DFS Furniture - Haverfordwest Reviews 

Friendly staff, very helpful

We have a loverly lady called Keri who helped us all the way through our till the end and she made us feel very comfortable. She explained everything really good.

We had a fantastic experience with Hope today. She was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She took the time to listen to what we were looking for, offered helpful advice, and was extremely patient while we considered our options.

Hope’s attention to detail was excellent, and her expertise helped us avoid making a costly mistake with sizing. She was efficient, professional, and genuinely seemed to care about helping us find the right sofa for our home rather than simply making a sale.

Nothing was too much trouble, and she made the whole process enjoyable and stress-free. We are so grateful for her help and would highly recommend her to anyone looking for outstanding customer service.

Hope was brilliant, answered all our questions and was very helpful. Great customer service.

From the second I walked into the shop I was greeted with a smiling helpful sales person, Hope.

After walking around the store testing a number of sofas and talking with Hope, she helped us pick the right sofa for us with the added extra we wanted to. Plus a new rug on top. Would highly recommend she made the experience very pleasant.

Greeted by a friendly member of staff.She gave us details of where the different sofas were in the store. She wasn't pushy,and left us to look at and try different sofas.
We were offered us a cup of coffee, which was very nice.
When we decided on the sofa that we wanted. We went through all the options available to us,with regards to seating options,materials etc.
At no point did we feel pressured into any decisions. A great shopping experience. And would definitely recommend this store.

Staff in shop was very professional

Called in on the off chance of getting a large comfy chair, I was met by a young lady that helped me with my needs.
The colour & size was just perfect with the Tamara range.
Just what I had in mind for my dining room so I had to order it.

great service, polite staff and very helpful

Very friendly staff, who made sure we understood all the terms and conditions. My main concern was was the matearial of the sofa because I have a dog . But they took my concerns into consideration and suggested the resilient range. I was very happy with the service and information I have received today.

Becca and Kim have been outstanding never pushy the are exceptional members of your team.
Nothing has been too much, from going in with sofa in my mind that was actually an online exclusive to then changing my mind to a corner sofa in a teal.
From start to finish excellent service!!!

Thank you for everything girls ❤️

Efficiency. Kerry was amazing !

Hope was really good with helping us choose the right fabric for our new sofa's. She was very knowledgeable and friendly aswell. Will definitely go back to her when I need anything else.

Kim in haverfordwest was very kind explained everything simlply so we understood everything thank you

Very helpful staff, had a great experience sofa shopping.

Really helpful young lady explaining everything for me

Thank you Stephen for making our shopping experience so easy, nothing was too much trouble. A really friendly guy who knew his stuff.

Hope was great in assisting me with my choices. I was kind of in a rush and she was very speedy and concise with her information.
great member of staff

The staff, especially Kimberly, were really friendly, helpful and had good knowledge about their products.

So professional , friendly and helpful , couldnt do enough for us to help but also wasnt pushy and let us roam the store to find what we wanted but at hand if had any questions