We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Toon meer
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Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Toon meer
Bedrijf heeft geantwoord
Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Toon meer
Bedrijf heeft geantwoord
Found exactly what we were looking for at a great price with expert assistance from Gary. If only all shopping experiences were like this…!
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk
- 0333 999 9817
4,9
Uitstekend
4K reviews
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It's nice to have a salesperson that…
It's nice to have a salesperson that knows what they are doing. Martin knew the showroom, knew the products and knew what we were after. He was brilliant.
9 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great experience always helpful and no pushy sales
Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had.
Left us to decide and then was happy to comeback and answer more questions. Really approachable member of staff, great service, great memory, could describe the sofa we previously bought from DFS. Only by coincidence as we were processing our order Ali discovered he made the sale to us 10yrs ago!
9 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Our sales advisor Ali was superb
Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obvious in terms of the quality compared to other places.
9 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ali met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful & knowledgable service with…
Helpful & knowledgable service with great selections within the ranges offered.
9 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very efficient
8 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great choice of sofas
Great choice of sofas. Salesman was knowledgable and helpful and left us to browse. Attentive without being pushy.
8 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful staff
The gentleman who helped us was very friendly and knowledgeble and did not make us feel pressured
7 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ali was excellent
Ali was excellent. Very knowledgeable. Told him what I was looking and took me to the perfect furniture. He went through the different fabrics and explained the difference. Whole experience of buying a new sofa was made easy.
6 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Professional and Friendly
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure our furniture would fit first and wanted us to follow through with her so we could cancel until we were 100% sure. Highly recommend
4 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Choosing my sofa
As soon as I walked through the door the first sofa I saw I fell in love with.
Gary came along & asked if I needed any help.
I said I was just browsing to start with. He then offered me a drink,which I gladly accepted.
Garyleft me to have a browse,which was lovely. But was also nearby if I needed to ask him anything.
No harassment,no pestering me,unlike other stores.
Had a good look around at some lovely sofas but I was drawn back to the first one.
Gary was extremely helpful with everything,any question I asked was answered honestly.
He was full of useful imformation & not,excuse my language,the usual bullshit!
From start to finish all ran smoothly & I came away a very satisfied customer.
10 out of 10 for Gary.
Thankyou
Mandy Wilson
6 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Gary met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales consultant was very helpful…
The sales consultant was very helpful and gave useful information on the type of sofa and chair we required a very professional experience
5 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
All round great deal!
I had a really good experience with Ali at DFS Cambridge. He was so friendly and helpful, and made everything really easy without being pushy. I was really happy with the deal I got, and having the option of interest-free credit made it much more affordable for me.
I also decided to take out the 5-year spills and stains cover, as it gives me peace of mind knowing the sofa is protected. Overall, I’m really pleased with the service and would definitely recommend asking for Ali if you’re shopping at DFS Cambridge!
3 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great friendly staff who helped us to…
Great friendly staff who helped us to review all our options, not rushed or pressured at any point and they had lots of time for us
4 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
very friendly and helpful
27 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
My wife and I were helped by Gary
My wife and I were helped by Gary. He was extremely helpful and clearly knowledgable based on years of experience. His advice was very sound and his whole approach was to be around when needed without being intrusive or pushy. We really appreciated his help.
3 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Nice experience at DFS
Martin was a very lovely salesman not pushing for a sale went through all the jist of everything like an expert and he made coffee, we came away with two leather three seater sofa's and a foot stool and we got it for a very good price and not as expensive as i thought it would be....very happy A++
2 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Had a great experience with Ali and the…
Had a great experience with Ali and the team helping me pick out our sofa
2 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were welcomed in to the store and…
We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.
2 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Gary was very helpful straight to the…
Gary was very helpful straight to the point and made ordering and picking the sofa easy.
1 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The salesman was great
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10
1 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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