Brilliant sales experience given plenty of time to make sure we had what we wanted it would fit our needs and our home took out care plan explained and how to look after our new sofa. Just can’t wait... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Adam made us feel welcome, chatted with us to make sure our purchase was right for us, explained everything clearly and answered all our questions, showing he had an in-depth knowledge of the produ... Toon meer
Bedrijf heeft geantwoord
I bought the Joules Patterdale 3 seater and cuddler through Adam at the Haverfordwest branch. Both Adam and the branch manager and other colleagues in store at the time were very friendly, polite an... Toon meer
Bedrijf heeft geantwoord
Jess gave us an all round great experience of buying our 2 new double sofa's for my my parents in law one was a fixed double the other was a matching sofa bed
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Fishguard Road, SA61 2AT, Haverfordwest, Verenigd Koninkrijk
- 0333 999 9523
4,9
Uitstekend
3K reviews
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Very good customer service
Very good customer service. Everything was explained really well and lovely helpful staff
7 augustus 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent service at DFS Haverfordwest
Cerri the member of staff we saw was friendly, helpful and professional. Having explained to her what we were looking for she quickly pointed out several choices. She then gave us ample time to look at these and was then available to help us in the closing aspects of our purchase.
6 augustus 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great
Rebecca the member of staff who helped and advised me with my purchase was very helpful, pleasant, polite and professional and explained everything to me
9 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rebecca.
Kind Regards,
Jordan
DFS Customer Support
Great experience
Great experience. Excellent and friendly staff. Great customer service in store. Didn’t feel pressured into buying. Was going to buy online but staff made the experience.
4 augustus 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
All very professional and very helpful
4 augustus 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Customer service
Fantastic customer service from Kerry at DFS Haverfordwest. Professional yet friendly, super informative and offered great advice.
Keep up the great work!
2 augustus 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great service
Great service from start to finish.Really friendly, clean and tidy store.
Patient while we went through different options and reviewed differen sofa set up. Hope went through in detail all the after care to ensure we get maxium out of our sofa's by ensuring we care for them properly and care options available and the 3 year service
29 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent show room and excellent staff
28 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Welcoming non pressurized atmosphere on…
Welcoming non pressurized atmosphere on entering the show room. Excellent help and advice from the sales assistant. Clear clarification on any queries we had regarding our purchase.
28 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sales lady would not stop trying to…
The sales lady would not stop trying to upsell me, she said that she was obliged to tell me about all of the add ons. I genuinely should have left the place, and ordered online.
20 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello Karl,
Thank you for taking the time to share your review with us, your feedback is greatly appreciated. We are very sorry to hear the treatment in store was anything but helpful, we would never want our customers to feel they have to purchase the additional extras.
We will aim to feed this back to the relevant store.After reviewing the order I can't see any extras on the order however, we apologise again.
Kind regards,
Lia
DFS Customer Support
Lovely experience.
Lovely experience.
Time to look at all sofas to find the right one for my family and I.
25 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service engagement
Your staff were knowledgeable on the products and made really helpful suggestions.
24 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, gave us useful information and plenty of time to make our choice. Very good service and a pleasant experience.
22 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very happy with product
Very happy with product. Service was good. Didn’t have a choice to collect had to have delivered which cost me a further £50.00 and then a day off work to make sure home for delivery so maybe this is where things could be improved
15 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello Robert,
We are really grateful for your kind words and for taking the time to share your experience. After looking at the order no additional charges for delivery were issued.
Kind regards,
Lia
DFS Customer Support
The Salesman
The Salesman, Steve, was very helpful and knowledgeable; he made the whole buying process easy and stress free.
20 juli 2026
Antwoord van DFS Furniture - Haverfordwest
Hello Mr Glynn-Williams,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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