Store staff- Ali, was super helpful, knowledgeable and kind. I got what I wanted and was made aware of all the things that come with it and add ons. Set up of payment and completion of my order was qu... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The customer advisor at DFS Cambridge who assisted us was extremely attentive, explained all the details clearly, and was very helpful throughout the process. We are very grateful for their support... Toon meer
Bedrijf heeft geantwoord
Very helpful. Took time to explain everything and honestly. Seemed to understand completely what we needed and the price we wanted to pay. We purchased a 2 & 3 seater recliner sofa. There was no... Toon meer
Bedrijf heeft geantwoord
We were impressed by the selection of sofas to choose from. We had good advice from helpful staff and did not feel pressured to buy, On our second visit we chose our recliner sofa, had the great pay... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk
- 0333 999 9817
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Gary was amazzing truly explained about…
Gary was amazzing truly explained about care of the sofa. We had coffee and left feeling like we were looked after and cared about our choice. Top marks Gary
29 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Shopping experience today
Store staff- Ali, was super helpful, knowledgeable and kind. I got what I wanted and was made aware of all the things that come with it and add ons. Set up of payment and completion of my order was quick and when I receive my order, I'll be sure to tell people I know of DFS and their great service.
29 juni 2026
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ali met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer experience
Gary was very easy to deal with, he listened to us and advised accordingly. Efficient, on the ball and explained everything. Thankyou
20 juni 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gary.
Kind Regards,
Jordan
DFS Customer Support
Great service and wasn't rushed to…
Great service and wasn't rushed to choose or pressure to buy . Loved our sofa .
27 juni 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
He was very helpful
20 juni 2026
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good experience
Very helpful.
Took time to explain everything and honestly.
Seemed to understand completely what we needed and the price we wanted to pay.
We purchased a 2 & 3 seater recliner sofa.
There was no pressure just constructive chat.
Coffee was good as well.
Thank You
23 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
After being in store yesterday we were…
After being in store yesterday we were recognised straight away and the service was quick and easy no time wasting great job 👏
21 juni 2026
Antwoord van DFS Furniture - Cambridge
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
I went in for a different sofa but was recommended this one and LOVE it. Thanks 😊
13 juni 2026
Antwoord van DFS Furniture - Cambridge
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service in buying two Trek Express recliner chairs.
We found Shubo extremely helpful in giving information on various recliner sofas and eventually we bought two single recliner Trek Express sofas.
Thorough explanation given on care of sofas.
We felt safe; not pressurised and in good hands whilst receiving very good service.
17 juni 2026
Antwoord van DFS Furniture - Cambridge
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Gary was super helpful and informative
Gary was super helpful and informative, really made the experience for our first couch
10 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Shopping for sofas
On arrival, the atmosphere was very relaxed, the salesperson was extremely helpful, knowledgeable and informative. I was given clear answers to all of my questions, technical and financial. I was also given additional information that was really helpful, I had all the time that I needed to look around and at no time did I experience any pressure selling. I have previously bought sofas and chairs from DFS Cambridgethat have performed well for the last 14 years, which is why I am purchasing another sofa from them.
16 juni 2026
Antwoord van DFS Furniture - Cambridge
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Amazing service Gary was very helpful
16 juni 2026
Antwoord van DFS Furniture - Cambridge
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
I found my shopping experience…
I found my shopping experience outstanding, from start to finish. The gentleman that helped with our purchase was extremely helpful and professional. I honestly was very impressed.i not only found what I was looking for . It was also great value for money.
6 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Gary was very helpful
Gary was very helpful, very knowledgable about the sofa we wanted to buy and advised us the best options.
Would highly recommend.
15 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The experience was amazing
The experience was amazing, the staffs were very helpful in helping in making our decision. Thanks for the brilliant customer service.
14 juni 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
Great Customer Service
Great customer service and attentiveness, full process was explained in depth by Abul.
14 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Sales lady eliza very good and service…
Sales lady eliza very good and service excellent. Hopefully delivery will be as easy and hassle free.
14 juni 2026
Antwoord van DFS Furniture - Cambridge
Hello Neil,
Thanks for your lovely feedback, we’re glad to hear Eliza met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.