Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Toon meer
Bedrijf heeft geantwoord
Helpful & friendly sales assistant called Cheryl. She was not pushy, but there to guide us when needed. She showed us the leather recliners & then left us to discuss amongst ourselves, returning whe... Toon meer
Bedrijf heeft geantwoord
the young man who helped me with my purchase was friendly ,helpful and professional I wasn't pressured into buying just informed about everything. He was very good and made me feel relaxed.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Lockheed Close, OX16 1LX, Banbury, Verenigd Koninkrijk
- 0333 999 9752
4,9
Uitstekend
3K reviews
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Cheryl was great
Cheryl was great, she came to help us really quickly so didn’t have to wait long, she was friendly and informative, told us all we needed to know and gave us opportunity to ask our questions, overall a great experience I give her 10 out of 10!
23 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Cheryl was great in assisting us order…
Cheryl was great in assisting us order our sofa and sort out the payment terms. Great price for a great sofa, looking forward to receiving it!
23 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were advised of the full process and…
We were advised of the full process and all options available
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We went to purchase our mattress
We went to purchase our mattress at the Banbury store and Blake approached us to offer help and advice, as we were unaware the store did not have the items on display, so we're a little unsure on what to purchase, However, after spending some time with Blake and listening to his advice and knowledge we left very happy and cannot wait to receive our new mattress. Thankyou for taking the time to help us Blake,
23 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello Sarah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service, very friendly and helpful staff.
23 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Banbury store
Banbury store - Emma was excellent was a pleasure speaking and ordering with her very attentive and knowledgeable
22 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Women which sold me sofa was briliant.
22 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable staff
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas.
We returned home to re measure our space & returned later & spoke to Blake this time who was so patient & helpful with us & very knowledgeable talking us through everything. We purchased the 2 sofas & left the store happy & it was a pleasure to deal with Blake.
21 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
ETAHN WAS EXCELLENT
17 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Emma the sales assistant was very…
Emma the sales assistant was very helpful, she talked us through the various options, colours, and extra after care products. Making the whole experience easy and enjoyable
17 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpfull
15 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great service…
Great service wasn’t bothered while choosing once ready were treated well with very knowledgeable Blake
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for sharing your positive review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, obviously knew his products well. He was very well mannered, he let us take our time in choosing exactly what we wanted. We could not fault his service.
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Return visit to Banbury Branch
Cheryl welcomed us back to the Banbury branch and answered our remaining questions in a frank, professional and friendly manner. As a result, we were pleased to confirm our order for an Arundel sofa and Cheryl talked us through all the options in detail.
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and was very knowledgeable. He talked us through every option and the delivery process very confidently.
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Blake helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Cheryl in the Banbury store
Cheryl in the Banbury store, absolutely fantastic!! Super personal, welcoming and caring. Highly recommend
16 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
It was a great service
It was a great service , Blake was knowledgeable and took us through all the options open to us ! He was informative with out pressure and thorough .
15 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
The service we received was very good
The service we received was very good. From the help to find the right sofa bed to the information given and coffee offered during the process. It made the whole experience really relaxed and non stressful
2 augustus 2026
Antwoord van DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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