DFS Furniture - Cambridge Reviews 

3.535
TrustScore 5 uit 5

4,9

442 Newmarket Road, CB5 8JL Cambridge, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found exactly what we were looking for at a great price with expert assistance from Gary. If only all shopping experiences were like this…!

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • 442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk

  • 0333 999 9817

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.535)

97.875 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Staff is amazing

Staff is amazing

20 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very Happy Customer

Found exactly what we were looking for at a great price with expert assistance from Gary. If only all shopping experiences were like this…!

20 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Good Afternoon,

We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great help and knowledge

Great help and knowledge

19 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very happy with our purchase

Very happy with our purchase. Store members were super friendly and informative. Thanks to them.

17 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We had an amazing experience at DFS…

We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of our questions and made the whole process feel relaxed and easy, without ever making us feel pressured.

Gary was very knowledgeable and genuinely made our experience enjoyable. We’re really happy with the service we received and would definitely recommend asking for him if you’re visiting DFS. Thank you, Gary!

13 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good product knowledge + , clear communication

Eleni listened to our needs, she had excellent product knowledge and she clearly explained the mechanism, the insurance and the maintenance required for our leather sofa and we felt re-assured as this will be our first leather sofa.

18 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello Louise,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

A pleasant experience

Made welcome at the store, but left alone to browse at our leisure. When we narrowed our choices down the sales people were on hand to explain everything to us. We even had a coffee whilst choosing our suite.

16 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Gary introduced himself to us in a…

Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements. He was patient with our dithering and answered all our questions about the sofas, materials, different qualities etc in a professional and detailed way. At the end, every process of the order was discussed and we were also shown how to make our final payment. We were even wished good luck in the draw, with our charity ticket. It was a very positive experience from start to finish. Thank you very much.

17 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Gary met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Gary the salesman in Cambridge was…

Gary the salesman in Cambridge was excellent, giving all the information we required.
He showed us the unit we were interested in and let us try it out. Because I have limited mobility he explained the difference in the fillings and giving his advice.

11 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

Great service, Gary was more than helpful, 10 out of 10.

17 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

It was quick visit

It was quick visit. Staff was very professional, helpful, and friendly..

16 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Gary was very helpful and answered all…

Gary was very helpful and answered all our questions

16 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience, helpful experienced staff, clean store, all the furniture well presented.

Particular thanks to Tamer for his professionalism, patience and understanding of our needs.

Quality furniture built to last.

15 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff are fantastic. Really appreciated all the help made to feel welcome fantastic

The staff were over all fantastic people both the sales man and lady who made you feel welcome and could not do enough for us many many thanks

15 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The Advisor ABUL was very helpful

The Advisor ABUL was very helpful, showing us every point of the Sale.Made us feel welcome as we continued to purchase the furniture. Good choice on our part. Thank you very much DFS.

15 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Abul met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Wide range of products and great staff

Wide range of products and helpful, informative but not invasive advice and support from the staff.

11 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello Matt,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Helpful salesman Gary informative and…

Helpful salesman Gary informative and not too pushy but professional
Great sofas good price

3 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello,

Thank you for sharing your positive review with us.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Shopping Experience DFS

The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my new sofas !! Thank you!

10 augustus 2026
Logo DFS Furniture - Cambridge

Antwoord van DFS Furniture - Cambridge

Hello Sue,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

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