DFS Furniture - Greenwich Reviews 

1.355
TrustScore 5 uit 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Verenigd Koninkrijk

  • +443339999777

4,9

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.355)

100.800 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Moe was very very helpful and I think…

Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

27 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

19 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

I had come in the previous week and she…

I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

26 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kerry met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly sales assistant

Very friendly sales assistant, Knew the product, Very helpful

26 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

It was great experience to visit the…

It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

19 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff who attended to us was…

The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

23 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Raj.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Highly recommend store visit if any doubt

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

26 september 2025
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The experience was great and cheerful…

The experience was great and cheerful staff very helpful.

23 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Outstanding Service & Helpful Advice at DFS!

We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.

From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.

What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.

Excellent customer service from start to finish—highly recommend this store!

12 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing experience

Staff were friendly and attentive as well as informative.

Really gave me their time by sitting with me and planning my living room.

Had a very pleasant experience and I’m happy I chose DFS.

20 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello Jasmin,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful

Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

17 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Karima was very professional and…

Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.

Please Say thank you from me.

17 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

This is our 2nd sofa from DFS .

This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

16 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello Mohamed,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Moh gave us a warm and welcoming…

Moh gave us a warm and welcoming greeting as we entered the store. He was attentive and approachable, taking the time to understand our needs while also giving us the freedom and space to explore and choose the sofa that was right for us. His polite manner, excellent communication and genuine willingness to help made our experience at DFS enjoyable and stress-free. We would also like to extend our thanks to the other members of staff who assisted us during our previous visits.

14 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

We’ve purchased a sofabed at DFS…

We’ve purchased a sofabed at DFS Greenwich and we have been treated professionally and kindly by Mo, who explained very well all details, helped us get the right configuration for our needs and guided us through the whole process in a super efficient way. Thanks

12 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sameera at DFS GREENWICH was excellent

Sameera at DFS GREENWICH was excellent. She was very welcoming, respectful, helpful and knowledgeable. Her customer service skills are outstanding.

12 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Mow was very helpfull nothing was to…

Mow was very helpfull nothing was to much trouble he was perlite

12 juli 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

Thank you for your great feedback.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The customer service is exceptional

Customer service was excellent. I felt at ease right through the transaction. Was very pleased with the staff

15 juni 2026
Logo DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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