DFS Furniture - Greenwich Reviews 

1.350
TrustScore 5 uit 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can n... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Verenigd Koninkrijk

  • +443339999777

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.350)

99.510 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent service with care and very good suggestions made by Samira.

25 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very good helpful

Very good helpful
Thank you very much all staffs.

21 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Service was excellent

Service was excellent. Everything was explained to clearly. The lady was smiling and answered questions that was asking. Customer Service was brilliant

22 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Fantastic service and excellent…

Fantastic service and excellent customer service

24 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service from Sameera at DFS

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would lucky to have someone like her on their team.

23 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Exceptional service

Shaz has been very helpful from start till finish. She explained everything to me and has been patient on answering my questions. She has been helpful to me in making my decision.

23 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

really liked the sales worker Sameera…

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

23 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

I am really happy with the customer…

I am really happy with the customer service from a guy called Tom he helped me out with the purchase of my new sofa I highly recommend DFS to anyone that needs a new sofa. I’m over the moon and can not wait to receive my sofa

21 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thanks for your lovely feedback, we’re glad to hear Tom met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful definitely recommend the Charlton DFS, staff great

22 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excepcional customer service

Excepcional customer service, they know the product so they give extraordinary advice and information. They were helpful. Great experience.

22 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

On the first day I visited the store I…

On the first day I visited the store I was greeted by advisor Karema, with a warm smile. She was helpful and very patient in listening to my request and showing me around the store. Excellent customer service.

22 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Supportive staff who didn't "hover".

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering."
Shaz? whom we had met at the initial visit and Tom?with whom we dealt for an actual ( though different) purchase were both excellent. Tom was efficient and supportive in helping me decide on the combination as I was disappointed that, unfortunately, what I actually wanted couldn't fit my space. Thank you.

20 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards

Lorraine E
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Tom who dealt with me was very good at…

Tom who dealt with me was very good at his role he found ways to best accommodate me, was very friendly warm and efficient at his role,,and it was a pleasure meeting him

13 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

We are really happy that Tom met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The guy who helped me was very good he…

The guy who helped me was very good he explained everything we need to know and answer us all our questions
K bayes

20 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Tom is great

Tom is great. Very friendly and helpful

19 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We felt well informed and process was…

We felt well informed and process was smooth and quick. Store assistant was very friendly and professional

16 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Customer Service from Shaz

Great Customer Service from Shaz! Gave us great advice and helped us pick our ideal sofa.

Seamless hassle free experience, would definitely recommend

8 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

my experience was very amazing

my experience was very amazing. the assistant was very good. I just went to have an idea of the sofa and see it physical but he is kindness and his professionalism made me sign up for the sofa

7 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Young lady was incredibly helpful

Young lady was incredibly helpful, friendly and patient, taking the time to understand exactly what I was looking for and giving honest, useful advice without making me feel pressured. Their knowledge and attention to detail made choosing the right sofa so much easier. Excellent customer service from start to finish — highly recommended!

5 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Lovely staff, excellent customer service

Was absolutely a pleasure to talk with Shanna, excellent customer service ,she make me feel exclusive. I get all the information I need for making the best choice on my purchase. Highly recommend from the staff to the management 👍

12 augustus 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello Corina,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

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