Yet another amazing bit of customer service from DFI. Second time to order from them. Ordered on Thursday and delivered today Monday 12th. Got a text night before to inform me of delivery time and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We ordered two new beds (guest & main) on two separate occasions, although close together (within 2 weeks). Both times we were updated about the delivery on the night before, the day of, and half... Toon meer
Bedrijf heeft geantwoord
Good quality bed that looks beautiful. Very thick and comfortable mattress. I ordered the classic platinum bundle which included everything and was good value. Anthony the delivery driver was lovely a... Toon meer
Bedrijf heeft geantwoord
Great communication via email. Delivery was prompt and driver was so helpful. Wasn't happy with the mattress but I was told it would only suit a guest room or do for rental for a year so thats... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Beddenwinkel
- ook in
- Bedwinkel
- Matrassenwinkel
- Meubelfabrikant
- Meubelgroothandel
- Slaapkamermeubilair winkel
Over DFI Beds
Geschreven door het bedrijf
With over 20 years experience in the online bedding business we understand the importance of high quality product and great service at an affordable price.
We're the official sleep partner of the Ladies Gaelic Football Association (LGFA). Our beds & mattresses are hand made in Ireland using the finest raw materials and have been designed by Sleep Experts to give you the best night’s sleep possible.
We offer Free Express Delivery anywhere in Ireland.
Customer Service
We take great pride in our ability to provide exceptional service to all our customers.
Our friendly customer support team is always at your disposal, prepared to assist with any inquiries, concerns, or issues that may arise.
You can contact us via email, Live Chat or by phone.
Shop Beds Shop Mattresses Shop Bedding Contact Us
FREE delivery in Ireland
Geschreven door het bedrijf
- On a day that suits you
- DFI Beds offer free delivery throughout Ireland and can guarantee delivery within 7-10 working days - now available on a day that suits you. Choose your preferred delivery day at checkout - up to 90 days in advance.
Delivery
Free Express Delivery
Get Free Express Delivery anywhere in Ireland
Contactgegevens
Unit 8, The Quays Shopping Centre, BT35 8QS, Newry, Verenigd Koninkrijk
- ROI: 015134760 NI: 028 3839 9669
- sleepwell@dfibeds.com
- www.dfibeds.com
Affordable Luxury
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best bed ever purchased!
Best bed ever purchased!! Love it. ❤️ So comfortable and very roomy. The delivery was on time and excellent customer service 👌 I'd definitely purchase again!
21 september 2025
Antwoord van DFI Beds
Hi Agnes,
Thank you so much for your fantastic review!
We're absolutely delighted to hear that you love your new bed and that it's the best bed you've ever purchased. It's wonderful to know you're enjoying the comfort and spaciousness, and that your new bed is helping you get a great night's sleep.
We're also pleased to hear that your delivery went smoothly and that you received excellent customer service throughout your experience with us.
Thank you for choosing DFI Beds. We really appreciate your kind words and your recommendation, and we hope you enjoy many comfortable and restful nights ahead.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Overall excellent bed
Overall excellent bed, bought ottoman storage bed frame only. Really good quality and value for money. The email responses to questions were vague and a bit inaccurate about dimensions, but upon phoning, the lady we spoke to was exceptional, and answered all questions and went out of her way to help. There was a mix up with the delivery date, it arrived 2 weeks early, but luckily we were in. It also had a wrong part but service was good and a new part arrived the following week. The feet of the bed were different than in the picture (black instead of silver, round not square) but I actually preferred them. The base of the ottoman storage is also not attached to the frame which should have been advised as it leaves a gap for dust to get in, but overall delighted with the bed.
14 mei 2026
Review zonder uitnodiging
Antwoord van DFI Beds
Hi Suzanne,
Thank you so much for taking the time to leave such a detailed and honest review.
We're delighted to hear that you are so pleased with your ottoman storage bed frame and that you found the quality and value for money to be excellent. It's also wonderful to hear your kind words about our customer service team—we'll be sure to pass on your compliments to the colleague who went above and beyond to help answer your questions.
We appreciate your feedback regarding the communication, delivery, and product details. We're sorry for any confusion caused along the way, but we're pleased to hear that our team was able to resolve the issue with the incorrect part quickly and that you were happy with the outcome.
Thank you also for highlighting the details regarding the feet and ottoman storage base. Feedback like this is extremely valuable and helps us continue to improve the experience we provide for our customers.
We're so pleased that, despite the small issues, you are delighted with your new bed. Thank you again for choosing DFI Beds, and we hope you enjoy many comfortable nights ahead.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Excellent
I had a great experience with this group. Ordering was easy and delivery was fast. The delivery guy was amazing showing me how to put it together.
I bought the full set ie base mattress and headboard. I would probably buy a better mattress next time although this is fine for the price I paid but would upgrade for sure next time.
