Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****
Bedrijf heeft geantwoord
I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Toon meer
Bedrijf heeft geantwoord
Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Contactgegevens
19 West Street , SM5 2PT, Carshalton, Verenigd Koninkrijk
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Uitstekend
2K reviews
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Heeft 89% van zijn negatieve reviews beantwoord
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Very good service very helpful
Very good service very helpful
24 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Quality agent, Yasmin
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds.
For this year renewal, Yasmin was clear and precise about the policy. No hidden fees and all items in the policy were clearly explained.
I did my renewal this year with DCL because of how the agent handled the client.
DCL would be better if all agents had Yasmin qualities.
23 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us.
Thank you so much Danielle Wakelin.
Thank you so much Danielle Wakelin.
Everything was explained in detail and easy to understand Excellent service Thanks.
22 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Excellent service very pleased thank you
22 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
My contact was Ellie
My contact was Ellie. Great and polite. Anything she didn’t know, rather than say no, she said she’d find out and came back to me. Which is all you want. Well done Ellie and DCL
22 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Ellie and her manager.
DCL insurance renewal
I was contacted by Danielle Wakelin from DCL insurance about the renewal of my insurance. Everything was explained in detail and easy to understand so all the process was completed successfully. Thank you DCL insurance and thank you Danielle for your patience and good service.
21 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Danielle wakelin
21 september 2026
Review zonder uitnodiging
DCL is top insurance company.
DCL is top insurance company.
Ciaran was a very professional and very helpful.
Thanks again.
21 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Outstanding client support.
I appreciate today's call, George West. I must say You were very professional, supportive, and understanding, coming close to matching the outside offer I received. You and others like you are a valuable asset to the DCL👊🏽Thank you!
21 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto George and his manager.
Excellent service and very helpful…
Excellent service and very helpful service.
16 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
DCL Provides excellent support and…
DCL Provides excellent support and services, Yasmin has been very supportive and understanding. Yasmin has been emailing me and calls to me for my renewal very politely spoken. Thank you Yasmin.
Good Renewal Price 🫶🏼
18 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
Thank you Yasimin
Yasmin is very high experience agency, it was amazing how she explaine everything clearly and also to finish the job on time.
Thank you .
18 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best customer service DCL i was doing…
Best customer service DCL i was doing renewal and i received very good service i really appreciate Jill for your Amazing assistance thank you
14 augustus 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Very good customer service.and helpful
Very good customer service.and helpful
Thank you
15 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I am with dcl insurance I spoke to…
I am with dcl insurance I spoke to Danielle Wakelin and she was very helpful and polite and helped me very well I would rate her a 10/10
14 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Danielle Wakelin was an absolute star
Danielle Wakelin was an absolute star, excellent customer service- I would highly recommend her!
14 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good service.
12 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was great DCL very Competetive pricing
Yasmin was great and so is DCL i changed insurer after 5 years once with a other insurer what mistake leaving DCL was, Im still waiting 2 years later for a non fault claim settlement! I have been back with DCL now and will be recommending to others wont be going else werefor sure 5* for DCL.👍🏽
11 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
I was dealing with Yasmin for my…
I was dealing with Yasmin for my insurance.She called me on time and we finish the job in 5 minutes without anything distracting us.That is what i always wanted.She deserves to teach other agents how to deal with the customers.Thank you Yasmin 10 of 5 stars for You.
10 september 2026
Review zonder uitnodiging
Antwoord van DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
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