DFS Furniture - Chester Reviews 

Tommy was our sales representative. He was friendly, knowledgeable and a great new asset to DFS.

The staff were excellent and very friendly let look around first before we made our minds up, the young lady we dealt with was excellent and very knowledgeable about your furniture the hole experience was great thanks very much.

Amazing service, Jay in the Chester store was brilliant, really helpful and friendly. Exceptional customer service and made us a lovely coffee and my little boy a hot chocolate which he loved 🥰

Sales Rep Jay was very helpful and professional. She guided us through the buying process and provided all the information we needed.

An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose,
that the sale went through effortlessly.

Thanks Matt & DFS
Regards Alan

I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all. He took the time to listen to what I was looking for, answered all my questions and made the whole process so easy and stress-free.

Tommy went above and beyond to make sure I was happy with my choice, and his customer service was absolutely brilliant. It’s not often you come across someone who genuinely cares about giving customers a great experience.

Thank you, Tommy, for all your help — I’m so excited for my new sofa! 😊🛋️ I would definitely recommend Tommy to anyone visiting DFS!

The young man that dealt with us was very helpful and knowledgeable. Despite being with the company a short period of time. We wouldn't hesitate in recommending the salesman and DFS to friends and family.

Good advice when needed
Staff friendly but not pushy which makes for a better experience when looking for furniture

Aaron jones was amazing and very helpful in pointing us in the correct direction, he also
Made the process of buying furniture so helpful and easy

Very friendly staff, was able to look around with out being harassed but knew help was available if needed.
Greg was very helpful and knowledgeable told us everything we needed to know regarding our order, what to expect and when. Would highly recommend.

Graham and Michele provided excellent customer service and were extremely informative and helpful.

Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed including protection cover for my new sofa. Matt is definitely a asset to the company. Thank you for today
Very Happy Customer .

Gregory was very informative and helped us select a suitable sofa for my Mums mobility needs and advised well on electrical recliners and aftercare. Very polite and helpful, appreciate the help

Excellent service and everything excellently explained.Well done ✅

Great service from jay very knowledgeable and helpful

Good service with polite and knowledgeable staff.

Good clean layout easy to navigate round. Friendly but professional service by Mat who gave clear explanation of the items we were interested in. This included care of the item delivery options payment options etc. No pressure just a relaxed and comfortable chat giving plenty of opportunity to ask questions

Good display layout. Helpful staff. Clear explanation of the items we were interested in including care for the fabric etc.

really lovely and helpful

Great experience in store. Tommy was a great help to us and very knowledgeable in all the products. Made a comfortable experience for us buying a sofa for our first home!