Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Toon meer
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Lees wat reviewers zeggen
Genuine offers of help from the outset in identifying the right bike for me, making clear how to navigate my cycle to work scheme, and a really quick timescale from order to delivery. I'm very happy w... Toon meer
My experience was great/quick and easy!!! I received a phone call to finalise the last few details and the lady was polite and easy to talk to, I even changed my mind and went for the newer model bike... Toon meer
Great experience! First time using Cycle Solutions/Uprise and it was spot on. The communication was 5 star, with updates regularly by email and the delivery was fast and prompt. The bike came assemb... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
6 Europa Way, SA5 4AJ, Swansea, Verenigd Koninkrijk
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
4,7
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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great customer service
great customer service, quick delivery, nice free gift, good value time and time again
27 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
Great handover
Great handover from Stuart. Well equipped shop and taken care of with refreshments available during the handover tour.
26 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Great to hear, thanks for your review!
It was so easy to sort and complete the…
It was so easy to sort and complete the application, and even when I rang for calcification on the application the team were very helpful. delivery service was spot on was delivered on time and on the day.
16 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Great, thanks for your review
All in all a good experience
Fast service, good range of bikes, great price and communication and quick delivery. What would make it 5 would be some instructions related to putting together some of the fiddly bits that came with the bike as the maker's instructions were minimal. I had to use Google lens to identify one of them and work out where it went!
10 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
I'm sorry to read the last assembly wasn't as simple as expected, if you could let us know what part caused the issue (aftersales@cyclesolutions.co.uk) we can look at how we improve this in future. Many thanks
Thought the experience was going to be…
Thought the experience was going to be a pain to set up, but it was a piece of cake. It was set up within a couple of days and the bike was delivered really quickly. Extremely pleased!
11 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Glad it was all straightforward, thanks for your review!
Cycle Solutions covered everything
Cycle Solutions covered everything - calling to confirm my order, run through it ensuring that I had ordered everything I needed, and kept me updated on delivery timescales, all in a friendly, professional manner.
I would not hesitate to recommend Cycle Solutions
28 augustus 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Excellent, thanks for your review!
Fantastic from beginning to end
I used cycle solution as my company use them for cycle2work. I cannot fault the process. had a good chat with a chap about my allowance and sorting the finance side out. Communication was good throughout. I cannot fault the service in any way shape or form.
11 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Excellent, thank you very much for your review!
Very smooth service
7 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
People that I spoke to were very…
People that I spoke to were very helpful. Service was straightforward. Delivery was within the timeframe allocated.
20 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Excellent, thank you for your review!
Great service
Great service, and very fast. Bike is great. Thank You
10 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
Antwoord van Cycle Solutions
Thanks for your review!
Very easy even ordering from an…
Very easy even ordering from an external shop, no hassle. Plenty of shops to chose from in the UK. Only downgrading one star as you can't place an order from Canyon.
18 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you for your review, unfortunately stocking Canyon is not a decision we can make and is their choice to be direct to customer but glad you were able to find something that was suitable.
Very easy process and great customer…
Very easy process and great customer service
8 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
It was all done quickly
It was all done quickly, the delivery and process, and the cycle works fine. You provide a 18th month deal whilst I ride it to work, which gives me peace of mind and I will contact you if i need repairs from wear.
8 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
Great customer service and great products
Using Cycle Solutions for my cycle to work scheme was a very smooth and easy process. I needed a bike to cycle to work and take my child to nursery along the way. I set up an initial order, and Cycle Solutions informed me that the child seat was not compatible with the rack I selected, and worked with me to find a solution. I've gotten my entire order and it's in great condition! I'm very happy with the customer service and that they didn't just send my order before checking through it!
1 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Glad we could help, thanks for your review!
Excellent service and very quick…
Excellent service and very quick delivery.
4 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
Excellent communication
Excellent communication. Bicycle arrived when stated.
2 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you for your review!
This is the 2nd time ive used this…
This is the 2nd time ive used this company to purchase a bike. Yet again the item has arrived in 1st class condition and ready to ride,well set up.
11 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Excellent, thank you very much for your review!
Very good customer support
Very good customer support, fast clear and helpful
27 juli 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Thank you very much for your review!
Great choice
Great choice, easy set up and speedy delivery.
1 september 2026
Review zonder uitnodiging
Antwoord van Cycle Solutions
Excellent, thanks for your review!
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