23 juni 2026
Antwoord van DFI Beds
Hi Miranda,
Thank you so much for taking the time to leave your review!
We're delighted to hear you had a great experience with DFI Beds, from the easy ordering process through to your fast delivery. It's wonderful to know that our delivery driver was so helpful and took the time to show you how to assemble your new bed.
We're pleased you're happy with your full set, including the base, mattress and headboard. We also appreciate your honest feedback regarding the mattress, and we're glad it's working well for you. We offer a wide range of mattress options, so if you choose to upgrade in the future, we'd be delighted to help you find one that best suits your comfort preferences.
Thank you again for choosing DFI Beds, and we hope you enjoy many comfortable nights in your new bed.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Purchased the super king platinum deal
Purchased the super king platinum deal
Wow … fab bed & mattress plus bedclothes including mattress protector mattress topper duvet sheets duvet cover . Absolutely so comfortable & that’s After 2 nights in new bed .
Absolutely great quality & value.
Delivered on time & driver communication with us was excellent.
I have to say I have not one complaint.
No hesitation in recommending this company & it’s products
Many thanks
Mary Byrne
22 juni 2026
Antwoord van DFI Beds
Hi Mary,
Thank you so much for your fantastic review!
We're delighted to hear how pleased you are with your Super King Platinum Deal and that you're already enjoying such a comfortable night's sleep after just two nights. It's wonderful to know you love the quality, comfort, and value of your new bed, mattress, and bedding bundle.
We're also pleased to hear that your delivery went smoothly and that our driver kept you well informed throughout the process. Providing excellent communication and service from order to delivery is something we always aim for.
Thank you for recommending DFI Beds. Your kind words mean a great deal to us, and we hope you continue to enjoy many comfortable and restful nights in your new bed.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Antwoord van DFI Beds
Hi Jackie,
Thank you for taking the time to leave us such a lovely review.
We’re delighted to hear you experienced excellent communication and service. Our Customer Care Team always strives to provide helpful support and ensure our customers have a smooth experience from start to finish.
Thank you again for choosing DFI Beds.
Customer Care Team
DFI Beds - Sleep Well, Live Well
Excellent service and excellent…
Excellent service and excellent delivery..beds are stunning.. 2 very happy girls
22 juni 2026
Antwoord van DFI Beds
Hi Yvonne,
Thank you so much for your lovely review!
We're delighted to hear you received excellent service and delivery, and that the beds are looking stunning. It's wonderful to know you have two very happy girls enjoying their new beds!
Thank you for choosing DFI Beds. We really appreciate your kind words and hope your family enjoys many comfortable and restful nights ahead.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
My husband and I are very pleased with…
My husband and I are very pleased with our new bed. It was delivered exactly on time. The delivery guy was so pleasant, nothing was too much trouble for him. We had a pleasant experience when we started putting the bed together. I had expected it to be a nightmare, when it turned out to be a dawdle. It looks a lot more expensive than it was. By the way we are in our 80s.
14 juni 2026
Antwoord van DFI Beds
Hi Mrs McCormack,
Thank you so much for taking the time to leave such a wonderful review!
We're delighted to hear that you and your husband are so pleased with your new bed. It's fantastic to know that your delivery arrived on time and that our delivery driver provided such friendly and helpful service.
We're also thrilled to hear that assembling your bed was a much easier experience than expected. We understand that putting a new bed together can sometimes feel daunting, so it's great to know it was straightforward and enjoyable for you both.
Thank you again for choosing DFI Beds. We truly appreciate your kind words and hope you and your husband enjoy many comfortable and restful nights in your new bed.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Antwoord van DFI Beds
Hi Raluca,
Thank you so much for your lovely review!
We're delighted to hear you had a great experience with us and that you're happy with the quality of your new bed. Providing excellent products and service is something we take great pride in, so it's wonderful to receive your feedback.
Thank you for choosing DFI Beds, and we hope you enjoy many comfortable and restful nights ahead.
Kind regards,
DFI Beds Customer Care Team
Sleep Well, Live Well
Highly recommended
Very efficient easy to deal with bed very comfortable. Delivery driver v clear in communications and directions on how to put bed together and helped bring it up. Highly recommend DFI after this experience
21 juni 2026
Antwoord van DFI Beds
Hi Caitriona,
Thank you so much for your kind review, we really appreciate it.
We’re delighted to hear you’re happy with your new bed and that everything went smoothly with delivery and assembly. We’ll also pass your lovely feedback on to the delivery driver.
Thanks again for your recommendation and support.
Kind regards,
Danni
Antwoord van DFI Beds
Hi Cormac,
Thank you for your kind review.
We're delighted to hear you're happy with your new bed and that you found it to be great value for money. It's also great to know our free delivery service added to your experience.
We really appreciate your feedback and hope you enjoy your new bed for many years to come.
