DFS Furniture - Farnborough Reviews 

5.172
TrustScore 5 uit 5

4,9

Solartron Road, Unit 1, GU14 7QJ Farnborough, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Solartron Road, Unit 1, GU14 7QJ, Farnborough, Verenigd Koninkrijk

  • 0333 999 9815

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(5.172)

99.510 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The lady was very helpful and open…

The lady was very helpful and open about everything explained everything we needed to know

17 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Ben- Farnborough Store

Ben at the Farnborough Store was super accommodating to myself and my partner. He was very approachable, welcomed us into the store. We were set on the Orka sofa and he made the process of buying our first sofa an easy and smooth experience. Dfs should be proud to have a member of staff like him.
Thank you again Ben.

16 juli 2026
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Antwoord van DFS Furniture - Farnborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Customer service

The staff and customer service level was excellent throughout

12 juli 2026
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Antwoord van DFS Furniture - Farnborough

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We visited DFS Farnborough

We visited DFS Farnborough, we were welcomed by a a young guy called Bill. We explained what we were looking for and he pointed out where we should look. We thought we had found roughly what we were looking for, so asked Bill for more info on them. However Bill showed us a new sofa that had just been launch 4 days previously and it was exactly what we were looking for. He was polite, funny, knowledgeable on all the items we asked about and very professional customer service at it's best.

14 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

I recently visited your Farnborough…

I recently visited your Farnborough store and was pleasantly surprised by the excellent service I received. The staff were welcoming, knowledgeable, and genuinely eager to help customers.
In particular, I believe the female member of staff who assisted me was named Sylvia. She was professional, friendly, and extremely helpful throughout my visit. Her knowledge and willingness to go the extra mile made for a very positive experience.
Please pass on my thanks and appreciation to Sylvia and the rest of the team for providing such outstanding customer service.

14 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good choice of sofas

Good choice of sofas, priced competitively & decent sales service. Throw in interest free credit - easy to do business with.

14 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello Jeff,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Get knowledge and understanding

The guy who sold to us, was very friendly and helpful, especially showing us the different configurations on the large screen.

13 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I was left to look around and take my…

I was left to look around and take my time in choosing a settee in peace when I did want help the staff were very friendly and helpful explaining everything to me

13 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Sofa with unmatched service

Ben at the Farnborough store was fantastic. Straight to the point, no pressure selling, kind & knowledgable . We loved the sofa design & looking forward to receiving it .

12 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Perfect experience!

The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!

11 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Farnborough

Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.

11 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

John was the best

John was the best, very informative and helpful.

7 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello Suzanne,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

John

John was very helpful with our needs

7 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

John was extremely helpful and the…

John was extremely helpful and the entire order process was speedy. We had a complete overview of the services offered.

7 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sylvia was helpful and efficient

Sylvia was helpful and efficient, offered us a drink and was a pleasure to engage with

5 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff that attended to us was very…

The staff that attended to us was very kind and helpful. He was really nice and very understanding. I forgot his name but he is an older guy. He has got great personality

6 juli 2026
Logo DFS Furniture - Farnborough

Antwoord van DFS Furniture - Farnborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

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