Service from start to finish was excellent DFS Aberdeen. Ashley gave us time to look around and didn’t rush us into making a decision. Once we had decided on a sofa, everything was explained clearly a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... Toon meer
Bedrijf heeft geantwoord
Customer service was great. Just came to see if needed any help then left us which is good. as you don't feel pressure. When we had chosen product the sales rep was very attentive and explained every... Toon meer
Bedrijf heeft geantwoord
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Bedford Road, AB24 3LH, Aberdeen, Verenigd Koninkrijk
- 0333 999 9809
4,9
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Linda Minda
assistant (Ashleigh) very good service and extremely helpful with good
Knowledge of what we needed
13 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Was welcomed when I came I to the shop…
Was welcomed when I came I to the shop but wasn't hounded which I liked, he left us to it then we got him to answer questions, the guy was very knowledgeable which was great, wasn't pushy like I've had in other shops,made us feel comfortable with our purchase
11 juni 2026
Antwoord van DFS Furniture - Aberdeen
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly staff.
Very helpful and friendly staff.
Explained everything very well. I would definitely use them sgain
11 juni 2026
Antwoord van DFS Furniture - Aberdeen
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
It was lovely visiting the Aberdeen…
It was lovely visiting the Aberdeen shop yesterday - Staff were welcoming and very friendly
They were extremely knowledgably about products
hey were not in the bit pushy about buying which is a major plus for me ! 5 Star service!!
I look froward to receiving my new sofa!
On the whole it was a lovely experience and will definitely be recommending the store to family & friends. thank you so much x
10 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
The Staff was friendly and helpful and…
The Staff was friendly and helpful and nothing was too much trouble for them.
9 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Simon was a very helpful and friendly…
Simon was a very helpful and friendly salesman but not pushy. We went to have a look around on the Saturday 6 June 2026 and saw a sofa we liked but wasn't sure if it worked for the room we were thinking of so took details and Simon sent us by email the dimensions. So went back in yesterday 9 June and bought the sofa. Excellent service and Simon made us laugh too. Good work Simon!
9 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello Paige,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Simon.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
I knew exactly what I was looking for…
I knew exactly what I was looking for before I went to DFS, but the staff was on hand to help. Had my eye on the Ted Baker corner sofa and loved it soon as I saw it. Ashley was amazing and got my order through and I am over the moon and cannot wait for my new sofa to arrive.
9 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello James,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff made our sofa buying…
The staff made our sofa buying experience very pleasant . They were so kind , friendly and helpful
7 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Lots of choice and friendly…
Lots of choice and friendly knowledgeable staff. Especially Neil.
31 mei 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent experience
Excellent experience. Greeted by the store manager Carmen and given coffee and advice . Taken care of every step of the way from entering the store to leaving . Excellent range of sofas to choose from. Both Carmen and Neil (who completed our sale ) were excellent and a joy to deal with .
7 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello Lorraine,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
I had a truly enjoyable experience at…
I had a truly enjoyable experience at DFS Furniture in Aberdeen. From the moment I walked in, I felt completely at ease—the atmosphere was welcoming and relaxed, which made the whole visit feel like being at home.
The staff were friendly, attentive, and very helpful without being pushy. They took the time to understand what I was looking for and guided me through the options with great care and professionalism.
It was a smooth and pleasant experience from start to finish, and I left feeling confident in my purchase. I would highly recommend DFS Aberdeen to anyone looking for quality furniture and excellent customer service
25 mei 2026
Antwoord van DFS Furniture - Aberdeen
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly and knowledgeable sales…
Very friendly and knowledgeable sales team, always upselling (obviously) but pretty honest and with good advice.
5 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello Mr Kossmann,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Aberdeen
Hello Ryan,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Neil in Aberdeen was great…loved the…
Neil in Aberdeen was great…loved the service and made it very easy to buy.
Can’t wait for everything to arrive.
5 juni 2026
Antwoord van DFS Furniture - Aberdeen
Hello Mike,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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