D2C Shop Reviews 

BUYER BEWARE This company has shady business practice. By their own admission: Sizing charts are not accurate and if you complain then they change the chart and advise "this is because the colleague in the marketing team made a mistake on marking the wrong size for the item. Now, she was punished already." Also advise charts changed: "so that the future customer will choose a suitable one." Shady to say the least. Also, they DO NOT honor their own policies of 100% satisfaction - 100% happy - definitely NOT a top priority. You can follow everything in their policy and yet they will NOT provide a return address and detailed return procedures despite their policy. READ ONLINE REVIEWS PRIOR TO DEALING WITH THIS COMPANY.

Is not bad, is horrible!!! No responsibility whats so ever with the costumer. Almost month has passed and they havent even answer one of my mails asking about the status of the order. Please dont waste your money here!!!!!

I placed an order from here and even after a month it hadn’t shipped. I had to remind them about my order after a month of waiting and they said they were still locating my items???? After a month. After all this time, the event that I wanted to wear the dress that I ordered had passed, so I contacted about a return. I was told to refuse the package (which I did) and email them when I did so (which I also did). Apparently they “never received the return” and are placing blame on me/my post office. I’ve never seen a nickel of my refund. With the bad shipping and horribly inconsistent customer service, it was an overall bad experience.

Very unhappy. Do not order from this site!
I ordered a dress in February and it took over a month for it to arrive. It fit a little too big so I contacted them right away to see about a return or exchange. They said they would send me a new dress for free as long as I paid a $20 shipping fee. It's now been a month since I paid that fee and I haven't recieved ANYTHING! Not even a shipping confirmation, and customer service won't answer my emails. If I don't get a response by the end of the day, I'm reporting them to the FTC and PayPal so I can see about getting my money back.

Super poor customer service. I ordered my product on February 20 and have not even received a notification that my item shipped. I've sent them 4 emails to ask what's going on or just to get some type of update. I also asked them to refund my money if I'm not going to get my purchase.

I've not gotten a response back at all! And of course haven't been issued a refund. I wouldn't shop with this store again!

Completely satisfied. My order came within 2 weeks, as stated. Dress is super cute and fits true to size. I just placed a second order!

Ordered item January 4th, 2018, It is now February 7th, 2018. My "package" is now is New York since January 22, 2018, no update to it since then. I spoke to customer service and they will not give refund until February 22nd, 2018, they have to wait 30 days for my "package" to go missing. I already missed using the dress for the event I needed to use it for. Their excuse is "busy shipping season". We are no longer in holiday shipping times. When the package goes from your carrier to UPS or DHL a new tracking number would be given, where is that number? How am I supposed to call them with a random ship from china tracking number? This company is a sham...and I post to facebook about my issue...and guess what it was deleted. I will now spam several posts with this same exact message.

DO NOT BUY FROM HERE!!

i ordered an item on December 26 - it is now January 19, and the item has still not arrived. It was "out for delivery" two weeks ago, was never delivered, and has now been "in transit" again since January 6. This package is lost, and I want the company to refund my money - and they have not. I've waited long enough for this item, and any reputable company would refund my money and contact the shipper to deal with them and their supposed incompetence. i have not received what i paid for, and this company is of no help in making sure that the customer is satisfied. DON'T BUY FROM THEM!!

I ordered a floral dress based on a picture on this shop. When I got it- after SEVERAL weeks- I was under-impressed....extremely under impressed. The quality was poor- fabric, thin and cheap. I paid $30 for the dress so although cheaper, thought I could buy a higher quality dress at Target. Lastly the fabric looked cotton in the picture and was a synthetic stretchy fabric in real life with a horrible photo printed on print that didn't match the photo at all. I would suggest saving your money if you are expecting the item to look like it does from their photos online.

I bought a geometric print dress from them but size M was too small for me. Somehow I needed more than 7 days to process returning. They said if I contacted them within 7 days after receiving, the case would stay valid until it’s done. And they sent size L to me for free. It was terrific! The new dress was fine!

DO NOT order from them! First of all, the clothes fit weird. Secondly, they give you only 7 days to return from the date it is delivered! I email (because there's no phone number I could find), no response. Emailed a second time, no response until the next day. They tell me I need to ship it international! How do they expect us to return something international in 7 days if they don't even respond? Long story short, they told me to keep the items and refunded me HALF of the $80 I paid. After 10 or more emails and hassle. NEVER again.

Don't purchase anything on this website - you can see quickly when reading the descriptions of the clothes that it's all written in scam-glish (like spanglish, but for scammers!)

It's unlike you'll receive anything, and even more unlikely you'll be able to ask for a refund, accurate tracking information, or exchange. You can reverse image search the dresses and find them on multiple similar scammy sites, all with equally abysmal reviews. You get what you pay for! Which is, not a whole lot.

Placed order and the funds were promptly removed from my account (shocker). But now, I can't find any way to track my order or even see if it exists. And I can't find any reliable way to contact anyone. Terrible customer service. My next move is to file a complaint with the FTC.

There are many fashion clothes on that website. Most of them are very hot iterms for the moment. Beside, the price of iterms are quite cheap compared with other websites. So it's a good fashion shopping website.