I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Derby DFS and we spoke to Tasinah who was very nice. She sorted us out nicely with our new sofa for delivery in about a week. This to replace a previous DFS sofa from 2017 but the one we have ordered... Toon meer
Bedrijf heeft geantwoord
We had a wonderful Experience with Nikki in Derby dfs was really wonderful and she really helped in finding our sofas and mattress for our new home. Thank you Nikki
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Verenigd Koninkrijk
- 0333 999 9818
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - Derby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
1 juni 2026
Antwoord van DFS Furniture - Derby
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
What a lovely experience
What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.
31 mei 2026
Antwoord van DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Derby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were greeted with a lovely young man…
We were greeted with a lovely young man called Dominic.. So Very helpful in every way..
29 april 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Was made to feel welcome was not pushy…
Was made to feel welcome was not pushy and explained everything well gave me space to look around and make my decision on my own. When it came to making my order everything was extremely easy and explained well.
28 mei 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was looked after splendidly
Was looked after splendidly, was a kind person who brews a nice chocolate and coffee lol.
Was very knowledgeable and thorough.
Was a pleasure buying a corner suite.
28 mei 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Incredibly helpful staff
While I already knew the sofa I wanted, Courtney at the Derby Meteor store was a massive help with my purchase. He took the time to run through the best layout possible and answered all my questions prior to purchase. Massive thanks.
26 mei 2026
Antwoord van DFS Furniture - Derby
Hello Scott,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Nicola was a really friendly
Nicola was a really friendly , knowledgeable and efficient sales assistant that helped make the sale a fun experiance
25 mei 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
My experience as normal with Sunny at…
My experience as normal with Sunny at Derby Meteor centre DFS amazing. I have been coming here for about 20 years now and have I had Sunny do my order or the manager Michael and have always had a professional experience with either of them and will not go anywhere else to order my Furniture. Thank you both as always 10/10.
23 mei 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great selection of Sofas
Great selection of Sofas, the lady that dealt with us was very informative, helpful and understood our needs with no pressure, showed us so many different options of colours, style and material. Took us 3 trips but have finally decided to go for 2 x 3 seater Sofas
21 mei 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sales lady Amie was very helpfull…
Sales lady Amie was very helpfull without being pushy.
She understood our requirements and gave good advice.
19 mei 2026
Antwoord van DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS are the best
DFS are the best. Their furniture is of the highest quality and are very durable. It looks great in our home.
18 januari 2026
Antwoord van DFS Furniture - Derby
Good morning Paul,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Wayne was very knowledgeable
Wayne was very knowledgeable, succinct and helpful. The whole process was seamless. Thank you so much!
19 mei 2026
Antwoord van DFS Furniture - Derby
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Absolutely brilliant
18 april 2026
Antwoord van DFS Furniture - Derby
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Derby
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff will ask if you need help and if…
Staff will ask if you need help and if you don't they leave you to browse at leisure . They are very pleasant and easy to talk to and make you feel comfortable would recommend to others .
17 mei 2026
Antwoord van DFS Furniture - Derby
Good afternoon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I always enjoy coming to Dfs for good…
I always enjoy coming to Dfs for good quality sofas. The staff was friendly and informative. Great value.
16 mei 2026
Antwoord van DFS Furniture - Derby
Good morning Jean,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.