We were very impressed and grateful for the help and advice provided by our salesman (sorry I forgot his name, but he'd just been off for 3 months for a knee operation). He was knowledgeable and profe... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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Lees wat reviewers zeggen
We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure. After... Toon meer
Bedrijf heeft geantwoord
Good choice of furniture which made it hard to decide on one but Lee patiently explained all features and we are confident we've got the one we wanted. Not at all 'pushy' as we feared from experience... Toon meer
Bedrijf heeft geantwoord
Great experience Lee was brilliant. He was helpful and helped us make the right choice as we was unsure on size and direction. He was very clear and explained clearly what we needed to know. Would hig... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Verenigd Koninkrijk
- 0333 999 9738
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sam was great and and really helpful
Sam was great and and really helpful
So welcoming
18 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Chris,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Great customer service
On entering the store the welcome was friendly with an offer of help without being overpowering. The sales person offered assistance immediately after advising of our requirements and showed 2 options for our needs. No recommendation was given but allowed us to make a decision based on trying each product. Once selected the process to purchase was explained I simple terminal we understood exactly what our options were. The purchase was concluded after being advised of all the extras available to us. The transaction was done efficiently, professionally but in a relaxed manner.
18 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Mr Chapman,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good quality furniture and no pushy…
Good quality furniture and no pushy sales people. We were left to look around as long as we wanted and when we were ready to buy, the sales lady was brilliant. Would recommend.
17 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I was surprised by what a lovely…
I was surprised by what a lovely selection of furniture & a variety of colour options, too choose from & excellent service from April, who was very friendly & explained everything, we had a most enjoyable experience.
17 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Gary was very polite and helpful and …
Gary was very polite and helpful and got us what we wanted
16 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful had a good experience…
Very helpful had a good experience brought the sofas we wanted his knowledge was good overall a successful day for us
Thank you
15 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The lady assistant was very helpful.
The lady assistant was very helpful and knowledgeable about the products that we were interested in.
15 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Was left to ourselves to look around…
Was left to ourselves to look around the showroom with no pressure. Eventually we had made our choice, the sales person wasn't over powering and helped us with our questions about the sofa we have chosen to buy. Gave us plenty of info and the process was quick and easy.
14 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Mark,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
I spoke with Louise who handled my…
I spoke with Louise who handled my order with great intent, and answered all my questions carefully.
14 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Tony,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic experience
Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole process making it really easy to deal with him.
Great team at Darley Dale, Thank You
12 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Thomas,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jade.
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, April talked us through different types of three piece suites and helped us decide which was best for us.She talked us through the care plan and insurance thoroughly. April made it a great experience thankyou.
11 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Wide choice of sofas
We were impressed by the number of sofas in the showroom and enjoyed walking round. The staff were very friendly and knowledgeable and were able to guide us to the sofa we eventually bought.
9 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly helpful staff…
I had advice and assistance from your staff at Darley Dale outlet, particularly Gary who helped me choose the best option for my sofa requirements. Very friendly and informative throughout
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing experience
Amazing friendly staff very helpful and a special mentio to Gary who sorted our sofa very friendly helpful and professional would definitely be buying or next sofa from these
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff friendly - easy buying process
Staff friendly - went through options and paperwork to make sure we were happy with everything - not overbearing or pushy - just talked through styles and colour options with clear pricing
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
1 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Lee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello Jill,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was more than helpful and…
The staff was more than helpful and happy to answer all our questions, very professional
7 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Mr Vardy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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