DCL Insurance Reviews 

1.899
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Can I just say Louise Mullings is an absolute credit to DCL . Customer service Customer support Politeness Knowledge Amazing service after I had to call back earlier regarding some iss... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar

Geschreven door het bedrijf

DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(1.899)

369 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Yasmin she is a wonderful Customer…

Yasmin she is a wonderful Customer Service
Respectful kind, very clear thanks to close Brother Insurance for bringing such a good Customer Service thanks again

8 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Yasmin was very professional

Yasmin was very professional, calm and explained everything to me that I asked. She gave me time to consider the info and answered all my questions. Very happy with the experience. 5 stars all the way.

7 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Beoordeeld met 5 van de 5 sterren

I am with DCL for more than 10 years…

I am with DCL for more than 10 years now, never had a problem with them. They are the best insurance provider I must say. Highly recommended…..

7 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Fantastic service from DCL Insurance.

Fantastic service from DCL Insurance.
Got a great deal, and Misty was extremely helpful. Highly recommend.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Yasmin truly a professional helpful…

Yasmin truly a professional helpful honest person, she tried relentlessly to get the best possible quote.
Thank you
Fourth year with DCL now
Excellent
Keep up the good work

5 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Been with DCL from 4 years really very…

Been with DCL from 4 years really very good experience overall. specially service is fantastic. Recommend all friends. Thank you jill

3 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, quiet fast insurance was done.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 1 van de 5 sterren

This company insure ZIA LOGISTICS

This company insure ZIA LOGISTICS. Their lorry hit our parked stationary car months ago. Nothing to dispute. Initially DCL acted quickly and responded immediately, was impressed. Unfortunately after that radio silence..doesnt reply to any emails or correspondence. Neither does thetransport company. Seems they do this often.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Using them.for few years now

Using them.for few years now, always had the best rate and professionalism

3 augustus 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Excellent service.

30 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

I have been working with this company…

I have been working with this company for years and getting best results every time, smooth and kinder.
Thank you lfor keeping me on the road

30 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful

28 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Excellent service the staff is friendly…

Excellent service the staff is friendly and helpful

30 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Top taxi insurance company

All good. Efficient and competitive. Yasmin dealt with the administration effectively and politely

29 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Excellent service and dealt with my…

Excellent service and dealt with my private hire insurance promptly and quickly. I would highly recommend DCL insurance.The advisor Danielle Wakelin was very friendly and helpful.

28 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Nice customer service

Nice customer service

27 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

It’s my 6th year with DCL insurance I’m…

It’s my 6th year with DCL insurance I’m very happy very nice and friendly staff specially today 27-07-2026 I speak with Yasmin was very nice and helpfully very good staff very good DCL company very good service

27 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.

Beoordeeld met 5 van de 5 sterren

Thebservicebi eecieved wasbsecond to…

excellent service thebcompany rep was nice and efficent anwering all questions raised

22 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Jill from Dcl doing fantastic job…

Jill from Dcl doing fantastic job giving good price and good customer service thanks

23 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.

Beoordeeld met 5 van de 5 sterren

Long time i am with them they always…

Long time i am with them they always look after me.

21 juli 2026
Review zonder uitnodiging
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Antwoord van DCL Insurance

Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.

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