Cycle Solutions Reviews 

4.824
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Toon meer

Beoordeeld met 5 van de 5 sterren

Delivered on time by two very friendly lads, left where I asked and all round great service. I loved the little goody bag bag that came with it too and the instructions and warranty information

Beoordeeld met 5 van de 5 sterren

Genuine offers of help from the outset in identifying the right bike for me, making clear how to navigate my cycle to work scheme, and a really quick timescale from order to delivery. I'm very happy w... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience was great/quick and easy!!! I received a phone call to finalise the last few details and the lady was polite and easy to talk to, I even changed my mind and went for the newer model bike... Toon meer

Bedrijfsgegevens


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(4.824)

559 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great communication and delivery

Great communication and delivery. Very clear and the process worked perfectly.

19 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with. Nice and easy!
Helped me to make informed choices for my needs. I was kept up to date through the whole process of getting my bike.
Bike was built and delivered the next day on a date that suited me.
Totally recommend this company.

18 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

Easy from start to finish

Easy from start to finish. From the point of choosing the bike and filling out the paperwork online, to the final delivery was quick and easy. Also, very little to do at my end to get up and running- just attaching the pedals and adjusting the handlebars. Very happy overall.

19 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thanks very much for your review!

Beoordeeld met 5 van de 5 sterren

All items were delivered as per request…

All items were delivered as per request and there were no errors, happy with the service and would use again

5 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Excellent, thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

From ordering my new bike to receiving…

From ordering my new bike to receiving it, it was done quickly, the people I dealt with on the phone were very friendly polite and helpful , delighted with the service provided and very happy with my new bike, I would recommend Cycle solutions to anyone if they were after a bike or equipment

28 juli 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Excellent, thanks very much for your review!

Beoordeeld met 5 van de 5 sterren

Excellent Service from start to finish

Great, fast service, contact from Customer Service too when my bike was out of stock to discuss another one. I love my new bike too.

24 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Great to hear you're loving your new bike, thanks for your review!

Beoordeeld met 5 van de 5 sterren

Quick and Simple Voucher

Found the right bike elsewhere significantly cheaper than the Cycle Solutions offer. Cycle Solutions were able to turn around a voucher within a few days so that I could purchase elsewhere. Quick and simple transaction.

18 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Glad we could help, thanks for your review!

Beoordeeld met 5 van de 5 sterren

Ordered through the Cycle to work…

Ordered through the Cycle to work scheme. Needed a larger frame so ordered in direct from Scott by 99Bikes, kept in the loop throughout the process, bike built and checked before collecting. Really good customer service on the day of collection and throughout the process.

14 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

Top quality service

Absolutley brilliant the bike itself is spot on delivery was excellent. As the box it came in was a fair size the delivery driver offered to put it in the back garden as it was to big for.my partner to move. More than happy with everything thank you

23 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thanks very much for your review!

Beoordeeld met 5 van de 5 sterren

I recently purchased a Giant bike at Uprise Bikes - Uplands.

I recently purchased a Giant bike at the store through the C2W scheme. The staff in-store were really helpful, especially with my limited knowledge and never made me feel like I had asked a silly question. On collecting the bike they spent time explaining maintenance advice and how to keep the bike in top condition . You could appreciate how knowledgeable they were. Thank you again!

10 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Glad we could help, thank you very much for your review!

Beoordeeld met 3 van de 5 sterren

The staff were the best

The staff were the best. They let me know the bike will probably come a day later than advertised. Shame the company can't just give realistic delivery dates rather than just lie. Where's the integrity?

13 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

I am sorry for the delay on this order, we run a real-time stock system on our website so all shipping information is as accurate as possible. It looks like there may have been a delay on this due to the courier but I will look into this on your behalf and find out how this can improved in the future.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly , efficient. Bought 2 bikes , one through cycle to work scheme, seamless and great quick service , can highly recommend!

14 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Excellent, thanks for your review!

Beoordeeld met 5 van de 5 sterren

Exceeding expectations

Extremely prompt response to my order - literally, within in an hour of submitting, I received a call detailing delivery the following week!

21 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thank you for your review!

Beoordeeld met 4 van de 5 sterren

Overall quick and relatively painless…

Overall quick and relatively painless interaction. Postage was quick and items were high quality.
However, they refused to price match on the exact same wheel that was £500 cheaper in two separate shops. I guess with cycle to work they have no need to be too competitive for orders.

24 juli 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thanks for your review, in order for us to price match we do need to match all criteria. Unlike us, some other stores charge customers extra to use the cycle to work scheme to place an order which can often be hidden from the customer.

Beoordeeld met 5 van de 5 sterren

Quick

Quick, easy and great customer service!

11 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Thank you very much for your review!

Beoordeeld met 5 van de 5 sterren

Simple process

Simple process, good Comms, fast delivery and it was Best value deal available by far.

7 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

Excellent, thanks for your review!

Beoordeeld met 2 van de 5 sterren

Faulty light not replaced.

The service up to the bike being delivered was great. However, the front light doesn't work. I have raised a query but have had no response.

19 augustus 2026
Review zonder uitnodiging
Logo Cycle Solutions

Antwoord van Cycle Solutions

I am sorry to read that you had a faulty light with your order, I will follow up with our Aftersales team to get this progressed ASAP for you.

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