I visited DFS today to look for a sofa and was assisted by a lovely lady called Scarlett. She was extremely helpful, polite, and professional throughout my visit. She took the time to answer all of my... Toon meer
Locatie
Wijzig locatieCorporation Street, Units C & D Boundary Retail Park, BB8 8LB Colne, GB
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Lees wat reviewers zeggen
We walked in and was given a nice welcome by Faz and was told if we need anything just to ask. That is what we like very much and we relaxed and was able to shop she answered our questions confidently... Toon meer
Bedrijf heeft geantwoord
Excellent customer service from Farzana at the Colne branch. She gave us advice, space and time to help our decision. The choices and quality were great!
Bedrijf heeft geantwoord
Very helpful staff - NOT pushy , which is a huge relief! Second visit of the day as we had other stores to compare other sofas with . The very wonderful Faz at Colne dealt with us and the purchase . V... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Corporation Street, Units C & D Boundary Retail Park, BB8 8LB, Colne, Verenigd Koninkrijk
- 0333 999 9832
4,9
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service from Tahseen was…
The customer service from Tahseen was brilliant throughout - he was throughly polite and his knowledge on the products was comprehensive which reflected in his advice. 5 star - an asset to the company
17 juli 2026
Antwoord van DFS Furniture - Colne
Hello Muhammad,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Good service
Very good clear communication, hassle free experience purchased a sofa with 15minutes.
21 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
From the moment we walked in we were…
From the moment we walked in we were greeted with respect and no hassle whatsoever and invited to look at our own pace
19 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Good customer service
19 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Totally great experience the staff were…
Totally great experience the staff were brilliant and had a good understanding off the products and after care for your new sette highly recommended.
18 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fantastic selection of sofas and excellent customer service!
Fantastic selection of sofas. Brilliant Sales Person Faz was a credit to the Colne store. She delivered excellent customer service and we left pleased with our purchase. Thanks x
15 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
I have purchased lounge furniture from…
I have purchased lounge furniture from DFS several times over the years. I have given (9) as I have not yet received my new furniture and my choice has electric reclining and charging point which I have not used before.
13 juli 2026
Antwoord van DFS Furniture - Colne
Hello Loretta,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great sofa
Great sofa, but the best part was the amazing customer service. The lovely lady who helped me was friendly, charming, and made the whole experience much more enjoyable. Excellent service!
12 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Taseem was a great help
Taseem was a great help, excellent customer service honest and trustworthy attitude. Sofa is very nice.
12 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very good staff
11 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Faz was efficient and more than helpful
11 juli 2026
Antwoord van DFS Furniture - Colne
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great staff no stress no pestering just…
Great staff no stress no pestering just polite and friendly environment
10 juli 2026
Antwoord van DFS Furniture - Colne
Hello William,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Colne
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Scarlett was very polite and…
Scarlett was very polite and informative of the product I purchased, shes an asset to your company
9 juli 2026
Antwoord van DFS Furniture - Colne
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Lovely armchair in good condition
Lovely armchair in good condition. Delivered as promised. Friendly and efficient.
29 juni 2026
Antwoord van DFS Furniture - Colne
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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