I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Derby DFS and we spoke to Tasinah who was very nice. She sorted us out nicely with our new sofa for delivery in about a week. This to replace a previous DFS sofa from 2017 but the one we have ordered... Toon meer
Bedrijf heeft geantwoord
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Toon meer
Bedrijf heeft geantwoord
Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Verenigd Koninkrijk
- 0333 999 9818
4,9
Uitstekend
4K reviews
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Derby DFS and we spoke to Tasinah who…
Derby DFS and we spoke to Tasinah who was very nice. She sorted us out nicely with our new sofa for delivery in about a week. This to replace a previous DFS sofa from 2017 but the one we have ordered is not quite as long so will give us easier options to move it around in our room.
19 augustus 2026
Antwoord van DFS Furniture - Derby
Hello Michael,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Dominic was amazing
Dominic (staff) was very welcoming and helpful. Discussed all options and made everything clear which supported us to make the right decision
18 augustus 2026
Antwoord van DFS Furniture - Derby
Hello Garry,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The lady who looked after us was very…
The lady who looked after us was very helpful. Explained everything that they could offer for our new sofa
17 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant was very helpful and we got exactly what we wanted…
The assistant was very helpful and we got exactly what we wanted.
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Left to select ,no pushy sales
Left to select ,no pushy sales
When asked for help sales person Nikki was brilliant
Couldn't do enough even down to tea and coffee
No rush no hard sales pitch
Felt ar ease for the hole experience
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Just the right amount of engagement
Just the right amount of engagement. Enough to help me decide and not feel pressured. Gave lots of options and worked out what was right for us.
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Wayne was fantastic
Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derby
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Quick and easy process
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
I recently bought a sofa from DFS and I…
I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made the whole process so easy and stress-free.
I’m sorry I forgot her name, but I remember she is 42, so I hope she knows this review is about her! She really deserves recognition for her excellent customer service. Thank you so much for all your help! ❤️
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful sales assistant.
Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sales. Very happy with the service today.
16 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very efficient and knowledgeable
Very efficient and knowledgeable, 10/10 salesmanship
15 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great member of staff helped us…
Great member of staff helped us thoroughly and look at all the options! Thanks
15 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Derby
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Derby
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Derby
Hello Sarah,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service, couldn't have been more helpful.
14 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very nice person and excellent way of…
Very nice person and excellent way of explaining everything excellent alrould
13 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very easy purchase
Very easy purchase, sales person was great didn’t hard sell but advised best options for our specific need.
10 augustus 2026
Antwoord van DFS Furniture - Derby
Hello Ian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I picked up 2 ex-display lamps from DFS…
I picked up 2 ex-display lamps from DFS in Derby. The service was fast and efficient, the staff member Michael was great and help us make our final choices. Well done keep up the fantastic service.
10 augustus 2026
Antwoord van DFS Furniture - Derby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
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