We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Toon meer
Bedrijf heeft geantwoord
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Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Toon meer
Bedrijf heeft geantwoord
Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... Toon meer
Bedrijf heeft geantwoord
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk
- 0333 999 9817
4,9
Uitstekend
4K reviews
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Gary was very helpful straight to the…
Gary was very helpful straight to the point and made ordering and picking the sofa easy.
1 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The salesman was great
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10
1 augustus 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful efficient staff
1 augustus 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Customwr care and fully imformed
Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs
29 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Purchase of Living Room furniture
Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery
25 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good sales man good at his job
26 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Ali was great 5*
Ali was great, expert knowledge, no upselling. We even considered some more expensive products but rather than up-sell, he gave us his expert advice and explained why the option we had chosen was in fact better. Kids also enjoyed him making hot chocolates for them. The shop and all staff was welcoming & friendly. No better place to look through a great range of products with highly knowledgeable staff.
26 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello Jamie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good service
Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.
27 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales experience.…
A very helpful and friendly sales advisor made the whole experience of choosing and buying my sofa a really enjoyable and exciting interlude. I was also impressed by the choice and colours available.
24 juli 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Friendly experience from the moment we…
Friendly experience from the moment we walked in, great knowledgeable advice from the assistant and her manager Jane
25 juli 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Gary was fantastic so helpful full of…
Gary was fantastic so helpful full of knowledge I think he should be promoted if I could I would give him 11 stars
25 juli 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went to visit your store in Cambridge…
Went to visit your store in Cambridge and was very pleased with the people who attend my purchase found them to be extremely helpful polite and friendly when explaining their policy’s and purchasing my item can’t thank them enough for making it such a pleasure to shop there
24 juli 2026
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Knowledge of products
We had visited the store twice before and had mostly made our minds up as to what we wanted to purchase. Staff were welcoming and knowledgable and we purchased more than we had agreed on - sign of a good salesperson
24 juli 2026
Antwoord van DFS Furniture - Cambridge
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good service
23 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We have had an amazing time speaking…
We have had an amazing time speaking with Eleni! She gave us every detail we needed to know and was overall a very positive experience. Me and my partner would like to give her a huge thank you ☺️ .
22 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great Experience
Staff member Gary was fantastic and very welcoming. He let us take our time, and was accommodating to our needs. In fact, he knew exactly what we did need!
An excellent, no-pressure experience all round; would highly recommend.
20 juli 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
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