to leave this kind review of our services here at The CV Centre.
I needed a new CV and they sent me a…
I needed a new CV and they sent me a form to fill in asking me about my work history. I then sent them back the form. Then I received my CV done on the same day good job!
1 april 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thank you very much Olayinka for this glowing review of our services! Much appreciated.
Antwoord van The CV Centre UK
Thank you, Pramod. Your kind words are appreciated by us all here at The CV Centre.
Personalised approach
I really love the personalised approach. In a world currently dominated by AI - having a person so talented as James go through my previous work history was brilliant. A great service and team.
15 maart 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thanks so much for your very kind words! Indeed, we are 100% human and all of our work is 100% human written! Avoiding AI in CVs is of course increasingly important these days if you don't want your CV to get filtered out by the AI that recruiters and employers themselves use. But, most importantly, we don't see our work so much as CV writing as career positioning. The writing is a vital part of the process, of course - but it doesn't matter how good the writing is if we don't first establish precisely how best to position a client to maximise their chances of achieving their career goals.
Great service as always
Great service as always, the team are so accommodating and keep you updated along the way. Highly recommend
8 maart 2026
Antwoord van The CV Centre UK
Thank you for being a long-term client of the James Innes Group, Kirk! We really appreciate you recommending us to others.
Brilliant, Profession and a must
James and Claire were brilliant. Very personable, Listened and understood me and all the important elements very quickly and then documented it all in a very concise and appealing manner, helping me to understand myself. Thankyou very much and highly recommend
26 februari 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thanks ever so much, Tom! We really appreciate every word of your review. Thanks again for recommending us to others.
James went through my CV and reviewed…
James went through my CV and reviewed it in a very constructive way. Lots of great feedback without ever feeling like I was being talked down to. I had assumed, like most job hunting support, it would have included a sales pitch for a course of some kind, but it was clear his main priority is to help. He was also kind enough to review some other material I had and answer my none-CV questions
4 maart 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thanks so much, Jess, for this really lovely review. It is greatly appreciated by both James and, indeed, by us all here at The CV Centre. Indeed, we are not pushy salespeople! We are strategic CV advisors and consultants. We do offer a free CV review service - but our primary fee-based service is to actually create our clients' CVs for them, ensuring they position themselves as effectively as possible in what is evidently a very tough job market.
Exceptional Resume Overhaul and Professional Guidance
I recently worked with James and Claire on a full overhaul of my resume, and their support has been exceptional. Their guidance, analysis, and direction were exactly what I needed to bring my outdated resume into today’s world. The work they delivered was thoughtful, thorough, and immediately well‑received by those who reviewed it. I’m confident it will strengthen my portfolio and support the next chapter of my career. Thank you both for the great service, responsiveness, and genuine commitment to helping me move forward
3 maart 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thank you ever so much for this glowing review. "Exceptional" is just the kind of adjective that we love being used to describe the work we do! If you're delighted - then we're delighted. We wish you all the very best for the future.
CV is poorly formatted and doesn't help…
CV is poorly formatted and doesn't help me stand out. Recieving almost no interviews.
Waste of money. AI can do a better job
10 november 2025
Review zonder uitnodiging
Antwoord van The CV Centre UK
Hi, Pritesh.
I have personally reviewed your new CV and can't identify any issues at all with the formatting. It is flawless, with not a single inconsistency. If you could elaborate as to why you feel your CV is poorly formatted then we can certainly discuss this.
We actually have professional graphic designers on staff for our CV templates. They most certainly do stand out - especially by comparison to the overused free templates which many people use. (And all are, of course, fully ATS compatible.)
I do of course recognise the frustration of not being able to get interviews despite having a strong CV - especially when you have been out of work for some time. It is an extremely tough job market right now and, sadly, many people are in the same situation.
If you can provide us with some examples of roles you have applied for then we can help you to determine whether or not they are suitable. We can also see if we can optimise your CV further, based on these examples.
I must strongly caution against the use of AI - and I do hope you haven't been using it on the CV we created for you so as to tailor it yourself for individual roles. We have seen this happening increasingly - with people not understanding the risks. More and more recruiters and employers are using AI themselves to filter out and discard CVs where AI has been used to tailor them. Using AI in this manner means you risk having your CV thrown out before it even has a chance to be seen by a human being.
Do get back in touch with us and we'll certainly see what we can do to assist further.