Kind regards,
Danni
Highly recommend
Highly recommend , fast efficient service, delighted with our purchase
16 juni 2026
Antwoord van DFI Beds
Hi Mary,
Thank you so much for your kind review.
We’re delighted to hear you’re happy with your purchase and that you found our service fast and efficient. Your feedback is greatly appreciated.
Kind regards,
Danni
Antwoord van DFI Beds
Hi Mr Denis Gallery,
Thank you for taking the time to leave a review.
We’re really pleased to hear you’re happy with the quality of your purchase and that delivery was quick. Your feedback is greatly appreciated.
Kind regards,
Danni
Very efficient company
Very efficient company, super friendly service and am very happy with the quality of my new bed.
17 juni 2026
Antwoord van DFI Beds
Hi Robert,
Thank you for your kind review.
We’re delighted to hear you’re happy with your new bed and that you found our service friendly and efficient. Your feedback is greatly appreciated.
Kind regards,
Danni
Paul was amazing
Paul was amazing, he worked like a man that this was second nature to him. Removed our large mattress and placed our new one very quickly without an issue. Great experience.
17 juni 2026
Antwoord van DFI Beds
Hi Brian,
Thank you for your kind review.
We’re delighted to hear you had such a great experience and that Paul provided an efficient and professional service. We’ll be sure to pass your feedback on to him.
Kind regards,
Danni
We had a brilliant delivery driver…
We had a brilliant delivery driver named Shane. Incredible communication and so helpful on delivery. An absolute asset to the company. Will definitely be dealing with DFI again because of the amazing delivery experience he provided! Thanks Shane
14 juni 2026
Antwoord van DFI Beds
Hi Brian,
Thank you so much for your kind review.
We’re delighted to hear you had such a positive delivery experience and that Shane provided excellent communication and support on the day. We really appreciate your feedback and will make sure it is passed on to him, as it’s always great to hear when the team are making such a strong impression.
We look forward to dealing with you again in the future.
Kind regards,
Danni
Great quality
Great quality. Quick delivery with excellent communication. Delivery driver was very nice and helpful
12 juni 2026
Antwoord van DFI Beds
Hi Philip,
Thank you for taking the time to leave us such a lovely review. We’re delighted to hear you were happy with the quality, delivery speed, and communication. We’ll also pass your kind words on to our delivery driver — we’re sure they’ll appreciate it.
Thank you again for choosing us.
Kind Regards
Dfi Customer Care Team
Excellent experience
I would recommend DFI. They responded to my questions via email, and delivered my new mattress on the desired day. The delivery driver was helpful and friendly and the mattress seems to be of excellent quality, though I have only had it for five days so I cannot say yet how it will hold up.
4 juni 2026
Antwoord van DFI Beds
Dear Lili,
Thank you for taking the time to leave your review, Lili. We’re really pleased to hear that you were happy with our communication and delivery service, and that your mattress appears to be of excellent quality.
We appreciate your recommendation and hope the mattress continues to meet your expectations over time. If you have any questions or need any further assistance as you continue to use it, please don’t hesitate to get in touch.
Kind regards,
DFI Customer Service Team
We got both a posture plus mattress and…
We got both a posture plus mattress and a sleep well mattress for ourselves and kids and both are fantastic! Excellent quality and value. The first time we haven’t woken up with aches and pains. Highly recommend!
11 juni 2026
Antwoord van DFI Beds
Thank you so much for your wonderful review, Denise. We’re absolutely delighted to hear that you’re enjoying both the Posture Plus and Sleep Well mattresses, and that they’ve made such a positive difference to your sleep and comfort.
It’s great to know you’re finding them excellent in both quality and value — this is exactly what we strive for, along with providing a reliable and friendly service throughout.
We really appreciate your recommendation and support. If you ever need anything in the future, we’re always here to help.
Kind regards,
DFI Customer Service Team
Very helpful easy to deal with and…
Very helpful easy to deal with and accommodating. I dealt with both Nikki in sales and Paul the delivery driver who were both very helpful.
Highly recommended
Thanks again
17 juni 2026
Antwoord van DFI Beds
Thank you for your kind review, Steven. We’re really pleased to hear that you found us easy to deal with and accommodating, and that both Nikki and Paul provided such helpful service from sales through to delivery.
We’ll be sure to pass your comments on to them both. Your recommendation is greatly appreciated, and we’re glad we could make the experience a positive one for you.
Kind regards,
DFI Customer Service Team
Excellent quality
Excellent quality. Great price. On time delivery with no damaged to packaging
3 juni 2026
Antwoord van DFI Beds
Hi Aileen,
Thank you for taking the time to leave your review. We’re really pleased to hear you’re happy with the excellent quality and great value of your order, and that the delivery arrived on time with no damage to the packaging.
We really appreciate your feedback and your support.
Kind regards,
DFI Customer Service Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.