Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Toon meer
Bedrijf heeft geantwoord
Sameera made my shopping experience at DFS amazing. She was extremely helpful , professional and friendly, and she has a great sense of humour. She is an excellent salesperson, and any company would l... Toon meer
Bedrijf heeft geantwoord
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Toon meer
Bedrijf heeft geantwoord
really liked the sales worker Sameera as she assisted us with buying our sofa and was really kind and helpful. Her customer service provided really boosted my experience with DFS
Bedrijf heeft geantwoord
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

Antwoord van DFS Furniture - Greenwich
Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

Antwoord van DFS Furniture - Greenwich
I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

Antwoord van DFS Furniture - Greenwich
Very friendly sales assistant, Knew the product, Very helpful

Antwoord van DFS Furniture - Greenwich
It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

Antwoord van DFS Furniture - Greenwich

Antwoord van DFS Furniture - Greenwich
The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

Antwoord van DFS Furniture - Greenwich
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

Antwoord van DFS Furniture - Greenwich
The experience was great and cheerful staff very helpful.

Antwoord van DFS Furniture - Greenwich
We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.
From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.
What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.
Excellent customer service from start to finish—highly recommend this store!

Antwoord van DFS Furniture - Greenwich
Staff were friendly and attentive as well as informative.
Really gave me their time by sitting with me and planning my living room.
Had a very pleasant experience and I’m happy I chose DFS.

Antwoord van DFS Furniture - Greenwich
Lovely and friendly staff very good customer service

Antwoord van DFS Furniture - Greenwich
Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

Antwoord van DFS Furniture - Greenwich
Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.
Please Say thank you from me.

Antwoord van DFS Furniture - Greenwich
This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

Antwoord van DFS Furniture - Greenwich
Moh gave us a warm and welcoming greeting as we entered the store. He was attentive and approachable, taking the time to understand our needs while also giving us the freedom and space to explore and choose the sofa that was right for us. His polite manner, excellent communication and genuine willingness to help made our experience at DFS enjoyable and stress-free. We would also like to extend our thanks to the other members of staff who assisted us during our previous visits.

Antwoord van DFS Furniture - Greenwich
We’ve purchased a sofabed at DFS Greenwich and we have been treated professionally and kindly by Mo, who explained very well all details, helped us get the right configuration for our needs and guided us through the whole process in a super efficient way. Thanks

Antwoord van DFS Furniture - Greenwich
Sameera at DFS GREENWICH was excellent. She was very welcoming, respectful, helpful and knowledgeable. Her customer service skills are outstanding.

Antwoord van DFS Furniture - Greenwich
Mow was very helpfull nothing was to much trouble he was perlite

Antwoord van DFS Furniture - Greenwich
Customer service was excellent. I felt at ease right through the transaction. Was very pleased with the staff

Antwoord van DFS Furniture - Greenwich
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.