DFS Furniture - Cambridge Reviews 

3.542
TrustScore 5 uit 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • 442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk

  • 0333 999 9817

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.542)

98.153 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Good experience

Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You

23 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

After being in store yesterday we were…

After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏

21 juni 2026
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Antwoord van DFS Furniture - Cambridge

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊

13 juni 2026
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Antwoord van DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent customer service in buying two Trek Express recliner chairs.

We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.

17 juni 2026
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Antwoord van DFS Furniture - Cambridge

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Gary was super helpful and informative

Gary was super helpful and informative, really made the experience for our first couch

10 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Shopping for sofas

On arrival, the atmosphere was very relaxed, the salesperson was extremely helpful, knowledgeable and informative. I was given clear answers to all of my questions, technical and financial. I was also given additional information that was really helpful, I had all the time that I needed to look around and at no time did I experience any pressure selling. I have previously bought sofas and chairs from DFS Cambridgethat have performed well for the last 14 years, which is why I am purchasing another sofa from them.

16 juni 2026
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Antwoord van DFS Furniture - Cambridge

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I found my shopping experience…

I found my shopping experience outstanding, from start to finish. The gentleman that helped with our purchase was extremely helpful and professional. I honestly was very impressed.i not only found what I was looking for . It was also great value for money.

6 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Gary was very helpful

Gary was very helpful, very knowledgable about the sofa we wanted to buy and advised us the best options.
Would highly recommend.

15 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The experience was amazing

The experience was amazing, the staffs were very helpful in helping in making our decision. Thanks for the brilliant customer service.

14 juni 2026
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Antwoord van DFS Furniture - Cambridge

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Customer Service

Great customer service and attentiveness, full process was explained in depth by Abul.

14 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sales lady eliza very good and service…

Sales lady eliza very good and service excellent. Hopefully delivery will be as easy and hassle free.

14 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello Neil,

Thanks for your lovely feedback, we’re glad to hear Eliza met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Friendly and very knowledgeable.

14 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

A lovely professional shop assistant…

A lovely professional shop assistant called Sally couldn’t have been more helpful. Talked through everything clearly
A great in store experience and lovely to be sat on the sofa I was actually buying

14 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The customer advisor at DFS Cambridge…

The customer advisor at DFS Cambridge who assisted us was extremely attentive, explained all the details clearly, and was very helpful throughout the process. We are very grateful for their support and would like to thank them sincerely."
Daha kısa ve doğal bir yorum isterseniz:
"We would like to thank the customer advisor at DFS Cambridge for being so helpful and attentive. They explained everything clearly and made the whole process easy for us. Excellent service!

11 juni 2026
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Antwoord van DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Helpful, attentive staff …

The furniture is well laid out and the staff are helpful and attentive without being intrusive. There was no sense of hurry and even a of coffee to keep you going.

10 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello Sue,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful young man who explained…

Very helpful young man who explained everything to do with the actual sofas we are buying and just generally a very helpful and pleasant young man.

10 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Eliza gave plenty of good and…

Eliza gave plenty of good and helpful advice. She was extremely knowledgable about all the sofas.

6 juni 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The salesman was very friendly and…

The salesman was very friendly and didn’t make you uncomfortable about buying anything and spoke to you about the goods and services that you would get after you got the goods.

8 juni 2026
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Antwoord van DFS Furniture - Cambridge

Hello Philip,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

helpful and friendly

helpful and friendly

29 mei 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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