David Silver Spares Ltd Reviews 

If I had been writing this a week ago I would probably be giving 4 or 5 stars. David Silver have always offered an excellent, and in many ways unique, service in the sourcing and provision of spares for vintage Honda motorcycles. I myself have used them for many years and must have spent over £4k with them.
The relationship soured this week when I contacted them about a failed tachometer I bought new from them 11 months ago for £89 plus vat. The tachometer had done less than 2000 miles.
The first thing I discovered is that Siver's warranty on all spare parts is for 6 months. That is no doubt in the terms and conditions somewhere. As Silver's is a retail organisation selling directly to the public at retail prices , I'm not even sure that offering a guarantee of less than a year is actually legal. Whatever, it's a pretty stingy guarantee and when something goes wrong like this I think it's reasonable to expect some give and take with someone who has spent £4K with you.
Their response was very disappointing. I was offered £20 off the price of £89 + Vat for a replacement. I had hoped they would simply offer a free replacement and when that was no go I suggested they might at least go half price, but no budge.
As far as I know the particular tachometer is made especially for Silvers and is probably not available elsewhere, but I have no intention of paying nearly £100 for a replacement which might go the same way within a year.
In the meantime customer goodwill lost. What I can buy elsewhere for my Honda, I will buy elsewhere.

I ordered some parts for a 50 year old Honda 550K. The parts arrived within the time frame advised and being a south of Ireland customer was extremely satisfied . All parts were of high quality, packed well for delivery and fitted perfectly.I have no hesitation in recommending David Silver Spares. Willie Doyle

I spotted a Yamaha RD350 model that I was looking for on the DS Facebook page. Imported from the US. The price looked fair, with the option of a £600 supplement to have it commissioned On The Road, complete with MOT. This was an obvious option for me. I dealt with Matt and he looked after me from start to finish. The communication has been excellent. I visited on several occasions while the work was being completed and the workshop and Matt were extremely helpful and patient throughout. Even facilitating repainting at a neighbouring paint shop. Today the bike was delivered to me by Mr Silver himself. Overall a great stress free and enjoyable experience, with the reassurance that support is there if I have any issues. Thanks Matt and the team for the service.

Brilliant customer service. I've used DS for a long time, not the biggest spender of all time, but many hundreds of pounds over the years.

I wont go into details, but I did have an issue with a part that I bought from them a while ago. As the part was so old, I am sure they didn't have to help me. However, their customer service representative (you know who you are !) went above and beyond in terms of help and I the issue was resolved. Thanks!

Very helpful is sourcing difficult to find parts, and then once ordered their service was exceptional-- order placed Friday morning, dispatched Friday afternoon, and received in Port Elizabeth, South Africa on the following Tuesday. Fantastic service!!

High quality exhaust system reasonably priced. Excellent service, including everything from giving advice about finding the right part for my bike to packing.
To be strongly recommended.

Commande de pièces d'origine Honda conforme à la description annoncé sur le site,
Très satisfait de mon achat.

Honda spares swiftly delivered . Helpful staff. Excellent service.

Have been using David Silve Spares for some time now. Always found them very helpful and resourceful.
Recently had a couple of things delivered and considering one of them wasn’t in stock at time of order they came in good time
Thanks to Nic for your help yet again 👍🏻
James Jackson

Why on earth do retailers use FedEx to deliver? I’ve been waiting almost 5 hours for a spares delivery with a 4 hour delivery slot (09:00-13:00), having had to take time off work to be here. The package has to be signed for in person, according to the FedEx despatch/tracking and this is allegedly specified by the sender. Now FedEx just changed the delivery time to,18:00!

I just cannot see the point in using such a useless and outdated courier when there are far more reliable services, with 2 hour delivery windows and excellent tracking.if a retailer uses a rubbish service to deliver goods, people will go elsewhere.

I doubt I’ll order from DSS again, tbh. I’ll just pay extra and buy from CMSNL and put the business to the Netherlands. I can’t go through this every time I need spares for my numerous bike projects.

