DFS Furniture - Darley Dale Reviews 

Very friendly, excellent service. Thank you

The layout of the store and the very friendly and helpful staff

April was our salesperson today. She introduced herself to us, gave us advice on what we told her we were looking for and left us to browse. We went to find her once we had chosen. She was helpful, approachable and in no way 'pushy'. Our thanks to April for a smooth and comfortable experience.

We were met with a welcoming smile by a lady named Rachel. She first asked our requirements and then explained the layout of the showrooms. She took time with us to ask questions. She then led us through a couple of the showrooms explaining the clear pricing and details of the suites. Rachel did not pressure us but did make sure that what we were looking for was available and asked us if we wanted to look around by ourselves. Which gave my wife and myself opportunity to discuss what we had seen and decide what we wanted. After a short time Rachel returned and she was pleased to find we had decided to purchase a lovely three piece suite and rug. She spent time explaining and ensuring that order and details were correct and also about delivery. Another colleague of DFS cross checked the order. The payment went through with no problems.
We have trade with DFS from the early days when you set up in Darley Dale. Today Your Showroom and products looked great and Staff were very friendly and professional.
Thank you.
Terry & Pam Whetton

Very helpful, not pushy at all, explained everything well, nice showroom and good quality furniture.

We approached april who was very busy but told us she'd got back to us which she did .Very pleasant experience informative and efficient. Would highly recommend the place .

Jade was very personable and not pushy. Very will to answer questions asked

Generally a good experience but acoustics are poor in the building; my husband uses hearing aids and a couple nearby were talking very loudly to one of the staff so he struggled to hear our conversation

Absolutely brilliant, we were not hassled by sales people, we were left to look at our own pace and once we had made our decision we were looked after exceedingly well. From making the decision to payment to delivery plan it was a very enjoyable experience and we are very excited to get our new sofa in a few weeks .

Very helpful customer service made purchasing my sofa quick and easy.

We knew what we wanted and the salesperson took us through the procedure simply and with no fuss or pressure.

Good explanation of all options

Very pleased with the purchasing experience we received on visiting your Darley Dale store. Plenty of choice to suit any budget. Staff informative and helpful a pleasure to deal with!

Customer service from Lee was exceptional! He is a credit to DFS. He was friendly and very patient, answered all our questions and more! He allowed us time to discuss any issues and to pick the correct sofa to fit in our room.

Gary was extremely helpful explained everything well and in detail and such a nice guy

We were greeted on entering the building and then left the look around. We were asked if we needed any help, after replying that we were just looking again left to look around at our leisure.
After deciding on some furniture there was a gentleman soon with us to take us through the ordering process. He was polite, chatty and gave us all the information we wanted. The service was excellent.

Received friendly, competent and informative service from Gary which made our experience at DFS a pleasure.

We were able to browse around on our own but when we needed assistance Gary was very helpful & polite.

Very helpful lady. Told us all we needed to know

Great customer service. Made to feel so welcome. Went through all information throughout and made sure we understood everything.