Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieDale Road South, Warney Brook Furniture Centre, DE4 2ET Darley Dale, GB
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Lees wat reviewers zeggen
Excellent service, April talked us through different types of three piece suites and helped us decide which was best for us.She talked us through the care plan and insurance thoroughly. April made it... Toon meer
Bedrijf heeft geantwoord
Met at the door and shown directly to the type of product we were interested in. The products were well demonstrated and alternatives were considered. We were given time to reflect and an opport... Toon meer
Bedrijf heeft geantwoord
Staff friendly - went through options and paperwork to make sure we were happy with everything - not overbearing or pushy - just talked through styles and colour options with clear pricing
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Dale Road South, Warney Brook Furniture Centre, DE4 2ET, Darley Dale, Verenigd Koninkrijk
- 0333 999 9738
4,9
Uitstekend
4K reviews
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Fantastic experience
Jade Archer really looked after us in the showroom, following this there were follow up questions which she promptly answered and finally Lee Mason dealt with the purchase and went through the whole process making it really easy to deal with him.
Great team at Darley Dale, Thank You
12 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Thomas,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jade.
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, April talked us through different types of three piece suites and helped us decide which was best for us.She talked us through the care plan and insurance thoroughly. April made it a great experience thankyou.
11 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Wide choice of sofas
We were impressed by the number of sofas in the showroom and enjoyed walking round. The staff were very friendly and knowledgeable and were able to guide us to the sofa we eventually bought.
9 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very friendly helpful staff…
I had advice and assistance from your staff at Darley Dale outlet, particularly Gary who helped me choose the best option for my sofa requirements. Very friendly and informative throughout
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Amazing experience
Amazing friendly staff very helpful and a special mentio to Gary who sorted our sofa very friendly helpful and professional would definitely be buying or next sofa from these
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Staff friendly - easy buying process
Staff friendly - went through options and paperwork to make sure we were happy with everything - not overbearing or pushy - just talked through styles and colour options with clear pricing
8 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly helpful staff
1 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Lee,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello Jill,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was more than helpful and…
The staff was more than helpful and happy to answer all our questions, very professional
7 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Mr Vardy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Recommended
Lots to look at, Gary was very knowledgeable about furniture we were looking at. We didn't feel rushed in any way. Warm welcome. Great choice.
It couldn't have been better
1 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello Martin,
Thanks for your lovely feedback, we’re glad to hear Gary met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We were able to have a very good look…
We were able to have a very good look around without being pushed into a speedy purchase
6 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello James,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very friendly and helpful staff
6 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great representative who was fully…
Great representative who was fully knowledgeable about the item and made us feel very comfortable. Gary could not do enough to help us through the buying process and after care products.
4 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Gary spent a great deal of time helping…
Gary spent a great deal of time helping us to decide on a new suite. He was very courteous and pleasant. W
4 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. Gary was really helpful and informative. Really pleased. Just can’t wait for my furniture now.
4 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
New Stowen sofas
Alan the Salesman at the Darley Dale store was attentive, helpful and efficient.
2 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
As soon as we entered DFS assistant…thanks to Gary for all your professionalism today
As soon as we entered DFS assistant Gary welcomed us, he asked if he could help, we explained what we were looking for, he was very polite and friendly, he gave us directions but said l am about if you need me, he was so helpful and kind, once we had decided on a lovely soft he asked us to sit down on the furniture we were buying, he offered refreshments, we chatted, he was absolutely amazing, he didn't rush us, he made us feel so relaxed, Gary is certainly brilliant at his job, he presented as very clean, smart and knowledgeable, he demonstrated the sofa, he made sure we understood what we were paying for, I honestly think if it wasn't for his kindness we may have looked elsewhere for comparisons, top marks Gary and many thanks for today
2 augustus 2026
Antwoord van DFS Furniture - Darley Dale
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine E
DFS Central Customer Support
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