We had an amazing experience at DFS with Gary. He was absolutely lovely, friendly and incredibly helpful from start to finish. He took the time to listen to what we were looking for, answered all of... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
"Shopping at DFS was an absolute pleasure. The team was incredibly friendly, attentive, and genuinely interested in helping us find the right sofa. They explained everything clearly and gave us space... Toon meer
Gary introduced himself to us in a friendly manner and offered us refreshments. He asked a few questions of us and listened carefully, this enabled him to show us the sofas that met our requirements.... Toon meer
Bedrijf heeft geantwoord
All the sales people who helped us decide over a period of months were helpful, informative and not pushy. We really appreciated that and it took all the pressure put of an expensive purchase.
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
442 Newmarket Road, CB5 8JL, Cambridge, Verenigd Koninkrijk
- 0333 999 9817
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service went above
Great customer service went above and beyond to help us find the right sofa as the sizing was awkward but found the sofa we’ve been waiting for!
27 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello Shelby,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience at Cambridge DFS
I had an amazing experience when I visited the store at the weekend. Very attentive staff, lots of patience and very helpful. Gary and Eliza were lovely, offered me a coffee and was happy to help me visualise the furniture for my room. I’m a very happy customer and would highly recommend. Thank you
24 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello Angelique,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gary & Eliza.
Kind regards,
Lia
DFS Customer Support
We was met by a Gentleman who was very…
We was met by a Gentleman who was very friendly and helped us out with his very professional manner and made us feel comfortable making a choice with his extensive knowledge of what we needed.
25 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa and can’t wait to receive them.
25 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Ali knew his stuff understood our needs…
Ali knew his stuff understood our needs and helped us find the sofa we wanted
25 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Ali was a really helpful member of the…
Ali was a really helpful member of the team, clearly knew what he was talking about and really convinced us on the right sofa
23 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thanks for your lovely feedback, we’re glad to hear Ali met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Gary made our visit today
Gary made our visit today. We came to look at a certain sofa which wasn’t in the store. However he showed us sofas which were similar. His product knowledge from his previous roles in upholstery and repairs ment that he answered all our questions in detail and at no point felt like a pushy sales person. As a result we have bought a sofa which will suit our needs perfectly and the whole thing was a pleasure. Thank you for taking the time today to make sure we bought a sofa that was going to be fit for purpose.
25 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience today with Ali
Great experience today with Ali
Very much looking forward to receiving our new sofa!
25 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good and knowledgeable sales person
22 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello Dennis,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Couch Purchase
Abul helped our family out purchasing a couch and our experience with him was fantastic. All of the furniture in the store was very comfortable but Abul was so detailed in asking what we need and explained everything about the fabric types. 10 out of 10 for overall experience.
24 mei 2026
Antwoord van DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Good selection of sofas
Lovely selection of sofas and great customer service to help narrow down choice and buy a new corner sofa
24 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
I was so pleased with the help I…
I was so pleased with the help I received. So helpful and really new new what was best for me. Thankyou
23 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful.
16 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent sales rep
Sales rep (I think he said his name was Ali) was really helpful and provided great insight into products/materials. Really pleased with the service.
23 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Ali always a… excellent service
Excellent service from Ali always a pleasure to talk to him and he’s very honest salesman
No hassling For Sale just chat through the process and advise the best way forward is bought from you before and always try and use Ali as he’s a nice guy
23 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very nice comfortable sofa
Very nice comfortable sofa. The sales representative was very good and thorough in explaining the sofa and aftercare instructions. Great service overall.
23 mei 2026
Antwoord van DFS Furniture - Cambridge
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Cambridge
Hello Shelley,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Friendly helpful service
Friendly helpful service, easy to make orders online and easy access to online account.
21 mei 2026
Antwoord van DFS Furniture - Cambridge
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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