DFS Furniture - Derby Reviews 3.665

TrustScore 5 uit 5

4,9

Mansfield Road, Meteor Centre, DE21 4SY Derby, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tasinah made our experience comfortable and relaxed. We attended with our 5 year old so you can imagine keeping her entertained whilst picking our sofa was difficult! All our questions were answered,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Tasinah was a huge help when choosing our new sofa, she went above and beyond with us but also our 5 year old daughter. She made such an effort would recommend her 100 times over. If you need anything... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We didn't feel under pressure to buy and we was informed of the product in a detailed way This enabled us to make the decision to buy the furniture The person who served me and my husband was calle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking for a chair to compliment a leather sofa bought from DFS a few years back. Met by Sunny who was pleasant, enthusiastic and helpful, but without being pushy. After deciding to buy a parti... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Mansfield Road, Meteor Centre, DE21 4SY, Derby, Verenigd Koninkrijk

  • 0333 999 9818

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Very happy with sunny helpful polite…

Very happy with sunny helpful polite and new her products 😀

27 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly and approachable

Very friendly and approachable . Knowledgeable and with a “can do” attitude .

27 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

left to browse in peace

left to browse in peace. when we were ready for some advise the assistant was very friendly and helpful. 10/10

26 juni 2026
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Antwoord van DFS Furniture - Derby

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly explained everything so…

Very friendly explained everything so it was easy to understand. Was very patient and answered all questions.

26 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Courtney from start to finish was…

Courtney from start to finish was amazing. Excellent sofa knowledge and great customer service. Relaxed and not pushy. Thank you for your service I would highly recommend.

24 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Courtney was very experienced and…

Courtney was very experienced and helped us with sizes and measurements he was very knowledgeable about the sofa’s.
Very satisfied with the service we received and are looking forward to receiving our sofas.

16 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

Good selection of Sofa's ,leather &…

Good selection of Sofa's ,leather & fabric.Recliner ,manual & electrical.Good pleasant service

13 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

Very helpful and efficient because i…

Very helpful and efficient because i wanted to get home after work without spending to much time at the store.

8 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Got spoken to by a lovely sales man

Got spoken to by a lovely sales man, no pressure at all and he most definitely knew exactly what he was talking about when it came to sofas, excellent knowledge and excellent customer service.

21 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We purchased our sofa from Courtney at…

We purchased our sofa from Courtney at the Derby branch he was friendly, knowledgeable and very approachable.

21 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Kinds Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good product, professional service

I was looking for a chair to compliment a leather sofa bought from DFS a few years back. Met by Sunny who was pleasant, enthusiastic and helpful, but without being pushy. After deciding to buy a particular chair Sunny completed the sale with further information, and advice and the whole matter was dealt with in a professional, and friendly manner. I would have no hesitation in dealing with Sunny and DFS again.

20 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, very good knowledge of products and what would be best suited for my needs

20 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Tasinah, Coffee and Comfort…

Tasinah made our experience comfortable and relaxed. We attended with our 5 year old so you can imagine keeping her entertained whilst picking our sofa was difficult! All our questions were answered, and at no time did we feel rushed or pressured. Thanks for the help. PS… decent coffee as well. 👍🏻

20 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Tasinah was a huge help when choosing…

Tasinah was a huge help when choosing our new sofa, she went above and beyond with us but also our 5 year old daughter. She made such an effort would recommend her 100 times over. If you need anything at all from dfs then ask for Tasinah

20 juni 2026
Review zonder uitnodiging
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The service i received buying my sofa…

The service i received buying my sofa was fantastic. I'm very pleased and can't wait to receive my sofa.

13 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We didn't feel under pressure to buy…

We didn't feel under pressure to buy and we was informed of the product in a detailed way
This enabled us to make the decision to buy the furniture
The person who served me and my husband was called Suni and her customer service was really good
Overall my experience was excellent and I'm looking forward to my new furniture

19 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Nicky was lovely & sorted exactly what…

Nicky was lovely & sorted exactly what I wanted happily

18 juni 2026
Logo DFS Furniture - Derby

Antwoord van DFS Furniture - Derby

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

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