Kind regards,
James
James Innes
Founder, James Innes Group
The world's leading CV and resume consultancies
Best-selling author of 6 careers books, James Innes is a world expert in this field. He literally wrote the book on CVs:
https://www.amazon.co.uk/CV-Book-common-mistakes-winning/dp/1292086475/
It was a great experience
The CV was delivered promptly and the service was professional.
25 februari 2026
Antwoord van The CV Centre UK
Very many thanks for your kind comments, James! Much appreciated.
Crap a 5year old could write beter have…
Crap a 5year old could write beter have had zero response from any jobs aplied for 45 quid waisted dnt waist your time folks rip off
4 februari 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Hi, Grant.
Whilst we respect your feedback, I regret that we are going to have to agree to disagree.
I have personally reviewed your new CV and would class it as perfect work. Well written. Compelling. Faultless grammar. Obviously, not a single spelling error or typo. We are totally baffled by your opinion of the document.
I must note that it was only a first draft and we are of course more than happy to work on it further if you are able to provide us with some more constructive feedback as to why you are not happy.
Your writer has tried to reach out to you and remains committed to assisting you to the best of their ability.
However, it is manifestly already a strong CV so - if we are to have any chance of satisfying you - we do need further information from you, please, elaborating as to why you have such a negative opinion of the current version.
Kind regards,
James
James Innes
Founder, James Innes Group
The world's leading CV and resume consultancies
Best-selling author of 6 careers books, James Innes is a world expert in this field. He literally wrote the book on CVs:
https://www.amazon.co.uk/CV-Book-common-mistakes-winning/dp/1292086475/
Not more likely to get an interview
The process was great but I used this as a way to update my CV ready to apply for private industry roles. Had zero replies or interviews. Tailored and tweaked for each role as advised by the expert. Had nothing at all. Not worth the money.
In fact my terrible CV had got more success. The claims about greater success are clearly from a very limited sample. Don’t believe it at all.
10 december 2025
Review zonder uitnodiging
Antwoord van The CV Centre UK
We're naturally very sorry that you feel this way, Thomas.
To be precise, we're very pleased that you thought our process was great - and you were very happy with your CV when we produced it - but we're very sorry that you haven't yet achieved your goals.
Complaints are fortunately rare at The CV Centre - so I always investigate them personally.
I have carefully reviewed all of our work and am personally of the opinion that it is of a very high standard - and, quite obviously, vastly superior to your original. I wouldn't be so rude as to describe it as "terrible" - but it really did need a lot of improvement! (I definitely wouldn't recommend using the original again.)
Evidently, you are not achieving the desired results, though...
A transition from the civil service to the private sector is always a particularly difficult one, especially in today's very, very tight job market. There is just so much competition. Hundreds of applicants for each role - and only one actually gets the job, of course.
What I would suggest is that you get back in touch with us, providing a good sample of roles you have applied for, and we can (a) assess whether or not they are roles for which you should have been considered and (b) review your CV to see if there are any possible enhancements which can be made to better target these kinds of role.
You may not have got the job you want yet - but we are still here to support you.
Kind regards,
James
James Innes
Founder, James Innes Group
The world's leading CV and resume consultancies
Best-selling author of 6 careers books, James Innes is a world expert in this field. He literally wrote the book on CVs:
https://www.amazon.co.uk/CV-Book-common-mistakes-winning/dp/1292086475/
Antwoord van The CV Centre UK
Thanks so much, Timea, for taking the time to rate The CV Centre with 5 out of 5 stars here on Trustpilot.
Waited 15minutes for a CV review
Waited 15minutes for a CV review, Google Meeting with no one showing up to the meeting, and no email to reschedule or to apologize for the no-show. If they can't even attend a meeting, how do they want to conduct business, and do you actually want to trust them with your resume?
22 januari 2026
Review zonder uitnodiging
Antwoord van The CV Centre UK
Hi, Petrie.
We’re really sorry to hear that you’re not happy.
We can see that you signed up at The CV Centre South Africa for our free CV review service, including a Google Meet for you to receive free help and advice with your CV.
However, you did actually book your Google Meet yourself – and you booked it for tomorrow, not for today.
This is why there was no response when you logged in today.
If you are able to attend the meeting as scheduled tomorrow then we will of course be pleased to help and advise on recommended improvements for your CV.
In fact, we can see on your account that you have been assigned to James Innes personally on this occasion. James is doing a few CV reviews himself at the moment as part of a research project.
James literally wrote the book on CVs – so you’ll be in the best of hands.
