Kerri was fantastic from we stepped foot in the door. Kerri offered her assistance to us straight away and guided us through the process of ordering our sofa along with all the extras to go with it to... Toon meer
Bedrijf heeft geantwoord
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Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc. He made it a very... Toon meer
Bedrijf heeft geantwoord
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the be... Toon meer
Bedrijf heeft geantwoord
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
49 Boucher Road, BT12 6HR, Belfast, Verenigd Koninkrijk
- 0333 999 9803
4,9
Uitstekend
10K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
David was very helpful and explained…
David was very helpful and explained everything to us
9 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Staff willing to let us walk around…
Staff willing to let us walk around without pressure but more than happy to assist when required
9 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Conor was dealing with us- great guy…
Conor was dealing with us- great guy and sorted us out, couldn’t have asked for a better person to help us
8 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
The sales person really took the time…
The sales person really took the time to understand what we needed. Having friendly normal chat without pressuring us into making a purchase.
8 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Shaun made my experience today very…
Shaun made my experience today very relaxing, he was really professional from start to finish. He told me everything I needed to know from furniture care , insurance , delivery etc.
He made it a very enjoyable shopping experience, he was very good with my kids & we even got hot chocolates plus a coffee . I would definitely recommend to family & friends about the 100 customer care I received today. I was one very happy customer when leaving the store at Boucher Road Belfast
7 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello Fiona,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Shaun helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great choice of furniture at good…
Great choice of furniture at good prices. Excellent customer service with everything very well explained, by David.
7 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Transaction very smooth and quick
Transaction very smooth and quick, Thomas the staff member very efficient and pleasant, answered all our questions in lay man terms
7 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sean was a superb salesman went above…
Sean was a superb salesman went above and beyond to keep us updated re. Prices and all other care information etc re our choice of suite. He even came in early on the day of our paperwork.
7 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
My experience was made a lot easier as…
My experience was made a lot easier as Sean was very pleasant, and helpful he made every decision very comfortable as he explained everything very well, I would highly recommend Sean for his great customer service and advice.
6 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Had a fantastic experience with Mr…
Had a fantastic experience with Mr Reilly from the team at DFS Boucher Road. Some of the best customer service I have ever had. So friendly and made the process to easy. He fully explained everything to me so I felt confident to make my purchase. Thank you Mr Reilly!
6 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service from Robin…
Excellent customer service from Robin in Boucher Road, Belfast.
All options regarding sofa types, configurations, fabric choices, future care of the furniture and finance options available were all clearly explained.
Robin was very pleasant, helpful and unhurried.
We didn’t feel pressurised to buy.
6 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent service from start to finish
Excellent service from start to finish. The staff were friendly, professional, and very helpful. We are very happy with our purchase and would definitely recommend DFS Belfast. Thank you!
5 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
So excited to receive my new sofa!
Sophie was great, helpful & informative. I was happy to take out the sofa care 5 year package considering our sofa of choice will be in a cream colour. She explained how to maintain our sofa in the best condition. I found her easy to talk to & down to earth which made the experience stress free and enjoyable.
5 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello Marie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The so much help fullness from Daniel
5 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello Kevin,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Belfast
Hello Tracey,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Bought a sofa and a coffee table out of…
Bought a sofa and a coffee table out of the Boucher Road store, none of the usual sales pressure, just helpful advice and a decent price. Staff friendly & a nice relaxed atmosphere
5 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello Les,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Eva who served us was excellent
Eva who served us was excellent. Extremely helpful; explained everything really well; very professional; made us tea; answered all our questions; explained the options really clearly. Top marks to Eva in Belfast Boucher Road! Thank you!
3 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Conor and Sean at DFS boucher road…
Conor and Sean at DFS boucher road Belfast have been really helpful. They guided us through the purchase and provided honest answers.
4 augustus 2026
Antwoord van DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
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