Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Toon meer
Bedrijf heeft geantwoord
Had a lovely experience in Exeter DFS today ,was very friendly and helpfully . Helped me choose my new bed and mattress ,we always buy our sofa's from DFS and always had great experience . Thanks to... Toon meer
Bedrijf heeft geantwoord
We entered the store at opening time and each person that walked through the store was greeted professionally. Myself and my son browsed the sofas before taking a seat on one we liked the most. Mar... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Verenigd Koninkrijk
- 0333 999 9816
4,9
Uitstekend
4K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Heather was very helpful and kind
Heather was very helpful and kind. She went through the whole process with me and ensured I was happy. She was informative and made sure I understood everything.
7 juli 2026
Antwoord van DFS Furniture - Exeter
Hello Bryony,
We are really grateful for your kind words and for sharing your experience in our store with Heather. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The sale person no pressure clear info
The sale person no pressure clear info. I knew what I wanted and they provided me the service.
30 juni 2026
Antwoord van DFS Furniture - Exeter
Hello Denis,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
We visited your Exeter store and Curtis…
We visited your Exeter store and Curtis was amazing - so helpful and knowledgeable.
We give him a 10/10 score !
6 juli 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Professional and efficient service
Professional and efficient service. Mark, the salesperson, was clear and precise and made everything clear in advance.
5 juli 2026
Antwoord van DFS Furniture - Exeter
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Fast selection/order put through and…
Fast selection/order put through and good customer service
4 juli 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Highly recommended
Marcus was extremely friendly, helpful and professional, as was his colleague whom we met briefly. He was able to provide full information about the product and extras we could have without being ‘pushy’. He also allowed us to borrow the fabric swatches so that we could go to the carpet store nearby to choose a carpet to match our choice of sofa before we made the purchase.
There were plenty of options/styles/colours of sofas to choose from and the showroom was laid out well.
Overall a great experience and we left extremely happy with our choice. Would definitely recommend this store.
4 juli 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Great experience
We had the full attention of the extremely knowledgeable sales assistant Jane who was wonderful.
She made it a truly pleasant shopping experience. We would not hesitate to recommend her.
1 juli 2026
Antwoord van DFS Furniture - Exeter
Hello Barry,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
The staff at the Exeter store were all…super helpful.
The staff at the Exeter store were all helpful and took the time to assess my needs before showing me a range of compact sofas.
1 juli 2026
Antwoord van DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful man
Very helpful man. Helped me make up my mind on colour and material of sofa and found a rug for me too. Thanks
1 juli 2026
Antwoord van DFS Furniture - Exeter
Hello Juliet,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had a great experience shopping at…
We had a great experience shopping at DFS, the staff were attentive but not pushy and allowed us to wander around and try out sofas at our own leisure, only popping by occasionally to give any more information should we need/want it. We ended up coming back to order a sofa which was a very reasonable price for the quality/size. The process too was extremely easy and again, we were well informed during that process. Even during any upsells in the checkout process, it never felt pushy, only informative. We would absolutely recommend and shop here again if we needed to.
29 juni 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, offered the extras available with the purchase, but not pushy. A good experience.
21 juni 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Matt was fantastic
Matt was fantastic not only when we first met him but he also recommended some local retailers for other parts of the work and remembered us when we came back in again. A really sensible and helpful approach to selling a sofa.
27 juni 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Buying a sofa made easy
Buying a sofa made easy, Jane was an absolute star! All round great experience with amazing customer service.
26 juni 2026
Antwoord van DFS Furniture - Exeter
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Jane.
Kind Regards,
Jordan
DFS Customer Support
the help that you get is help i will be…
the help that you get is help i will be going back to order settee from dfs
18 juni 2026
Antwoord van DFS Furniture - Exeter
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.