Jeg har købt nye støddæmpere til min 750 k7 hos David Silver. Disse er totalt virknings løse. De slår i bund ved de mindste bump. Ved reklamation, fik jeg at vide, at det var det man kunne få nu til min model. Jeg sagde ok til at få en 50 % refusion, da det er dyrt og besværligt at sende retur. Jeg har nu monteret mine 40 år gamle støddæmpere igen. De virker trods alt. De nye støddæmpere er til skraldespanden.
Jeg har tidligere købt reservedele hos Silver og været tilfreds med det jeg har fået.

David Silver Spares really is a high quality company. I have a 1981 Honda CB900f Supersport and I now go to this company for the parts I need that are often very difficult to locate. The prices are very competitive, the parts neatly packaged and arrive in good time. We'll done guys.

Since returning to these super guys with my 78 GL1000 ( Plain Jane Wing) I have bought loads of supplies, delivery is always extra quick and when I really needed a part they pulled out the stops to help. Highly recommended, most helpful, and very competitive pricing, plus the people I have spoken to (including the boss!) have all been exceedingly decent and helpful, thank you, cheers Mat

Ordered seat for Honda 400f. 1st one arrived with loose cover and lack of fixings to base. 2nd one was worse than 1st one. Again DSS agreed to replace but pictures of new seat held up at DSS and discussed this with staff. Found out they had problems with the quality of these seats but replacement looked good, eventually, from photos. However, left high and dry after weeks of waiting and wasted time, as David decided could not provide a suitable seat and refunded my payment and I was referred to Japan for a suitable replacement?

Fantastic service. My one stop shop for all my ST1100 parts, never let me down yet with ultra fast despatch and parts availability. Keep up the good work. A++++++++++

I had a great experience with the sales people. I am from South Africa I ordered the parts I needed opted for normal shipping. After 3 months had not received my parts, (due to the South African postal service being terrible). Contacted Nic and they offered to resend me the parts for free if I just paid the international shipping fee (something I would have done if I had had to reorder the parts anyway). I have just received my parcel a week and a half later. Very happy with their service and can highly recommend them.

I purchased a used motorcycle from silver spares in January 23. Initially the price was 1750 bought as seen with no warranty which I excepted. I left it a week or so until getting back in touch and was told that their mechanic had it stripped on the bench to get it running right. As part of my purchase I hadn't agreed to this but knew the repairs would save me time. £450 I paid 2200 for the bike. 20 miles in and I started to notice oil leaks. Around rocker cover and head gasket. When I asked if they would look at it as a token gesture they refused because I'd bought as see with no warranty. I asked if they had used new gaskets they assured me they had. I now have the engine at a local garage, its been stripped down because both rocker and head gaskets have failed. I'm now incurring these costs which I don't think is fair. Sorry 1 star. If there was an option for no star's then that's what they would be getting. I love the bike but after sales sucks.

Absolutely fantastic I’ve been purchasing bits and bobs you know what it’s like and for the first time I had an issue right number wrong part so hesitant in ringing but omg what a great conversation i was understood and my issue was sorted without any hesitation I’d say that was a pretty awesome outcome thank you 😎👍😎

Been using these for many years. Very helpful knowledgeable staff. Bought a few things for bikes like Honda SS125A Honda C50 which some items are in UK, other items come from their supplies abroad (USA). Ive visited the shop a few times and even been in the Museum too which is worth a look around.
Most of my orders are done via online and may include emailing them. They reply quickly to emails, so one can progress to placing an order quickly.
The only thing they dont seem to have online is microfiche, so sometimes i may go to another site to obtain the part number to then type it in on David Silver Spares, to see if it can be ordered- outside of their business hours. During their opening hours one can contact them via email or phone .

Super Service , Spoke to Mark on the phone , emailed parts diagram to sort the correct part out for my VF carbs , emailed price back and arrived two days later . pleasure to deal with