Dealerloyaltyprotection Reviews 

Great overall experience especially working with Talia! She was so helpful and knowledgeable in regards to my situation!

I called and got sent to talia, who was extremely helpful and friendly. she helped with my cancellation and even offered to reach out to the dealer to ensure i got my refund!

Talked to talia today she went above and beyond to help me! Everything went so smoothly thank you talia !!!

I was helped by Talia who was extremely attentive, kind and caring and supported me throughout the process.

This company helped me by solving the total loss of my car, they payed off my debt with the bank, Im so happy with the results. Thank you guys!!!

I had the pleasure of talking with Talia through this process and she was super helpful and made my gap claim go through seamlessly! She is very kind and educated !

I had some inquiries about my warranty coverage, and upon calling in Agustin was extremely helpful and polite through guiding me in understanding the proper procedures of the claims process. He was great! Love him!

Working with Talia made the experience so smooth. She was so friendly and willing to help me.

Wonderful experience! Staff is great but Talía especially went out of her way to help me in every way she possibly could!

Talia was great!! She made the process off assisting me with my gap claim so easy and stress free.

I had a great experience with Katia helping me out in every step of the process. She knows how to communicate and knowledgeable. I would definitely recommend her to solve an issue. Thanks again!!

Good experience, and amazing customer service.

Talia was amazing with her customer service and support. She was so helpful in answering all of my questions and making me feel more at ease.

Talia from the accounting department was extremely thorough, helpful and kind.

Great customer service! Talia answered all my questions and was very helpful! Her knowledge and helpful personality made the experience a breeze.

Staff is great they are very helpful they helped me with all my issues and got everything resolved with no issues

I had this protection when I refinanced my vehicle with Regional Acceptance. After my total loss, I had an unimaginable experience trying to get anyone to help me. They refused to open the gap claim until my insurance released the check to pay their portion of the claim. Upon sending all the documents requested, they requested several more. Then, dealer Loyalty took almost the entire alotted time reviewing my claim. They ended up only paying 1600$ out of 10k. They did not give me credit for the 3 months I'd been paying on my vehicle since the accident. They had said my insurance undervalued my car by about 5k, and would not pay for that amount, which is a huge part of why people buy gap insurance to begin with, and other deductions.. until they only paid 1600$. This was a complete rip off. I'm still paying on my totaled vehicle, so I can't
buy another car.. please, do your research and don't waste your money!

Total scam. The company will make it almost impossible to cover a claim and will make the process incredibly painful along the way. I even spoke to the CEO, who was incredibly rude and unhelpful. He even threatened legal action if I was to write a bad review online. Avoid this company at all costs. I just spoke to the owner of the dealership that I purchased my warranty from and he was furious. Hopefully more dealerships will catch on and no longer work with this company.

If you want the best customer service Clarrissa is the one! Very helpful and understanding also empathetic. She turned my frown upside down!

Thank you to clarrissa for all your help I appreciate the detailed helpful guidance you have provided!