UPDATE:
James attended your Google Meet today as scheduled but you were regrettably a 'no-show'.
Having looked at your CV in detail, he says he has nearly a couple of dozen different issues to discuss with you and that your CV really could do with some major work if it is to market you effectively.
Please feel free to rebook a Google Meet to discuss with James accordingly.
It was an emergency…
My experience was an emergency application which I was a little afraid to ask of, desperation- no time to complete myself or headspace- made me do it. A bit pricey, but...
Came back pretty quickly and submitted on time. Used CV Centre many years ago- a true gain, my inbox and mobile never stopped until I accepted a post, so trusted quality and service. What I received was suitable to submit. Only wished there was a 'January sale', but don't be put off, my request was at Defcon 4 at the time and only wished I was not so busy a few weeks prior to request CV Centre service for another job I really liked, with a short closing date. Was happy with the personal statement.
7 januari 2026
Antwoord van The CV Centre UK
Thank you very much, Cassie, for taking the time to write this review of our work here at The CV Centre! It's much appreciated. We were pleased to be there for you in your time of need!
More Than a CV Service — A Team That Truly Changes Careers
My experience with James Innes Group was outstanding from start to finish—and this wasn’t even the first time I’ve used their services. Every single time, the experience has been incredible and genuinely fantastic.
James and his team are exceptional individuals who truly believe in what they do, and it shows in every interaction. This isn’t just a CV-writing service; it’s a group of people on a real mission to help others find better, more fulfilling work—because, as they rightly believe, no one should stay in a job they hate.
The CV and headline they created for me were excellent—clear, confident, and perfectly aligned with my experience and ambitions. As before, the results spoke for themselves: multiple interviews, several job offers, and the rare luxury of turning some down because they simply weren’t the right fit.
Most importantly, I secured my dream role at one of the oldest University in the UK. That outcome alone says more than any sales pitch ever could.
What really sets James Innes Group apart is their genuine care, honesty, and encouragement. They don’t oversell, they don’t promise miracles—they simply do great work, believe in their clients, and help you aim higher than you thought possible. If you’re stuck in a job you dislike (or secretly hate on Mondays), do yourself a favour and speak to them.
15 juli 2025
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thank you very much indeed, Michael, for this really lovely review of our services here at The CV Centre UK.
It is very kind of you to take the time to write such a comprehensive account of your experience of working with us. We are delighted - and rather proud!
Whilst we always do our very best for every client, the proof of the pudding is of course... Does our work actually help our clients to win interviews and land jobs?! I am personally very proud of the fact that it does. Over the past 28 years that we have been in business, we have changed so many lives for the better. It's what keeps us going!
Thanks again, Michael. Very much appreciated.
Poor quality and not delivered on time
Work completion too about 10 days or more, and the quality of work is not up to a satisfactory level. I end up spending hours trying to rewrite, although I spent 30 minutes discussing and paying an additional consultation fee. Not a great experience or value for money.
24 december 2025
Review zonder uitnodiging
Antwoord van The CV Centre UK
I'm naturally very sorry to hear you feel this way, Asanka.
Your case has been passed to me to investigate personally.
I note already that your order has not yet been completed and, when you received the most recent draft of your CV, you did tell your writer, "Thank you again for the excellent progress. I look forward to reviewing the next iteration."
I also note that you had your initial 30-minute Google Meet consultation with your writer on Tuesday December 9th and your writer delivered your first draft (which you described as "a strong starting point") on Saturday December 13th, four days later. For the production of a first draft, we do work to a 3-day turnaround average as standard but, obviously, this means some orders take a little less time and some take a little more. For someone with 20+ years of experience it tends to take a little longer than for, say, a recent graduate. (And for clients with specific deadlines, we do offer express services, and these options are highlighted during the 'checkout' process.)
I've had a look at your latest draft myself and would personally class it as excellent work - certainly a vast improvement on your original CV. (Your writer is one of our very best.)
We have tried reaching out to you via your account with us but without reply. Please do get in touch so that we can discuss with you further.
Kind regards,
James Innes
Founder, James Innes Group
CV Centre Service
I gladly recommend.High level of professionalism, quick turnaround time, and friendly staff. Thank you so much James for an amazing polished CV!
5 december 2025
Review zonder uitnodiging
Antwoord van The CV Centre UK
Thanks so much, Caroline, for taking the time to award us 5 stars out of 5 here on Trustpilot. It's much appreciated by us all here at The CV Centre.
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