Do NOT use this company if you actually…
Do NOT use this company if you actually want your Veneers!
I ordered my veneers in May 2020, I was sent the impressions kit quickly and completed and returned them the same day via next day delivery.
This is when it all started going downhill.
I'd requested the 4 week service as we were in lockdown anyway.
Several weeks later, I received an email from Rob to say he'd received my impressions that day even though he'd signed for them weeks ago.
The lies and excuses just kept rolling in from there.
Things like, 'there's an outstanding balance', which there wasn't, 'it takes weeks to make them' despite them offering a 5 day service, 'they're in the post' (when they hadn't even been made) the list goes on.
Rob even agreed to refund me in November, sent me a refund receipt but never put the refund through. Finally, in December 2020, I put a claim through small claims court. I'm happy to say I've just had my money back.
To anyone who thinks they will just have to accept the loss of their money, DON'T!
Making a claim is a surprisingly simple process, I would encourage everyone who's been in my situation to make a claim, why should someone keep your hard earned money???
Con artists like this shouldn't be allowed to get away with it, would you let him get away with it if he robbed you purse while on a bus? No, and it's no different, theft is theft and Rob is a lying thief, don't let him continue to do this, use a good company to begin with and research deeper, don't just search reviews on their website like I did!
23 januari 2021
Review zonder uitnodiging